During these uncertain times where job and housing security may be impacted by COVID-19 (coronavirus), make sure you are aware of what rights and entitlements you are eligible for:
Welfare Benefits
Most Centrelink, Medicare and Child Support business can be accessed online via the Express Pluss apps or using phone self-service. To find more self service options, please visit Services Australia by clicking here. For more information you can:
- Call 131 202 to speak with Centrelink in yourlanguage about Centrelink payments and services
- Go to servicesaustralia.gov.au/yourlanguage where they can read, listen to or watch information in their language
To see what government support is available to you, please visit the following online pages:
- Information for individuals who receive support from Services Australia
- Financial assistance for individuals and households
- Financial assistance for businesses
- COVID-19 Disaster Payment
Welfare Rights CentreLegal advice on Centrelink and social security issues over the phone. |
Self-help resourcesCreated by Economic Justice Australia, click here for an easy fact sheet to see what support you can get from Centrelink. |
Employment
Information and services related to employment if you are in need of support due to reduced hours, stand-downs, and/or redundancies.
Fair workUnderstand your rights and responsibilities at work during the impact of coronavirus. |
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JobkeeperThe Government has passed legislation for the $130 billion JobKeeper Payment to keep more Australians in jobs and support businesses affected by the Coronavirus. |
Higher education Relief PackageA new Higher Education Relief Package will support workers who have been displaced as a result of the COVID-19 crisis and who are looking to upskill or retrain. |
Housing
Information and services related to housing if you are in need of assistance due to COVID-19.
Managing your rentThere are many services that can help you manage your rent, including Rent assistance, the Rent Deduction Scheme and Centrepay. |
Homelessness Australia
Homelessness Australia can help you if you're homeless, or at risk of being homeless. They can give you information about services that can help you. |
NSW Renters' Guide to COVID-19The Tenants' Union of NSW is regularly updating our Renters' Guide to COVID-19. The Guide covers common questions about renting and Coronavirus COVID-19 in NSW. |
Local Council Services
To check what services your council is still providing, please click on the following directories to find your local council website for updates