About the SETS program
Refugees, asylum seekers and migrants who enter Australia without strong family and community support face major hurdles in adapting to their new lives. The Settlement Engagement and Transition Support (SETS) Queensland program aims to provide such newcomers with the skills they need to engage in society, to achieve emotional wellbeing and to gain economic independence.
Delivered by SSI and operating in the Logan, Brisbane, Moreton Bay South, Redlands, Lockyer Valley, Scenic Rim, and Ipswich regions of Southern Queensland.
How we help
The program provides:
Client support & referral services
We provide information, advice, referrals, and advocacy via one-on-one appointments to support families and individuals who have been in Australia for less than five years on humanitarian or family stream visas. Our services help clients understand, access, and navigate Australian systems, with outreach support available as needed.
Community education
We provide group information sessions, workshops, and outreach sessions on a range of topics, including employment, housing, driver literacy, citizenship test preparation, and healthy relationships to newly arrived refugees and migrants.
Community capacity building
We equip and empower individuals and groups from new and emerging communities to work towards collectively increasing the social and economic participation and personal well-being of community members to ensure that positive settlement outcomes are sustained in the long term.
Youth-centred support
We offer a range of youth activities, a safe space to meet and study and outreach initiatives for young people aged 15 to 24. Our youth-centred settlement workers provide dedicated support. We also facilitate Multicultural Youth Queensland (MyQ), a youth advocacy group.
Download the SETS flyer
Discover SETS Queensland: providing newcomers with the skills they need to engage in society, to achieve emotional wellbeing and to gain economic independence.
Discover how SETS Queensland can help eligible humanitarian entrants and family stream migrants in South East Queensland. Learn about available settlement services, eligibility requirements, and the areas where support is offered.
Get in touch
For more information on the Settlement Engagement and Transition Support (SETS) Queensland program, email acsl.settlementsupport@ssi.org.au or phone 07 3412 8222.
We are located at
SSI Logan Hub
Corner of Carmody Street & Ewing Road,
Logan Central QLD
SSI Goodna
9 William Street, Goodna QLD
Zillmere Community Centre
54 Handford Road, Zillmere QLD