At SSI Education and Training, we offer qualifications ranging from Individual Support (Aged Care and Disability) to Community Services, and Foundation Skills and Workplace Skills. Our courses are designed in collaboration with employers to meet industry demands and are also delivered in a culturally responsive way to support our clients and communities.

We are dedicated to empowering individuals to achieve their career potential. Our programs are rooted in equality, empathy, and innovation, driven by a desire to create positive change in the communities we serve.

1. Connected Human Services: A holistic approach tailored to your needs. Wraparound support services and/or referrals for overall success.
2. Flexibility: Study at your own pace with our flexible learning options.
3. Supportive training: Specialising in culturally and linguistically diverse communities.

SSI runs the Education and Training program in Logan, Queensland.

P: 07 3412 8222

E: ssieducation@ssi.org.au

W: www.ssieducationandtraining.org.au

SSI Legal, fully owned by SSI, emerged following the recent acquisition of trusted Melbourne-based immigration law practice, Mary Hanna Lawyers.

SSI Legal offers dedicated support and cost-effective solutions to immigration legal matters, with a fully qualified and experienced team.

Law can be hard to understand at times, and the process can be overwhelming. SSI Legal has a client-focused approach that helps guide clients to find the best solutions for their circumstances. SSI Legal is led by the same values and principles as the wider organisation – respect, accountability and inclusion. We are ethical and committed to providing strategic, timely and cost-effective solutions to your immigration legal matter and honest advice at the outset about the prospects of success.

SSI Legal Pty Ltd is a certified social enterprise. You can be sure our service is doing ‘business for good’ – creating genuine impact and contributing to a fairer and more equitable Australia.

Contact us with your immigration query, to make an appointment or find out more about SSI Legal’s services:

Phone: +61 3 9077 6362

Mobile: 0428 234 979

Email: ssilegal@ssi.org.au

Address: SSI, Level 2/100 Drummond Street, Carlton VIC 3053, Australia

SSI Legal Pty Ltd ACN 672 115 990

This project is designed to deliver robust choice and control focused outcomes for culturally and linguistically diverse (CALD) people with disability through an approach that draws on their own experiences. SSI will work closely with NDIS participants and providers across NSW, Queensland and Victoria to consult, co-design, test and disseminate relevant and accessible in-language resources.

The consultation process

SSI engaged 18 Lived Experience Consultants both through online and face-to-face consultation workshops across NSW, QLD, and VIC to meet and consult with people with lived experience of disability. These consultations aimed to review the experiences of NDIS participants, their family members, and carers from the Khmer, Punjabi, Urdu, and Vietnamese-speaking communities. The focus areas included:

• Accessing the NDIS
• Understanding your rights
• Providing feedback to NDIS providers

SSI also collaborated with NDIS providers to gain insights into their experiences working with and managing feedback from CALD participants. This collaborative effort aims to ensure a comprehensive understanding of the needs of CALD participants, facilitating better service delivery and support.

The co-design process

SSI engaged 17 lived experience consultants in both online and face-to-face co-design workshops. These sessions focused on collaboratively designing culturally appropriate content by receiving input and guidance from people with lived experience.

For NDIS participants and their supporters:

For providers:

• NDIS Safeguards and Quality Commission (NDIS Commission)
• National Disability Services

Coming soon.

Starting a new life in a new country is a challenge. Young refugees and vulnerable refugees, humanitarian entrants, and migrants often need extra help and support to become and stay connected in their new community. The Federal Government’s Youth Transition Support scheme is intended to help.

SSI delivers YTS services within Logan, Queensland for newcomers up to 24 years old and living in the local area.

Refugees, asylum seekers and migrants who enter Australia without strong family and community support face major hurdles in adapting to their new lives. The Settlement Engagement and Transition Support (SETS) Queensland program aims to provide such newcomers with the skills they need to engage in society, to achieve emotional wellbeing and to gain economic independence.

Delivered by SSI and operating in the Logan and Ipswich regions of Southern Queensland, the program has two streams.

Client Services aims to provide newcomers with advice, advocacy and assistance related to settlement.
Capacity Building helps new and emerging community groups and organisations support their specific communities.

For many unemployed and underemployed individuals, a lack of foundational skills, job readiness, and support significantly hinders their ability to attain sustainable and meaningful employment.  Skilling Queenslanders for Work (SQW) is a suite of targeted skills and training programs that help Queensland jobseekers to enter and succeed in the workforce.

Funded by the Queensland Government, SSI delivers multiple SQW programs that equips participants with knowledge, skills, connections, and transitional support to unlock fulfilling career opportunities.

Community Work Skills offers tailored assistance to people who need to improve their reading, writing, maths, or computer skills to equip them with the knowledge and confidence necessary to take on further education, training or enhance employment opportunities.

With a customised training plan and guidance from an SSI mentor, program participants are supported to develop foundation skills that help them meet their full potential.

Ready for Work helps equip Queensland jobseekers with the practical skills and support needed to get job-ready and successfully find employment.

Over the course of 6-8 weeks, the program focuses on job hunting and preparing for employment, including resume preparation, job interview skills, job search advice, and understanding employer expectations. Additionally, participants are provided the opportunity to network with local businesses and employers.

Community Work Skills assists jobseekers to gain nationally recognised qualifications and skills.

Participants are supported to undertake qualifications and training up to Certificate III that will build their skills and maximise their local job opportunities. The program also provides customised case management, career advice, and job preparation.

You may be eligible for Skilling Queenslanders for Work programs if you are a Queensland resident and are either:

• Ineligible for Australian Government employment services or assistance,
• Require additional support due to significant barriers to learning and employment, or
• Have been receiving Australian Government services for more than six months and remain unemployed.

Arriving in a new country can be an overwhelming and confronting experience for migrants and refugees. Supported by SSI, the Thriving Afghan Women Project aims to provide newly arrived Afghan women with the information and community connections they need to settle in Australia and live their best lives. 

The project is led by the Thriving Afghan Women group and aims to increase the engagement of newly arrived women and their children with their communities and the mainstream community. The women are connected with services, given assistance upskilling in the areas of education and employability, and given an understanding of healthy relationships and other important topics. 

Women very often have a deep understanding of the issues that face children and families in their communities. But cultural and economic barriers can stand in the way of them making themselves heard. 

Our CALD Women’s Advisory Group in the City of Logan, south of Brisbane, provides a forum for women from diverse backgrounds to come together to discuss issues and challenges within their community and to look for viable solutions. As a united front, they increase their chances of being heard by decision makers and government. 

Cultural barriers may stand in the way of newcomers to Australia receiving the health care they need. Medical professionals who understand and address the challenges involved can significantly improve patient outcomes and build stronger communities. 

Funded by Darling Downs and West Moreton Primary Health Network, our Refugee Health Nurse Outreach Program provides refugees and migrants in the Ipswich region with support in accessing and navigating health services. The service aims to improve health literacy and reduce barriers to ongoing health care, with major benefits for participants. 

When families can’t access the health services they need, children often suffer the most. The Child Health Pathway project aims to support vulnerable children by empowering their families to navigate the health system successfully.

Funded through the Brisbane South Primary Health Network (BS-PHN) and delivered in partnership with The Salvation Army, the project supports the families of children who attend the Logan Community Hubs. A key focus is on families from CALD backgrounds or with communication difficulties.