SSI News Blog

Settlement Services International (SSI) is pleased to announce that it has been awarded the tender to deliver Status Resolution Support Services in NSW and ACT.

The Department of Immigration and Border Protection (DIBP) has worked with stakeholders over the past 18 months to bring four existing support programs for asylum seekers together into a single program to deliver support services to clients while their immigration status is being resolved.

The resulting program is known as Status Resolution Support Services (SRSS)

The SRSS program will include new services that are not included in the Community Support Program currently being delivered by SSI. These will include:

  • Community Detention – managing detention placements in the community for unaccompanied minors and families
  • Support for youth in onshore detention – providing welfare support to unaccompanied minors in alternative places of detention
  • Orientation – comprehensive community orientation program
  • Meaningful engagement – activities for clients to remain meaningfully engaged whilst their status is determined

SSI CEO Violet Roumeliotis congratulated colleagues and staff, and said the success was a testament to the skill and dedication of staff who work in the existing Community Support Program. 

“Under the SRSS program, SSI will continue to be a leader in the delivery of critical support services to asylum seekers who are living in the Australian community on temporary visas.” said Ms Roumeliotis.

Success stories

Jamsheed’s Story

A driver in their car.

My name is Jamsheed Shaharyar. I am a refugee from Iran.

I was born to a middle class family in Iran, where my wealth was my family and I earned my income from a good job.

Read more ...