About In My Voice
Domestic and Family Violence (DFV) can manifest differently in different migrant communities, highlighting the importance of culturally appropriate support services that recognise the diverse experiences of migrants and break down barriers to accessing support. In My Voice is a series of vignettes that tell the stories of DFV in different migrant communities in order to help start conversations amongst communities and service providers and inspire change.
Each vignette tells a different story by Supporting U women leaders, painting a diverse picture of DFV in migrant and refugee communities. By amplifying the voices and experiences of survivors and women leaders, In My Voice helps to empower women survivors in diverse migrant communities.
How we help



We invite you to hear the stories on DFV from Africa, East Asia, Middle East, South-East Asia, South Asia, and Regional Australia. The videos are provided in English and other languages for your viewing.
In My Voice vignettes
Showing 1 – of 6 program resourcesStarting a conversation using the vignettes
After viewing the videos, we suggest using the prompts and questions in our In My Voice Training Package to start and guide discussions in communities and among DFV organisations.
The vignettes give us ice breakers and starting points for women who are not confident enough to start the conversation or those that need a softer way to deliver the message in a very clear manner” – Community Leader
If you feel triggered by this material or would like advice around urgent DFV response or for DFV related counselling, you can call 1800 RESPECT (1800 737 732).
If you would like general mental health or crisis support, you can call LIFELINE (13 11 14)
If you would like to use this material for commercial purposes, please seek permission from SSI.
Get in touch
NSW, QLD, VIC
Should you have any comments, feedback, or questions about the vignettes, please contact us.
P: 02 8799 6700
People living with disability have an enormous capacity to contribute to the community through work. Our Diversi-Ready program provides training and supports to employers in the retail, hospitality and aged care industries to build their confidence and capability to recruit and retain people with disability in their workforces.
Funded by the Australian Government Department of Social Services’ Information, Linkages and Capacity Building (ILC) program, Diversi-Ready supports greater inclusion and accommodation of people with disabilities at the workplace. We have co-designed the program with culturally and linguistically diverse (CALD) people with disabilities and have collaborated with industry bodies, employers, disability peak organisations and multicultural peak bodies and organisations.
How we help



Get in touch
Diversi-Ready is available in south-west Sydney, south-east Brisbane, south-east Melbourne and the Melbourne Peninsula region.
Level 1, 45-47 Scott Street, Liverpool NSW 2170
P: 02 9600 3100
About Community Education Program
We understand that it can be challenging for refugees and humanitarian entrants to adapt to life in Australia. That is why we offer the Community Education program, which provides workshops and courses to help newcomers find their feet and engage with local communities.
Our courses aim to increase their knowledge of Australia and ability to navigate and access services. We offer courses such as driver literacy, public transport, housing, citizenship progression and support for exam preparation, and job seeking strategies. Join us and take the first step in making Australia feel like home!
How we help



Get in touch
Community Education is available in southern Queensland.
E: acsl.settlementsupport@ssi.org.au
P: 07 3412 9980
About Multicultural Sports Club (MSC)
We believe sports and recreation are good for our health and can bring people together. Our Multicultural Sports Club in Logan has many activities for people from different cultures and backgrounds. We have activities like Family Football, Women’s Hub, Taekwondo, Youth Night, and more.
Everyone is welcome to join in the fun, including events like Learn to Surf, Paint and Chat, Talent Shows and Movie Nights. Our soccer groups are very popular, as well as other activities like martial arts, surfing and dance.
How we help













Get in touch
SSI’s Multicultural Sports Club is located at:
558 Kingston Road
Kingston, Queensland 4114
E: sport@ssi.org.au
P: 0417 256 343
The first few years of an individual’s life are critical to their long-term health and wellbeing. The Health Impact Project aims to improve the health and wellbeing of children under eight and their caregivers.
Run through the SSI Community Hubs program in Logan, Queensland, the project identifies potential issues facing children and connects families to essential services. These services include paediatric first aid, clinical psychology, parenting information, and speech pathology and occupational therapy assessments. The program also coordinates available health services such as speech therapy, sports programs, dental treatments, and more.
Resources



How we help
Get in touch
The Health Impact Project is run through the Woodridge, Woodridge North, St Pauls, St Francis, and Marsden Community Hubs in Logan, Queensland.
E: acsl.gatewayofficer@ssi.org.au
P: 07 3412 9980
About MSW
We offer organisations an opportunity to book a wide range of highly skilled in-language and in-culture professionals. Our 170+ Multicultural Support Officers build trust and rapport through lived experience and shared culture. This enables them to connect more meaningfully by offering enhanced levels of support across 50+ different languages throughout NSW and Queensland.

Our 170+ Multicultural Support Officers (MSOs) build trust and rapport through lived experience and shared culture. This enables them to connect more meaningfully by offering enhanced levels of support across 50+ languages throughout New South Wales.
How we help


Benefits to your organisation
Embracing diversity and building cultural responsiveness is integral to every business and organisation. Developing and promoting engagement with culturally and linguistically diverse communities (CALD) empowers your participants by establishing their autonomy to help them thrive and realise their full potential. In addition, your business or organisation can tap into the knowledge and understanding derived from our long history of serving multicultural communities and established relationships.
Support provided by Multicultural Support Officers
In-language and in-culture services for activities such as:
- Supporting individuals and families in the CALD community: including settlement orientation, form filling, building digital literacy and connecting communities with services and activities
- Engagement, transport and supervision of children and young people in care
- Workshop facilitation or support
- Co-designing services, programs, and projects
- Community Engagement: supporting business to connect to community
Specialist services
Our Multicultural Workforce includes Multicultural Support Officers who have acquired additional skills developed through study and experience in Australia and overseas.
Our wide range of specialised skills includes:
- Administration and customer support
- Research and data collection (NSW only)
- Case management
- Accredited interpreting and translation
- Tech support for online events
- Events support
- Complex case support
- Specialised children and young people support (NSW Metro and Victoria Metro only)
How are our services offered?
There are several flexible ways that our Multicultural Support Officers can be engaged, including in-person and online, as well one-off or as an ongoing arrangement. They are based on an hourly rate, with a minimum engagement of three hours for in-person services and one hour for remote services.
Get in touch
Contact us to find out more about how we can be of value to you: workforcebookings@ssi.org.au.
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About Multicultural Gambling Harm Prevention
Our free, trusted service supports individuals from migrant, refugee, and multicultural backgrounds to overcome the negative effects of gambling.
Our counselling services consider the whole individual. We focus on behaviour change and use culturally sensitive planning to meet the person’s unique situation and needs, including culture, religion, language, and community.
If you or someone you know is having problems with gambling, we can help. Funded by the Victorian Responsible Gambling Foundation, our service is free, confidential and can assist anyone in Victoria experiencing difficulties with gambling.
How we help



For free, confidential support
call 1800 329 192.

Gambling harm can reach far beyond the individual, affecting families, relationships, and communities in lasting ways. In this video, Sunenna shares how her husband’s gambling affected her family, while Richard reflects on his own lived experience with gambling harm. Their stories offer an honest look at the emotional and personal challenges that come with gambling, and highlight the importance of compassion, connection, and support in the journey toward recovery.
Get in touch
If you or someone you know is experiencing negative effects from gambling, call our dedicated gambling support number on 1800 329 192 or email us at gamblingharmprevention@ssi.org.au.
Information in your language
About BEMAC
BEMAC produces & stages multicultural artists from different cultural backgrounds.
As a registered charity and a subsidiary of SSI’s self-funded Arts and Culture program, BEMAC provides a platform for innovative multicultural arts in Queensland. We believe that the voices of Australia’s diverse artists enrich our culture and should be heard by everyone.
How we help



Our principles
- Courageous in creativity: We aim to support artists at all career and development stages, whose creative and professional aspirations are solidly grounded on the creation of original work of the highest quality and relevance possible.
- Determined in diversity: We aim to ensure that diverse stories, voices and expressions are duly represented and that they are embraced and welcomed into a platform of creativity, conversation and cross-pollination.
- Enablers of change: We aim to drive positive social change towards the elimination of racism, discrimination and exclusion by fostering self-determination and cultural safety with the agency to freely express.
How to get involved
BEMAC’s inspiring and distinct lineup of passionate artists explores the depths of identity, migration, and multiculturalism. With courage, determination, and the desire to enable change, BEMAC sets the stage for a truly transformative experience.
Sign up to the BEMAC newsletter for the latest updates about upcoming events, workshops, industry talks, open mic nights, live music and more.
Dive into the world of thought-provoking art in the heart of Brisbane! Find out about upcoming events.
Get in touch
About MyQ
Young people deserve a say in the decisions that affect their lives and shape their communities. Multicultural Youth Queensland (MyQ) helps to empower young people from culturally diverse backgrounds to influence government policy and programs and to create better outcomes for themselves and their peers.
MyQ is the Queensland arm of MYAN Australia, the national youth peak for young people from migrant and refugee backgrounds. Its goals include strengthening youth leadership, providing platforms of youth-led decision-making and influencing the policy impacting young people.
How we help



Get in touch
MyQ is located at SSI Gateway
91 Wembley Road, Logan Central, QLD 4114
P: 0401 049 296
E: admin@myq.org.au
W: www.myq.org.au
The Federal Government’s Community Support Program (CSP) aims to help people applying for humanitarian visas (CSP visa) to settle in Australia. Australian businesses, families and individuals can offer employment through the scheme, and community organisations can offer settlement support.
As an Approved Proposing Organisation (APO) under the program, SSI can propose individuals in humanitarian situations overseas to take part in the Community Support Program in Australia. Our goal is to support potential humanitarian applicants who have eligible supporters for successful resettlement in Australia. We aim for them to become financially independent and have meaningful lives in Australia within a year of their arrival.
How we help



Expression of Interest (EOI)
Kindly note that SSI has reached capacity for this program. We will not be accepting new applications under the Community Support (CSP) Program.
For further information on the Community Support Program, please visit the Department of Home Affairs.











