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About ASESS

We know that it can be hard for people seeking asylum to find a job that values your skills and experience. It’s important to have the right support to help you prepare for and secure lasting, skilled employment.

We can help you get a good job and succeed in Australia.

Our free 1:1 support helps you to set goals, get your overseas skills recognised, pay for work expenses, and find a good job. We make it easier for you to build a better future.

Planning your next step with ASESS

Asylum Seeker Employment Skills Support (ASESS) provides support to make it easier for people seeking asylum to join the workforce. We offer mentoring and support to help you:

 

Identify your employment goals and find opportunities.

 

 

Find and complete training and courses that will help you meet your goals.

Pay for work expenses such as licenses, equipment, and work clothing.

 

 

Get your overseas qualifications recognised in Australia, including help with costs.

 

Get help with transport – including driving courses.

 

Connect with other services that could benefit you and your future.

You can get help like…

Olena*

an accountant from Ukraine who has successfully resumed her career in Australia with our support. We helped her with career planning, getting her driver’s licence, resume writing, interview preparation, and job applications, and we covered the cost of having her bachelor’s degree recognised.

SSI ASESS employment support, Ukrainian client receiving help

Stanislav

a university student from Ukraine who secured a job at a Ukrainian restaurant and later started his own successful lawnmowing business after we helped him with work expenses, driving lessons, and mentoring. He is now looking forward to expanding his business and finishing his degree online..

Sione*

whose experience and Fijian mechanical engineering qualification was not recognised in Australia. After three months of support, including career planning, workshops, and qualification recognition guidance, he secured a full-time role as a trade assistant and has successfully resumed his career here.

Fijian person seeking asylum receives employment support from SSI ASESS program

*Names have been changed.

 

Your journey
with us

1. Get in touch

Contact us directly by completing this form.

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2. Goal setting

We meet with you, in person or online, to set goals for training, education, or employment.

3. Planning

Together, we create a plan that fits your needs and will help you reach your goals.

4. Activities

Follow your plan with activities that support your goals. We can help cover the cost of activities like driving lessons, equipment, and getting your overseas skills recognised.

5. Employment

We help you find a lasting job or prepare you to get one on your own.

Get in touch

Funded by the NSW Department of Education, SSI delivers ASESS services across NSW.

Email: asess@ssi.org.au

Liverpool

Address: Level 1/45 – 47 Scott Street, Liverpool NSW 2170

Phone: 02 9600 3100

Fairfield

Address: Ground Floor / 7 William Street, Fairfield NSW 2165

Phone: 02 8111 7000

About Regional Settlement

Settling refugees in regional towns and cities benefits newcomers and local communities alike. The refugees enjoy a more relaxed introduction to Australia and make important social, cultural and economic contributions to their host communities. 

SSI provides regional settlement services in Coffs Harbour, Newcastle and Armidale. Working under the Commonwealth’s Humanitarian Settlement Program, staff engage refugees, humanitarian entrants and local stakeholders to ensure successful, long-term settlement outcomes. 

How we help

We communicate with and listen to local communities to pave the way for a successful settlement process.
Our staff provide newcomers with the skills, resources and contacts they need to thrive in the region.
Ongoing support helps refugees to integrate into the community, to find employment and be independent.

Get in touch

SSI provides regional settlement services in the NSW towns of Coffs Harbour, Newcastle and Armidale.

 

Newcastle

Level 3, 3 Hopetoun Street, Charlestown, NSW 2290
02 4969 3399

 

Coffs Harbour

Suite 6, 1 Duke Street, Coffs Harbour, NSW 2450
0470 337 788

 

Armidale

1/86 Beardy Street, Armidale NSW 2350
02 9057 5673

About In My Voice

Domestic and Family Violence (DFV) can manifest differently in different migrant communities, highlighting the importance of culturally appropriate support services that recognise the diverse experiences of migrants and break down barriers to accessing support. In My Voice is a series of vignettes that tell the stories of DFV in different migrant communities in order to help start conversations amongst communities and service providers and inspire change. 

Each vignette tells a different story by Supporting U women leaders, painting a diverse picture of DFV in migrant and refugee communities. By amplifying the voices and experiences of survivors and women leaders, In My Voice helps to empower women survivors in diverse migrant communities. 

How we help

We develop strong relationships with female leaders within CALD communities from our Supporting U project who are trained as social responders to address issues of DFV.
We capture and share the leader’s valuable insights into DFV in their community through a series of vignettes and resources.
We work with communities and DFV service providers to widely share the In My Voice resources, to help start conversations and empower other DFV women victims/survivors.

We invite you to hear the stories on DFV from Africa, East Asia, Middle East, South-East Asia, South Asia, and Regional Australia. The videos are provided in English and other languages for your viewing. 

In My Voice vignettes

Showing 1 of 6 program resources

80% of women disclose their experience of DFV to family members, friends or community members. The Supporting U program engages women as trusted leaders, provides DFV and Learning circles, and trains the women leaders to become social responders.

Starting a conversation using the vignettes

After viewing the videos, we suggest using the prompts and questions in our In My Voice Training Package to start and guide discussions in communities and among DFV organisations 

The vignettes give us ice breakers and starting points for women who are not confident enough to start the conversation or those that need a softer way to deliver the message in a very clear manner” – Community Leader 

If you feel triggered by this material or would like advice around urgent DFV response or for DFV related counselling, you can call 1800 RESPECT (1800 737 732). 

If you would like general mental health or crisis support, you can call LIFELINE (13 11 14) 

If you would like to use this material for commercial purposes, please seek permission from SSI. 

Get in touch

NSW, QLD, VIC

Should you have any comments, feedback, or questions about the vignettes, please contact us.

E: info@ssi.org.au

P: 02 8799 6700

About Diversi-Ready

People living with disability have an enormous capacity to contribute to the community through work. Our Diversi-Ready program provides training and supports to employers in the retail, hospitality and aged care industries to build their confidence and capability to recruit and retain people with disability in their workforces.

Funded by the Australian Government Department of Social Services’ Information, Linkages and Capacity Building (ILC) program, Diversi-Ready supports greater inclusion and accommodation of people with disabilities at the workplace. We have co-designed the program with culturally and linguistically diverse (CALD) people with disabilities and have collaborated with industry bodies, employers, disability peak organisations and multicultural peak bodies and organisations.

How we help

We run training, information and mentoring sessions with employers, tailored to your needs and industry.
We help you to develop a plan that supports inclusive work practices including inclusive and accessible recruitment processes, welcoming workplace conditions, and identified career progression pathways for employees with disabilities.
We empower employers to achieve meaningful and high-quality outcomes for the workplace, as well as for their employees.

Get in touch

Diversi-Ready is available in south-west Sydney, south-east Brisbane, south-east Melbourne and the Melbourne Peninsula region.

Level 1, 45-47 Scott Street, Liverpool NSW 2170

P: 02 9600 3100

E: ilc@ssi.org.au

About Community Education Program

We understand that it can be challenging for refugees and humanitarian entrants to adapt to life in Australia. That is why we offer the Community Education program, which provides workshops and courses to help newcomers find their feet and engage with local communities.

Our courses aim to increase their knowledge of Australia and ability to navigate and access services. We offer courses such as driver literacy, public transport, housing, citizenship progression and support for exam preparation, and job seeking strategies. Join us and take the first step in making Australia feel like home!

How we help

We identity the skills and knowledge newcomers need to thrive in Australia
We create courses that meet their needs and that recognise their literacy levels and cultural backgrounds
We deliver the courses to enhance their overall settlement experience in Australia

Get in touch

Community Education is available in southern Queensland. 

E: acsl.settlementsupport@ssi.org.au

P: 07 3412 9980 

About Multicultural Sports Club (MSC)

We believe sports and recreation are good for our health and can bring people together. Our Multicultural Sports Club in Logan has many activities for people from different cultures and backgrounds. We have activities like Family Football, Women’s Hub, Taekwondo, Youth Night, and more.

Everyone is welcome to join in the fun, including events like Learn to Surf, Paint and Chat, Talent Shows and Movie Nights. Our soccer groups are very popular, as well as other activities like martial arts, surfing and dance.

How we help

We provide a hub where community members can come together around a shared interest.
Our team organises groups, activities and events that unite people and build bridges with the wider community.
We promote good health and wellbeing through sports and recreational activities to the community while building their skills.
MSC – All Stars Male Football Training
MSC – All Stars Male Football Training
MSC – All Stars Female Football Training
MSC – All Stars Female Football Training
MSC - Family Football
MSC – Family Football
MSC – Table Tennis
MSC – Table Tennis
MSC - Taekwondo
MSC – Taekwondo
MSC - Thriving Multicultural Women
MSC – Thriving Multicultural Women
MSC – Female Volleyball
MSC – Female Volleyball
MSC - 7AS Female Social Football
MSC – 7AS Female Social Football
MSC - Line Dancing
MSC – Line Dancing
MSC - 50+ Chair Aerobics
MSC – 50+ Chair Aerobics

Get in touch

SSI’s Multicultural Sports Club is located at:

558 Kingston Road
Kingston, Queensland 4114

E: sport@ssi.org.au
P: 0417 256 343

 

FacebookMulticulturalSportsClub

Instagram msc.qld

About the Health Impact Project

About the Health Impact Project 

The first few years of an individual’s life are critical to their long-term health and wellbeing. The Health Impact Project (HIP) provides an innovative place-based approach to supporting CALD children 0-8 years to achieve optimum health, wellbeing and developmental outcomes. HIP strives to remove complex barriers so that CALD families can successfully access a wide range of health promotion and early intervention activities at Community Hubs Logan. Our approach ensures holistic and planned interventions with effective coordination of resources and complementary services that are unintrusive, practical and directed by participants​​.

Key health promotion and early intervention activities include:

  • Child health nurse outreach
  • Oral health service outreach
  • Speech therapy
  • Music therapy
  • Occupational therapy
  • Kids gross motor programs
  • Cultural cooking and nutrition classes
  • Gentle exercise and stretching
  • Dance classes
  • School readiness workshops
  • Developmental workshops
  • Water safety programs
  • Tailored parenting programs
  • Referrals to relevant support services

We deliver these services in partnership with 5 local school-based hubs – Woodridge SS, Woodridge North SS, Marsden SS, St Pauls Primary and St Francis College. Key HIP principles include provision of culturally responsive, trauma-informed, strengths-based, wraparound supports for children and families.

Resources

Supporting your child to develop their eating skills
Supporting your child to develop their eating skills
Supporting your child to develop their finger skills
Supporting your child to develop their finger skills
Supporting your child to develop their play skills
Supporting your child to develop their play skills

How we help

We build rapport with caregivers attending the SSI Hub.
We help to identify any potential challenges or issues facing their children.
Staff direct the family to understand and access health services available to them.

Get in touch

The Health Impact Project is run through the Woodridge, Woodridge North, St Pauls, St Francis, and Marsden Community Hubs in Logan, Queensland.

E: acsl.gatewayofficer@ssi.org.au

P: 07 3412 9980

About MSW

We offer organisations an opportunity to book a wide range of highly skilled in-language and in-culture professionals. Our 170+ Multicultural Support Officers build trust and rapport through lived experience and shared culture. This enables them to connect more meaningfully by offering enhanced levels of support across 50+ different languages throughout NSW and Queensland.

Multicultural Support Workforce brochure - NSW
Multicultural Support Workforce brochure – NSW

Our 170+ Multicultural Support Officers (MSOs) build trust and rapport through lived experience and shared culture. This enables them to connect more meaningfully by offering enhanced levels of support across 50+ languages throughout New South Wales.

How we help

Improving culturally responsive practices.
Encouraging autonomy for CALD communities.
Leveraging our ability to build trust and rapport through lived experience to improve outcomes.

Benefits to your organisation

Embracing diversity and building cultural responsiveness is integral to every business and organisation. Developing and promoting engagement with culturally and linguistically diverse communities (CALD) empowers your participants by establishing their autonomy to help them thrive and realise their full potential. In addition, your business or organisation can tap into the knowledge and understanding derived from our long history of serving multicultural communities and established relationships.

Support provided by Multicultural Support Officers

In-language and in-culture services for activities such as:

  • Supporting individuals and families in the CALD community: including settlement orientation, form filling, building digital literacy and connecting communities with services and activities
  • Engagement, transport and supervision of children and young people in care
  • Workshop facilitation or support
  • Co-designing services, programs, and projects
  • Community Engagement: supporting business to connect to community

Specialist services

Our Multicultural Workforce includes Multicultural Support Officers who have acquired additional skills developed through study and experience in Australia and overseas.

Our wide range of specialised skills includes:

  • Administration and customer support
  • Research and data collection (NSW only)
  • Case management
  • Accredited interpreting and translation
  • Tech support for online events
  • Events support
  • Complex case support
  • Specialised children and young people support (NSW Metro and Victoria Metro only)

How are our services offered?

There are several flexible ways that our Multicultural Support Officers can be engaged, including in-person and online, as well one-off or as an ongoing arrangement. They are based on an hourly rate, with a minimum engagement of three hours for in-person services and one hour for remote services.

Get in touch

Contact us to find out more about how we can be of value to you: workforcebookings@ssi.org.au.

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About Multicultural Gambling Harm Prevention

Our free, trusted service supports individuals from migrant, refugee, and multicultural backgrounds to overcome the negative effects of gambling.

Our counselling services consider the whole individual. We focus on behaviour change and use culturally sensitive planning to meet the person’s unique situation and needs, including culture, religion, language, and community.

If you or someone you know is having problems with gambling, we can help. Funded by the Victorian Responsible Gambling Foundation, our service is free, confidential and can assist anyone in Victoria experiencing difficulties with gambling.

How we help

We provide a safe environment for multicultural community members to tackle difficulties from gambling in a culturally sensitive way.
We address your concerns holistically through confidential 1:1 counselling and referral support.
We cater for all situations through online, mobile or in-person individual, group or family therapy.

For free, confidential support

call 1800 329 192.

Gambling harm can reach far beyond the individual, affecting families, relationships, and communities in lasting ways. In this video, Sunenna shares how her husband’s gambling affected her family, while Richard reflects on his own lived experience with gambling harm. Their stories offer an honest look at the emotional and personal challenges that come with gambling, and highlight the importance of compassion, connection, and support in the journey toward recovery.

Get in touch

If you or someone you know is experiencing negative effects from gambling, call our dedicated gambling support number on 1800 329 192 or email us at gamblingharmprevention@ssi.org.au.

Information in your language

About BEMAC

BEMAC produces & stages multicultural artists from different cultural backgrounds.

As a registered charity and a subsidiary of SSI’s self-funded Arts and Culture program, BEMAC provides a platform for innovative multicultural arts in Queensland. We believe that the voices of Australia’s diverse artists enrich our culture and should be heard by everyone.

How we help

1. We stage ground-breaking art and music productions by artists from diverse cultural backgrounds.
2. We champion diverse artists and build skills through free artistic development programs.
3. We build an inclusive community around diverse arts by bringing people together.

Our principles

  • Courageous in creativity: We aim to support artists at all career and development stages, whose creative and professional aspirations are solidly grounded on the creation of original work of the highest quality and relevance possible.  
  • Determined in diversity: We aim to ensure that diverse stories, voices and expressions are duly represented and that they are embraced and welcomed into a platform of creativity, conversation and cross-pollination.
  • Enablers of change: We aim to drive positive social change towards the elimination of racism, discrimination and exclusion by fostering self-determination and cultural safety with the agency to freely express.

How to get involved

BEMAC’s inspiring and distinct lineup of passionate artists explores the depths of identity, migration, and multiculturalism. With courage, determination, and the desire to enable change, BEMAC sets the stage for a truly transformative experience.

Sign up to the BEMAC newsletter for the latest updates about upcoming events, workshops, industry talks, open mic nights, live music and more.

Dive into the world of thought-provoking art in the heart of Brisbane! Find out about upcoming events.

Get in touch

Level 1/102 Main St, Kangaroo Point QLD 4169

E: mail@bemac.org.au

P: (07) 3391 4433