Who is SSI?
SSI is a national not-for-profit organisation providing life-changing human and social services.
With community at the heart of everything we do, our purpose is to empower individuals, children, families and communities from diverse backgrounds and identities to fully participate in the economic, social, civic and diverse cultural life of Australia, creating a more equitable, resilient, enriched and inclusive society.
I am interested in working in aged care. Who do I contact?
Applications for the Home Care Workforce Support Program (HCWSP) ended on 31 March 2024. Our team is now focused on supporting and training existing participants between 1 April and 30 June 2024.
If you are interested in a career in home care but did not register for the program by 31 March 2024, please contact us and we may be able to support you or refer you to a relevant partner. Get in touch today and speak to our friendly team at homecare@ssi.org.au or call us on 1800 849 010.
On our website, you can also explore a host of free information and resources on how to build a career in the aged care sector. On the page, you can find care worker profiles and videos, as well as resources like our free career roadmap.
Why are you no longer accepting applications to the Home Care Workforce Support Program (HCWSP)?
Applications for the Home Care Workforce Support Program (HCWSP) ended on 31 March 2024, as directed by our funders.
As an organisation, we remain committed to working with the aged care sector with a particular focus on sector development and training. We look forward to continuing to work together with the wider industry and government to support the aged care and home care industry and workers.
I was in the middle of the participant journey – will you support me all the way to a job?
HCWSP entered a new phase on 31 March when applications for the program ended and our team is now focused on supporting and training existing participants.
After 31 March, we no longer offer support with placing people into a job but offer a full range of training and support to existing program participants to help prepare for a long-term meaningful career caring for Australia’s seniors.
Enjoy free access to support and training until 30 June 2024 to maximise your ability to build a long-term, meaningful career in the aged care sector.
What support is available after 31 March for existing HCWSP partners?
As an existing partner, your organisation and staff who are part of HCWSP have access to a variety of free support and training, including:
- Retention bonuses and incentives
- Care Passport to track your career progression
- First Aid training
- Range of online training from dementia to digital literacy and other relevant topics
Get the training and support to be equipped with the skills you and your team need to build a long-term career in the aged care sector. Contact your local representative or email agedcaresupport@ssi.org.au for more information.
Who is Hireup?
Hireup is Australia’s largest NDIS-registered platform of support workers. On Hireup, people with disabilities, their families and support teams can find, hire and manage support workers suited to their needs.
Service providers can access Hireup for Providers to solve their staffing challenges as an alternative to using agency labour.
What is the Home Care Staffing Support?
As part of HCWSP, SSI engaged Hireup to help overcome the skills shortage in the at-home aged care sector in NSW and the ACT by launching the new Home Care Staffing Support initiative.
This initiative helps home care providers boost their workforce by connecting them with verified support workers while saving them 50% of wages for eligible workers.
What will happen to the Home Care Staffing Support rebate with Hireup after 31 March 2024?
The Home Care Staffing Support rebate will be available for eligible home care providers until 30 June 2024 for hiring workers via Hireup who are registered participants of HCWSP. This means the 50% wage subsidy only applies to staff who registered for HCWSP before 31 March 2024.
Who can I contact at Hireup if I have questions about the Home Care Staffing Support with Hireup?
Existing participants can contact their Participant Services Delivery Officer or employer for further support.
For industry partners, please contact your local representative or email agedcaresupport@ssi.org.au for more information.
Hireup industry partners can also contact Hireup directly at providers@hireup.com or on 02 8776 3863 if they have questions.
I have another question. Who can I contact?
Existing participants can contact their Participant Services Delivery Officer or employer for further support.
For industry partners, please contact your local representative or email agedcaresupport@ssi.org.au for more information.
You can also get in touch with our friendly team at homecare@ssi.org.au or call 1800 849 010 with any further questions and we will do our best to assist.