Helping each person find the job that’s right for them
We help people from refugee backgrounds living with injury, illness or disability use their strengths to find meaningful work that suits them.
With over 25 years of experience supporting refugees, migrants and people from different cultural backgrounds, we help people recognise their skills and build confidence in what they can do.
Through our wide range of services and strong community connections, each person gets full support on their journey to work. Our team helps with getting job-ready, finding work, and settling into new roles – always respecting each person’s needs and culture.
Participants receive free, one-on-one help from a team that understands and values their experiences. Many of our staff come from diverse backgrounds too, so participants may be matched with someone who speaks their language or shares their culture.
Who is eligible?
Inclusive Employment Australia has replaced Disability Employment Services.
To be eligible to receive services with SSI, participants must:
- be an Australian resident or eligible visa holder (protected special category visa, temporary protection visas, or safe haven visas)
- have a disability, injury or health condition
- be between 14 and 67 years of age
- not be studying full-time
- not be working at or above your assessed work capacity.
Participants do not need to receive an Income Support Payment to access support.
Why choose SSI?
Finding and keeping a job can be especially hard for newly arrived refugees with disability. Language barriers, health and trauma, digital literacy, transport, and limited support networks often make it difficult to access mainstream services like the NDIS.
At SSI, we understand these challenges — and we know how to help overcome them. Since 2018, we’ve delivered Disability Employment Services (DES) with approaches tailored for refugees, including:
- Bilingual and culturally competent staff who understand refugee journeys
- Strong connections with refugee communities, leaders and services
- Personalised support that respects individual needs and lived experience
- Holistic help that goes beyond just job placement, for example, language, housing, financial aid and physical and mental health supports
Staff
Strong connections
Personalised support
Holistic help
Our track record shows the difference: We assisted over 11,600 participants between 2017 and 2024 into employment, education pathways, obtaining overseas skills and qualification recognition, and referrals into wrap-around and support services
By focusing on refugee participants, SSI offers a service that is culturally safe, trusted and proven — giving people the best chance to succeed in the workforce and build a bright future.
Support for every and any step
Support is available to people whether they are thinking about starting work or already have a job and need some help. Support is also available for those who would like to volunteer. They can choose the type of support that suits them from the options below.
Help becoming job ready
- Explore employment goals
- Identify and get help with all types of barriers, not just work-related
- Access training and activities to build your skills
- Attend job preparation workshops and forums
- Access to educational institutions, community organisations and other support (including refugee-specific community linkages)
Help finding a job
- Support finding jobs that align with career ambitions, goals, previous experience, skills and work capacity
- Prepare for interviews and boost confidence
- Access to our network of employers
- Help getting overseas qualifications recognised
- Get the job!
Help in the workplace
- Access to support and training at different stages of employment, including workplace integration, onboarding and on-the-job training
- Address emerging challenges
- Support accessing transport, tools, licensing, and other needs
- Making sure the workplace is comfortable, culturally sensitive and supportive
Get help like
Jana
who struggled to find work that fit her needs until she received personalised support and encouragement from SSI. She has now secured her ideal job in the care industry.
Omar
who wanted to work in retail and study but faced challenges due to living with schizophrenia and an intellectual disability. We helped him with training and securing a job at a supermarket, where he has thrived and achieved his goal of becoming a store manager.
Sara
who struggled to find fulfilling work due to her bipolar affective disorder and unfamiliarity with the Australian workforce. SSI recognised her skills and helped her find a job where she uses her lived experience to assist others find work.
What makes us different
We have dedicated teams who work closely with participants, employers and communities — each with a specific focus to help people get ready for work, support employers to recruit, and build strong community links.
Over more than 25 years, we’ve built strong relationships and trusted networks within communities. Access to our range of services and deep community connections mean participants receive complete support for every aspect of life.
Our staff are trauma-informed and have received cultural responsiveness training. This means they understand how past experiences and culture can shape a person’s needs and goals.
How to get started
To begin the journey with us, please fill in the application form.
You can do this even if the person hasn’t completed an employment assessment with Services Australia yet or if they are with another provider.
Answers to questions you might have
What is Inclusive Employment Australia (IEA)?
Inclusive Employment Australia (IEA) is a federal program that helps people with disability, injury or health conditions prepare for work, find suitable employment, and maintain it over time.
Who is eligible to receive IEA services?
To access IEA services, individuals generally need to meet the general eligibility criteria, unless they qualify under a special eligibility pathway.
General eligibility criteria include:
- Having a current and valid ESAt (Employment Services Assessment) showing a disability, injury or health condition that impacts work capacity.
- Having baseline work capacity (with intervention) under 30 hours per week.
- Being an Australian resident or holding an eligible visa (e.g. Australian citizen, permanent resident, Special Category Visa, Safe Haven Enterprise Visa).
- Being of working age (at least 14 years old and below Age Pension qualifying age).
- Not studying full time (unless special criteria apply).
- Not already working in open employment at or above the assessed employment benchmark.
Special eligibility pathways allow certain groups to access IEA even if they do not fully meet the general criteria. These include Eligible School Leavers, DSP recipients with a prior ESAt, pre-release prisoners, and some NDIS participants under specific conditions.
What is the ESAt / JCA and why is it important?
The ESAt (Employment Services Assessment) or JCA (Job Capacity Assessment) is conducted through Services Australia to assess a person’s work capacity, identify barriers, and determine the most suitable employment service, including IEA.
Eligibility for IEA generally depends on having a current and valid ESAt.
Can individuals register directly with an IEA provider (not through Services Australia)?
Yes. Some providers allow direct registration, meaning individuals can approach them directly rather than being referred through Services Australia. However, general or special eligibility criteria must still be met.
What kinds of supports and services does IEA provide?
IEA offers a range of tailored supports, including:
- Preparing for work (skill development, résumé building, interview support)
- Finding work that aligns with individual abilities and goals
- On-the-job support, mentoring and coaching
- Workplace adjustments (assistive technology, flexible hours, modifications)
- Career development and ongoing support as needed
What is the Employment Assistance Fund (EAF)?
The Employment Assistance Fund (EAF) helps pay for workplace adjustments, assistive equipment, modifications, and Auslan interpreting to ensure individuals can work effectively. The fund can be accessed by either the employee or employer.
Can people who are not receiving Centrelink payments access IEA?
Yes. Under the IEA design, individuals who are not receiving income support may volunteer into the program, provided they meet the eligibility criteria.
What is SSI’s role in IEA?
SSI is a provider for Inclusive Employment Australia in selected regions. We bring specialist experience, particularly in working with people from refugee and migrant backgrounds, to deliver tailored employment services.
What documentation or proof is required to show eligibility?
When registering or commencing with an IEA provider, individuals must provide evidence such as identity documents (e.g. driver’s licence or passport), medical or functional reports, ESAt results, or proof of special eligibility (where applicable).
How long can individuals receive support under IEA?
Support is not limited by a fixed time period. Participants can continue receiving services as long as necessary to achieve their employment goals, subject to ongoing eligibility and program rules.
What happens if circumstances change (e.g. work capacity improves or employment begins)?
If circumstances change, the provider will review the individual’s needs and adjust the level or phase of support accordingly. Once commenced, participants generally do not need to requalify eligibility on an ongoing basis.
Who can be contacted for more detailed eligibility advice or to check qualification?
For detailed eligibility advice, individuals can contact Services Australia, their local IEA provider (such as SSI in their area), or review the official IEA guidelines on the Department of Social Services website.
To make a referral, please complete the form
Fields with an * are required.
Get in touch
SSI offers this service in NSW, Queensland and Victoria.
P: 1800 299 486 (NSW)
P: 1800 299 487 (QLD)
P: 1800 299 482 (VIC)
Inclusive Employment Australia is funded by the Australian Government Department of Social Services.
Inclusive recruitment starts here
Let us support your organisation to embrace workplace diversity, all the while achieving your diversity, social procurement, or ESG goals.
We have extensive experience collaborating with employers to prepare jobseekers for employment. We can help you find candidates, enhance their skills, and help them to overcome the barriers challenging them.
Since 2015, SSI has supported candidates across a diverse range of cultural and linguistic backgrounds, abilities, and life stages, to find sustainable employment matched to their skills and qualifications.
Benefits of hiring refugees with disability
- Access untapped talent – bring valuable skills, resilience, and motivation into your workforce.
- Boost workplace diversity – create a team that reflects and connects with Australia’s diverse communities.
- Strengthen inclusion – demonstrate your commitment to equity and social responsibility.
- Improve staff retention – many employers find strong loyalty and dedication from employees with lived refugee and disability experiences.
- Fill skills gaps – match roles with capable candidates who are ready to contribute.
- Enhance workplace culture – diverse perspectives drive innovation, empathy, and problem-solving.
- Community impact – play a role in reducing barriers to employment and building stronger, more inclusive communities.
- Access support and incentives – receive ongoing assistance, training, and potential financial subsidies to make the process easier.
How it works
We will work together to find the perfect fit for your requirements. You will be able to access expert guidance from providers on recruitment and workplace practices.
We will work with you to:
- identify your business needs
- find suitable candidates
- access training
- make workplace adjustments, job customisation and tailoring
- provide safe and productive workplaces
- retain employees with disability.
What we offer
- Understand your needs – we work with you to assess your business needs and plan next steps.
- Tailored job matching – roles are customised to align participant abilities with employer requirements.
- Access to incentives – support with government subsidies and financial incentives.
- Practical support – funding for participant training, tools, uniforms and travel.
- Networking opportunities – invitations to job fairs and employer events.
- Ongoing support – regular check-ins and site visits to ensure success for both employer and employee.
- Workplace safety – risk assessments and management of any participant-related workplace risks.
- Continuous improvement – employer feedback and reviews help us strengthen our services.
- Diversity training – access to SSI’s interactive workshops and customised training to build inclusive workplaces.
Get in touch
SSI offers this service in NSW, Queensland and Victoria.
P: 1800 299 486 (NSW)
P: 1800 299 487 (QLD)
P: 1800 299 482 (VIC)
Inclusive Employment Australia is funded by the Australian Government Department of Social Services.
About Creative Compass
For refugee artists, creative practice is more than a profession — it’s a lifeline, bridging past experiences with new possibilities.
Recognising art as a pathway to healing, cultural expression, and economic participation, SSI’s Humanitarian Settlement Program developed Creative Compass to invest in newcomer’s potential, offering tailored mentorship, skills development, and pathways into Australia’s arts industry.
With Creative Compass, refugee artists navigate new horizons, shaping their dreams while enriching Australia’s collective story.
Why Creative Compass?
Newly arrived refugee artists bring extraordinary skills, stories, and cultural traditions, yet too often face barriers to opportunity.
Through tailored mentorship, workshops, and connection to professional networks, the program helps artists:
- Build sustainable creative careers
- Foster social inclusion through exhibitions, performances, and community events
- Enhance wellbeing through creative expression and supportive spaces
- Access resources, studios, and professional networks
- Celebrate cultural identity across visual arts, music, performance, and storytelling
Art speaks across cultures and languages — it heals, inspires, and helps people feel at home in Australia.
Our impact
124
newly arrived artists
engaged in the program.
40,000
dollars in artist’s earnings
through sales, performances, and commissions.
90
percent of participants
reported a stronger sense of belonging and inclusion within the community.
FY24 and FY25
Behind the scenes of Creative Compass
What we do
Identifying Talent: Finding and nurturing creative clients within HSP
Artist Consultations: Providing orientation and tailored guidance on navigating the Australian arts industry
Workshops & Masterclasses: Building professional skills — from writing artist bios to setting up an art business
Education & Training Pathways: Connecting artists to formal learning and qualifications
Excursions: Facilitating creative experiences and immersions to deepen skills and connection
Exhibitions and showcases: Hosting exhibitions and events for artists, and connecting them with paid opportunities
Music Initiatives & Performances: Creating collaborative spaces for musicians and performers
Mentorship & Networking: Connecting artists with peers, mentors, and industry professionals
What’s on
A three-year creative partnership led by CuriousWorks in collaboration with SSI and the Sydney Opera House. It provides a platform for culturally diverse artists to explore themes of belonging and welcome, with each year featuring a new theme, a series of artist workshops, and a culminating public exhibition.
In partnership with the Macquarie Group Foundation, Beyond Borders 2025 is a public exhibition taking place from 2–7 November, showcasing artworks by refugee-background artists from across the globe. The exhibition offers artists opportunities to sell work, gain income, and connect with Australia’s arts community
Regular mentorship and skills-based workshops support artists to develop their portfolios, navigate the Australian arts industry, and grow their creative practice. These sessions offer tailored guidance, peer connection, and access to valuable resources and professional networks.
Partnerships and collaboration
Collaboration is central Creative Compass. The program thrives through partnerships with organisations, businesses, and cultural institutions that share a commitment to inclusion and creative expression.
These collaborations make it possible to deliver workshops, exhibitions, and mentorship opportunities that open doors for refugee artists to connect with Australia’s arts industry. From co-curated events and professional development programs to in-kind support such as studio spaces and materials, partnerships and collaborations create meaningful pathways for refugee artists to connect, grow, and thrive within Australia’s arts industry.
So far, we have partnered or collaborated with:
- Cultural Arts Collective
- Macquarie Bank
- Diversity Arts Australia
- Sydney Opera House
- Community Refugee Welcome Centre
- CuriousWorks
- Art Gallery of NSW
- The University of Sydney
- 1 Elizabeth
Recent highlights
A six-week series of music workshops forming an ensemble of HSP artists, combining skill-sharing, professional guidance, and connection. The program culminated in a live performance during Refugee Week.
An 8-week program offering visual storytelling sessions led by by the gallery staff including a First Nations educator. It supported 25 refugee artists to develop creative skills while enhancing cultural learning and professional development.
Curated exhibitions and events at the Art Gallery of NSW, Ministry of Health, and Spirit of Welcome Festival celebrated refugee artists and explored identity, resilience, and cultural expression. Panels and events fostered dialogue and visibility within the arts and public health sectors.
Eight recently arrived refugee artists from Palestine, Syria, Burma, and Iran collaborated to create new music and cultural expression. The program culminated in a live performance at Bankstown Arts Centre.
In partnership with Macquarie Group Foundation, 16 refugee-background artists transformed the 1 Elizabeth Concourse shop into a dynamic gallery. Between December 2024 and July 2025, 31 artworks sold, generating over $25,000 in direct revenue for artists.
Future directions
Since forming in 2023, Creative Compass started as a small project and has grown into a pioneering, comprehensive program supporting artists to rebuild their creative lives and share their talents with Australian audiences. This is just the beginning. Future directions include:
- Promote Creative Compass artists to showcase and perform nationally
- Developing programs for refugee children and youth
- Establishing a dedicated art hub for rehearsals, exhibitions, and events
- Extending regional outreach and conducting long-term research into wellbeing and career outcomes
- Building a replicable model for culturally responsive arts programs
Get involved
Creative Compass is a growing movement of artists, mentors, and supporters.
If you’d like more information, if you’re a cultural institution wanting to collaborate, or a stakeholder interested in partnership opportunities — we’d love to hear from you.
Email: creativecompass@ssi.org.au
Ghasan Saaid
You could make a world of difference in a child’s life as a kinship or foster carer
When children cannot live with their parents, they need care that is safe, supportive, and connected to their family and culture.
Wherever possible, children are placed with family (kin).
When that’s not possible, we look to community members who can provide a culturally appropriate home.
Our approach
Children thrive when they are supported to learn about and maintain their culture, language and religion. This helps them:
What is kinship care?
Kinship carers are approved to provide care in their own homes for a child or young person they are related to, or who knows them as part of their extended family or community. A kinship carer may be:
- A grandparent
- An aunt or uncle
- Another relative
- A close family friend
- For children from culturally and linguistically diverse (CALD) communities, kinship care may also include someone who is known to the child and shares the child’s community, culture, or language group.
SSI’s Multicultural Family Based Care Program works with and supports kinship and foster carers in Brisbane, Logan and Ipswich.
What is foster care?
- Foster carers are approved to provide care in their own home for children and young people who are not related to them biologically.
- This care can be short-term or long-term and is supported by a service provider – in this case, SSI.
Why become a kinship or foster carer?
Becoming a carer is a meaningful way to make a lasting difference in a child or young person’s life. As a kinship or foster carer, you’ll be supported every step of the way with:
- A chance to change a life – Provide safety, stability, and connection for a vulnerable child or young person.
- Ongoing support and training – Access tailored training programs and in-home assistance to help you feel confident in your role.
- Services for children in your care – Children can benefit from early intervention programs delivered through local community hubs.
- Specialist cultural guidance – Receive support from an organisation with expertise in CALD communities, ensuring culturally safe and sensitive care for both you and the children you support.
What we do
At SSI we believe every child deserves safety, belonging, and the chance to stay connected to their family, culture, and community.
The Multicultural Family Based Care Program supports children and young people who cannot live at home by:
Providing safe, culturally responsive kinship and foster care
Recruiting, training, and supporting carers from diverse cultural backgrounds
Working with families to keep children connected to their identity, language, and community
When children need to be in out of home care for their safety and wellbeing, the best outcome for them is to be placed with family wherever possible. If this isn’t possible, we help connect them with carers from their cultural community.
We also support families through a process called family mapping, which helps identify relatives or culturally appropriate carers who can provide children with stability while maintaining their important connections.
By strengthening family and community ties, this program helps children and young people grow up with love, stability, and a strong sense of identity.
Get in touch
If you’re interested in becoming a kinship or foster carer, or simply want to learn more:
Call us on 0466 252 298
Email us at mfbc.logan@ssi.org.au
Self-reflective learning guide
This guide is designed for individuals who want to deepen their understanding of forced marriage, domestic servitude and labour exploitation through personal reflection. With each video there is a section with reflective questions, law, and information about support services.
Download guide
Download the guide for step-by-step instructions on how to use the videos.
This guide is for individuals to watch the films independently and engage in thoughtful reflection using the accompanying discussion questions provided under each story.
You can also download the individual topic sections to focus on one topic at a time.
Play videos
Explore topics:
What does labour exploitation look like?
Showing 1 – of 1 program resources
What does forced marriage look like?
Showing 1 – of 1 program resources
What does domestic servitude look like?
Showing 1 – of 1 program resources
Questions about these resources?
Facilitator guide for leading group sessions in community settings
There are three story-based videos that have been developed to raise awareness and break down complex information on forced marriage, domestic servitude, and forced labour into simple relatable information. These story-based videos present these issues in a way that allows for ‘othering’, yet foster a sense of empowerment through awareness, education, and meaningful engagement aimed at challenging and disrupting harmful norms and practices.
Each video has natural community discussion points where the facilitator pauses to hold a discussion and reflection with the participants.
Each video comes with a complete guide of questions to support discussion after each scene.
Download guide
Download the guide for step-by-step instructions on how to use the videos.
This guide provides guidance in delivering community education sessions through audio-visual stories that explore three forms of modern slavery.
You can also download the individual topic sections to focus on one topic at a time.
Play videos
Explore topics:
What does labour exploitation look like?
Showing 1 – of 1 program resourcesWhat does forced marriage look like?
Showing 1 – of 1 program resourcesWhat does domestic servitude look like?
Showing 1 – of 1 program resourcesQuestions about these resources?
Building a bright future for the Logan community
The Logan Hub is a groundbreaking facility jointly funded by SSI and the Queensland Department of State Development, Infrastructure and Planning to create new economic opportunities for Logan City residents.
Planned for completion in 2026, the new Logan Hub has the potential to transcend barriers and transform lives, leading to positive economic contributions and change in the Logan community.
Snapshot: New Hub to uplift Logan's economic potential
- A new, first of its kind ‘Economic Hub’ to be built in the heart of Logan Central, Queensland.
- $15 million, 2600sqm community infrastructure, over four levels.
- All-in-one facility for job seekers and employers to access better opportunities, and tap into a skilled workforce, increasing overall economic participation.
- Construction completed by mid-2026.
Community at the heart
Logan’s new hub will include
- Employment and training programs
- Training and interview rooms
- Co-working spaces
- Bookable community meeting rooms
- Break-out spaces
- Study centre
- Business incubator space or social enterprise shopfront
- Community-based function centre, and
- Café and retail opportunities
Naming the Hub
The name of the Hub will be chosen by the community it serves. Advisory group members will speak with their communities to gather ideas, and all suggestions will be carefully reviewed. Together, we’ll create a shortlist and share the final choice with the community. This way, the Hub’s name will reflect Logan’s spirit, identity and shared vision for the future.
Pathway to the Logan Hub
Frequently asked questions
The Logan Hub will be a new community and economic space where people can access jobs, training, education, business opportunities and community support, all in one welcoming location.
The Hub is being developed by (SSI) in partnership with the Queensland Government, working closely with local organisations and the Logan community.
The Hub is planned to open in mid-2026. Updates on construction and milestones will be shared on this page.
The Hub will feature co-working and training spaces, interview and meeting rooms, a study centre, social enterprise and retail opportunities, a childcare facility for those using Hub services, community function areas and a café.
The Hub will be open to everyone in the Logan community including families, job seekers, young people, small businesses, and multicultural communities.
Yes. Expressions of Interest are open for organisations interested in collaborating, running programs or offering services within the Hub. You can learn more about collaboration opportunities and submit and expression of interest here.
The Hub will provide training, employment and small business support programs – helping people build skills, connect with employers and access new opportunities.
Yes. The Hub will include bookable meeting and function spaces for community groups, workshops and events.
The latest updates on the Hub will be posted on this page. For any other enquiries or questions you can get in touch at loganhub@ssi.org.au
Contact us
For any enquiries or questions please get in touch with us at loganhub@ssi.org.au.
The development of the Logan Hub was developed with the support of the Queensland Government’s Community Infrastructure Investment Partnership (CIIP) program in association with SSI.
ਇੱਕ NDIS ਭਾਗੀਦਾਰ ਵਜੋਂ ਆਪਣੇ ਅਧਿਕਾਰਾਂ ਬਾਰੇ ਜਾਣੋ
ਇਸ ਐਨੀਮੇਟਡ ਵੀਡੀਓ ਵਿੱਚ, ਜਾਣੋ ਕਿ NDIS ਭਾਗੀਦਾਰ ਆਪਣੀਆਂ ਸਹਾਇਤਾਵਾਂ ਜਾਂ ਸੇਵਾਵਾਂ ਬਾਰੇ ਕਿਵੇਂ ਫੀਡਬੈਕ ਦੇ ਸਕਦੇ ਹਨ। ਸਾਰਾ ਦੀ ਕਹਾਣੀ ਨੂੰ ਇੱਕ ਉਦਾਹਰਨ ਵਜੋਂ ਵਰਤਦੇ ਹੋਏ, ਅਸੀਂ ਤੁਹਾਨੂੰ ਕਦਮ ਡਰ ਕਦਮ ਇਹ ਦੱਸਾਂਗੇ ਕਿ ਆਪਣੇ ਸੇਵਾ ਪ੍ਰਦਾਤਾ ਨਾਲ ਚਿੰਤਾਵਾਂ ਕਿਵੇਂ ਉਠਾਉਣੀਆਂ ਹਨ, ਵਕਾਲਤ ਸਹਾਇਤਾ ਕਿਵੇਂ ਲੱਭਣੀ ਹੈ, ਅਤੇ NDIS ਕਮਿਸ਼ਨ ਨੂੰ ਰਸਮੀ ਸ਼ਿਕਾਇਤ ਕਿਵੇਂ ਕਰਨੀ ਹੈ। ਗੁਣਵੱਤਾ ਦੇਖਭਾਲ ਪ੍ਰਾਪਤ ਕਰਨ ਲਈ ਆਪਣੇ ਅਧਿਕਾਰਾਂ, ਸਮੱਸਿਆਵਾਂ ਨੂੰ ਹੱਲ ਕਰਨ ਲਈ ਉਪਲਬਧ ਤਰੀਕਿਆਂ, ਅਤੇ ਲੋੜ ਪੈਣ ‘ਤੇ ਭਾਸ਼ਾ ਸਹਾਇਤਾ ਤੱਕ ਪਹੁੰਚ ਕਰਨ ਦੇ ਤਰੀਕਿਆਂ ਨੂੰ ਸਮਝੋ। ਜੇਕਰ ਤੁਸੀਂ ਕਦੇ ਵੀ ਅਸੁਰੱਖਿਅਤ ਮਹਿਸੂਸ ਕਰਦੇ ਹੋ ਜਾਂ ਤੁਹਾਡੀਆਂ ਲੋੜਾਂ ਪੂਰੀਆਂ ਨਹੀਂ ਹੁੰਦੀਆਂ ਹਨ, ਤਾਂ ਆਵਾਜ਼ ਉਠਾਉਣ ਤੋਂ ਨਾ ਝਿਜਕੋ —ਮੱਦਦ ਉਪਲਬਧ ਹੈ।
ਇੱਕ NDIS ਭਾਗੀਦਾਰ ਵਜੋਂ ਫੀਡਬੈਕ ਕਿਵੇਂ ਦੇਣੀ ਹੈ | ਤੁਹਾਡੇ ਅਧਿਕਾਰਾਂ ਦੀ ਵਿਆਖਿਆ ਕੀਤੀ ਗਈ ਹੈ
ਇਸ ਐਨੀਮੇਟਡ ਵੀਡੀਓ ਵਿੱਚ, ਜਾਣੋ ਕਿ NDIS ਭਾਗੀਦਾਰ ਆਪਣੀਆਂ ਸਹਾਇਤਾਵਾਂ ਜਾਂ ਸੇਵਾਵਾਂ ਬਾਰੇ ਕਿਵੇਂ ਫੀਡਬੈਕ ਦੇ ਸਕਦੇ ਹਨ। ਸਾਰਾ ਦੀ ਕਹਾਣੀ ਨੂੰ ਇੱਕ ਉਦਾਹਰਨ ਵਜੋਂ ਵਰਤਦੇ ਹੋਏ, ਅਸੀਂ ਤੁਹਾਨੂੰ ਕਦਮ ਡਰ ਕਦਮ ਇਹ ਦੱਸਾਂਗੇ ਕਿ ਆਪਣੇ ਸੇਵਾ ਪ੍ਰਦਾਤਾ ਨਾਲ ਚਿੰਤਾਵਾਂ ਕਿਵੇਂ ਉਠਾਉਣੀਆਂ ਹਨ, ਵਕਾਲਤ ਸਹਾਇਤਾ ਕਿਵੇਂ ਲੱਭਣੀ ਹੈ, ਅਤੇ NDIS ਕਮਿਸ਼ਨ ਨੂੰ ਰਸਮੀ ਸ਼ਿਕਾਇਤ ਕਿਵੇਂ ਕਰਨੀ ਹੈ। ਗੁਣਵੱਤਾ ਦੇਖਭਾਲ ਪ੍ਰਾਪਤ ਕਰਨ ਲਈ ਆਪਣੇ ਅਧਿਕਾਰਾਂ, ਸਮੱਸਿਆਵਾਂ ਨੂੰ ਹੱਲ ਕਰਨ ਲਈ ਉਪਲਬਧ ਤਰੀਕਿਆਂ, ਅਤੇ ਲੋੜ ਪੈਣ ‘ਤੇ ਭਾਸ਼ਾ ਸਹਾਇਤਾ ਤੱਕ ਪਹੁੰਚ ਕਰਨ ਦੇ ਤਰੀਕਿਆਂ ਨੂੰ ਸਮਝੋ। ਜੇਕਰ ਤੁਸੀਂ ਕਦੇ ਵੀ ਅਸੁਰੱਖਿਅਤ ਮਹਿਸੂਸ ਕਰਦੇ ਹੋ ਜਾਂ ਤੁਹਾਡੀਆਂ ਲੋੜਾਂ ਪੂਰੀਆਂ ਨਹੀਂ ਹੁੰਦੀਆਂ ਹਨ, ਤਾਂ ਆਵਾਜ਼ ਉਠਾਉਣ ਤੋਂ ਨਾ ਝਿਜਕੋ —ਮੱਦਦ ਉਪਲਬਧ ਹੈ।
Download resources / ਸੰਸਾਧਨ
Brochure / ਬਰੋਸ਼ਰ
This infographic describes the rights of NDIS participants and outlines how they can give feedback step by step.
ਇਹ ਬਰੋਸ਼ਰ NDIS ਭਾਗੀਦਾਰਾਂ ਦੇ ਅਧਿਕਾਰਾਂ ਦੀ ਜਾਣਕਾਰੀ ਦਿੰਦਾ ਹੈ ਅਤੇ ਦੱਸਦਾ ਹੈ ਕਿ ਉਹ ਕਦਮ-ਦਰ-ਕਦਮ ਕਿਵੇਂ ਫੀਡਬੈਕ ਦੇ ਸਕਦੇ ਹਨ।
ដឹងពីសិទ្ធិរបស់អ្នកក្នុងនាមជាអ្នកចូលរួម NDIS
នៅក្នុងវីដេអូព័ត៌មាននេះ យើងរុករក សិទ្ធិនានារបស់អ្នកចូលរួម NDIS នៅក្នុង ការទទួលបានការគាំទ្រ និងសេវានានា។ ស្វែងយល់ពីសមត្ថភាពរបស់អ្នកក្នុងការធ្វើជម្រើស ទាក់ទងនឹងផែនការ NDIS របស់ អ្នក ផ្ដល់មតិកែលម្អ និងដោះស្រាយ បញ្ហា ណាមួយជាមួយអ្នកផ្ដល់សេវាកម្មនានា។ វីដេអូនេះរំលេចពីសារៈសំខាន់នៃការ
និយាយចេញ និងរបៀបចូលប្រើ ការគាំទ្រភាសា ប្រសិនបើត្រូវការ។ ស្វែងយល់ពីដំណើរការដែលមានភាពសម្ងាត់ និងមានសុវត្ថិភាពសម្រាប់មតិកែលម្អ ការធានាថាសំឡេងរបស់អ្នកត្រូវបានគេ
ស្តាប់ឮ តាមរបៀបមួយដែលយុត្តិធម៌ និងមានការគោរព។
របៀបផ្ដល់មតិកែលម្អក្នុងនាមជាអ្នកចូល រួម NDIS | សិទ្ធិរបស់អ្នកត្រូវបានពន្យល់
នៅក្នុងវីដេអូជីវចលនេះ ស្វែងយល់ពី របៀបដែលអ្នកចូលរួម NDIS អាចផ្ដល់ មតិកែលម្អលើការគាំទ្រ ឬសេវានានា របស់ពួកគេ។ ប្រើរឿងរ៉ាវរបស់ Sara ជាឧទាហរណ៍ យើងនឹងណែនាំអ្នកតាម រយៈជំហាននានាដើម្បីលើកឡើងពីការព្រួយបារម្ភទាក់ទងនឹងអ្នកផ្ដល់សេវារបស់អ្នក របៀបស្វែងរកការគាំទ្រខាងការតស៊ូមតិ និងរបៀបធ្វើពាក្យបណ្ដឹងផ្លូវការទៅគណៈកម្មការ NDIS។ យល់ពីសិទ្ធិរបស់អ្នកចំពោះ ការថែទាំមានគុណភាព ជម្រើសដែលមាន ដើម្បីដោះស្រាយបញ្ហា និងរបៀបចូលប្រើ ជំនួយភាសា នៅពេលត្រូវការ។ ប្រសិនបើ អ្នកអ្នកធ្លាប់មានអារម្មណ៍មិនមាន
សុវត្ថិភាព ឬតម្រូវការរបស់អ្នកមិនបាន បំពេញ សូមកុំស្ទាក់ស្ទើរក្នុងការនិយាយ ចេញ—ជំនួយអាចរកបាន។
Download resources / ធនធាននានា
Brochure / សខិត្តប័ណ្ណ
This infographic describes the rights of NDIS participants and outlines how they can give feedback step by step.
ខិត្តប័ណ្ណនេះពណ៌នាអំពីសិទ្ធិរបស់អ្នកចូលរួម NDIS និងចែងពីរបៀបដែលពួកគេអាចផ្ដល់មតិកែលម្អបានជាជំហានៗ។
NDIS کا استعمال کرنے کے طور پ ر اپنے حقوق جانیں
اس معلوماتی ویڈیو میں، ہم سپورٹ اور خدمات تک رسائی کے حصول کے حوالے سے NDIS استعمال کرنے والوں کے حقوق کے بارے میں بات کرتے ہیں۔ اپنے NDIS پلان کے بارے میں انتخاب کرنے کی اپنی صلاحیت کے بارے میں جانیں، رائے فراہم کریں، اور سروس پرووائیڈرز کے ساتھ کوئی بھی مسئلہ حل کریں۔ ویڈیو آواز اٹھانے کی اہمیت کو اجاگر کرتی ہے اور یہ کہ ضرورت پڑنے پر زبان کی مدد تک کیسے رسائی حاصل کی جائے۔ رائے دینے کے لیے ہمارے رازدارنہ اور محفوظ عمل دریافت کریں، اور یقینی بنائيں کہ آپ کی آواز احترام اور انصاف کے ساتھ سنی جائے۔
NDIS استعمال کرنے کے طور پر رائے کیسے دی جائے | آپ کے حقوق کی وضاحت
اس اینیمیٹڈ ویڈیو میں جانیں کہ NDIS کا استعمال کرنے والے کس طرح اپنی سپورٹ یا خدمات پر رائے دے سکتے ہیں۔ سارہ کی کہانی کو ایک مثال کے طور پر استعمال کرتے ہوئے، ہم آپ کی رہنمائی کریں گے کہ آپ اپنےسروس سروس پرووائیڈر کے ساتھ خدشات کیسے اٹھائیں، وکالت کی حمایت کیسے حاصل کریں، اور NDIS کمیشن کو باضابطہ شکایت کیسے کریں۔ معیاری دیکھ بھال کے اپنے حقوق، مسائل کو حل کرنے کے لیے دستیاب اختیارات، اور ضرورت پڑنے پر زبان کی مدد تک رسائی کے طریقہ کار کو سمجھیں۔ اگر آپ کبھی غیر محفوظ محسوس کرتے ہیں یا آپ کی ضروریات پوری نہیں ہوتی ہیں، تو بات کرنے میں ہچکچاہٹ محسوس نہ کریں — آپ کے لیے مدد دستیاب ہے۔
Download resources / وسائل
Brochure / روشر
This infographic describes the rights of NDIS participants and outlines how they can give feedback step by step.
یہ بروشر NDIS کے شرکاء کے حقوق کی وضاحت کرتا ہے اور مرحلہ وار یہ بتاتا ہے کہ وہ رائے کیسے دے سکتے ہیں۔