
For equality of life
SSI is a national not-for-profit organisation providing dedicated human and social services to a diverse Australia.
With community at the heart of everything we do, our purpose is to create a world in which everyone has access to equal opportunities.
Our impact
59
programs
and and community-based services.
67,000
people
supported through our services.
24
years
in operation.
As of SSI’s 23-24 integrated report.

Our history
SSI was founded in Sydney in 2000 with the aim of helping newly arrived refugees settle in Australia.
Over time, our expertise in working with people from diverse cultural and linguistic backgrounds served as the foundation for a gradual expansion into other social services and geographical areas.
We now deliver services across New South Wales, Victoria and Queensland, have a dedicated research team informing our work and leading sector insights, and we advocate for our communities’ issues.
Our approach
Meet our people
Showing 1 – of 5 program resources




Our values
At SSI, we are guided by three core values that guide our actions and behaviour. Our values influence our approach to getting things done, the decisions we make and ultimately reflect SSI’s desired workplace culture.
Respect
We accept people for who they are, and treat everyone fairly and empathetically.

Accountability
We take responsibility for our actions, act with integrity and honour our commitments.

Inclusion
We foster belonging and value the diversity of people’s lived experiences, identity, knowledge and talents.
How we deliver on our promise
Community at the heart
We offer community engagement and development programs that progress society together.
Connected human services
We provide holistic human services that connect people with opportunity, defined by the strengths and needs of the people from diverse backgrounds and identities.
Expertise through empathy
We support people through lived experience.
Innovation with purpose
We embrace entrepreneurship to create and deliver social impact.
More about SSI (Settlement Services International)
What does SSI stand for?
SSI is the acronym of our company name, Settlement Services International Limited, a nod to our foundations as a settlement provider supporting newcomers. Nowadays, most people simply refer to us as SSI as we provide an array of services and supports for a diverse Australia.
SSI stands for equality of life – for everyone. We believe in supporting and working with our diverse communities to inspire people’s lives and provide hope, create real opportunities, and strive for a fair and inclusive society.
Who is Access Community Services?
Access Community Services and SSI merged in 2018. Prior to the merger, Access had been one of Australia’s leaders in multicultural issues, with over 30 years of experience in the provision of settlement, employment, training, youth support services, housing and social enterprise opportunities for migrants, refugees and Australian born clients. That legacy will never be forgotten.
We offer the same place-based services and support, and we are united in our purpose to create a world in which everyone has an equal opportunity to achieve their potential in life.
Is SSI a registered charity?
Yes. SSI is a not-for-profit organisation registered with the ACNC. You can see our profile, here.
What programs does SSI deliver?
SSI delivers a range of programs and life-changing human and social services.
We support and work with our diverse communities to inspire people’s lives and provide hope, create real opportunities, and strive for a fair and inclusive society.
SSI’s range of programs include settlement support, disability programs, community engagement initiatives, support for family, domestic and sexual violence, training and employment, and more. You can see our full range of programs here.
How many employees does Settlement Services International have?
SSI (Settlement Services International) has over 1,000 employees.
What does SSI do?
SSI delivers a range of programs and life-changing human and social services. SSI delivers services across New South Wales, Victoria and Queensland, have a dedicated research team informing our work and leading sector insights, and we advocate for our communities’ issues.
Is SSI a not-for-profit?
SSI is a not-for-profit organisation registered with the ACNC. You can see our profile, here.