About In My Voice

Domestic and Family Violence (DFV) can manifest differently in different migrant communities, highlighting the importance of culturally appropriate support services that recognise the diverse experiences of migrants and break down barriers to accessing support. In My Voice is a series of vignettes that tell the stories of DFV in different migrant communities in order to help start conversations amongst communities and service providers and inspire change. 

Each vignette tells a different story by Supporting U women leaders, painting a diverse picture of DFV in migrant and refugee communities. By amplifying the voices and experiences of survivors and women leaders, In My Voice helps to empower women survivors in diverse migrant communities. 

How we help

We develop strong relationships with female leaders within CALD communities from our Supporting U project who are trained as social responders to address issues of DFV.
We capture and share the leader’s valuable insights into DFV in their community through a series of vignettes and resources.
We work with communities and DFV service providers to widely share the In My Voice resources, to help start conversations and empower other DFV women victims/survivors.

We invite you to hear the stories on DFV from Africa, East Asia, Middle East, South-East Asia, South Asia, and Regional Australia. The videos are provided in English and other languages for your viewing. 

In My Voice vignettes

Showing 1 of 6 program resources

80% of women disclose their experience of DFV to family members, friends or community members. The Supporting U program engages women as trusted leaders, provides DFV and Learning circles, and trains the women leaders to become social responders.

Starting a conversation using the vignettes

After viewing the videos, we suggest using the prompts and questions in our In My Voice Training Package to start and guide discussions in communities and among DFV organisations 

The vignettes give us ice breakers and starting points for women who are not confident enough to start the conversation or those that need a softer way to deliver the message in a very clear manner” – Community Leader 

If you feel triggered by this material or would like advice around urgent DFV response or for DFV related counselling, you can call 1800 RESPECT (1800 737 732). 

If you would like general mental health or crisis support, you can call LIFELINE (13 11 14) 

If you would like to use this material for commercial purposes, please seek permission from SSI. 

Get in touch

NSW, QLD, VIC

Should you have any comments, feedback, or questions about the vignettes, please contact us.

E: info@ssi.org.au

P: 02 8799 6700

About Diversi-Ready

People living with disability have an enormous capacity to contribute to the community through work. Our Diversi-Ready program provides training and supports to employers in the retail, hospitality and aged care industries to build their confidence and capability to recruit and retain people with disability in their workforces.

Funded by the Australian Government Department of Social Services’ Information, Linkages and Capacity Building (ILC) program, Diversi-Ready supports greater inclusion and accommodation of people with disabilities at the workplace. We have co-designed the program with culturally and linguistically diverse (CALD) people with disabilities and have collaborated with industry bodies, employers, disability peak organisations and multicultural peak bodies and organisations.

How we help

We run training, information and mentoring sessions with employers, tailored to your needs and industry.
We help you to develop a plan that supports inclusive work practices including inclusive and accessible recruitment processes, welcoming workplace conditions, and identified career progression pathways for employees with disabilities.
We empower employers to achieve meaningful and high-quality outcomes for the workplace, as well as for their employees.

Get in touch

Diversi-Ready is available in south-west Sydney, south-east Brisbane, south-east Melbourne and the Melbourne Peninsula region.

Level 1, 45-47 Scott Street, Liverpool NSW 2170

P: 02 9600 3100

E: ilc@ssi.org.au

About Community Education Program

We understand that it can be challenging for refugees and humanitarian entrants to adapt to life in Australia. That is why we offer the Community Education program, which provides workshops and courses to help newcomers find their feet and engage with local communities.

Our courses aim to increase their knowledge of Australia and ability to navigate and access services. We offer courses such as driver literacy, public transport, housing, citizenship progression and support for exam preparation, and job seeking strategies. Join us and take the first step in making Australia feel like home!

How we help

We identity the skills and knowledge newcomers need to thrive in Australia
We create courses that meet their needs and that recognise their literacy levels and cultural backgrounds
We deliver the courses to enhance their overall settlement experience in Australia

Get in touch

Community Education is available in southern Queensland. 

E: acsl.settlementsupport@ssi.org.au

P: 07 3412 9980 

About Multicultural Sports Club (MSC)

We believe sports and recreation are good for our health and can bring people together. Our Multicultural Sports Club in Logan has many activities for people from different cultures and backgrounds. We have activities like Family Football, Women’s Hub, Taekwondo, Youth Night, and more.

Everyone is welcome to join in the fun, including events like Learn to Surf, Paint and Chat, Talent Shows and Movie Nights. Our soccer groups are very popular, as well as other activities like martial arts, surfing and dance.

How we help

We provide a hub where community members can come together around a shared interest.
Our team organises groups, activities and events that unite people and build bridges with the wider community.
We promote good health and wellbeing through sports and recreational activities to the community while building their skills.
MSC – All Stars Male Football Training
MSC – All Stars Male Football Training
MSC – All Stars Female Football Training
MSC – All Stars Female Football Training
MSC - Family Football
MSC – Family Football
MSC – Table Tennis
MSC – Table Tennis
MSC - Taekwondo
MSC – Taekwondo
MSC - Thriving Multicultural Women
MSC – Thriving Multicultural Women
MSC – Female Volleyball
MSC – Female Volleyball
MSC - 7AS Female Social Football
MSC – 7AS Female Social Football
MSC - Line Dancing
MSC – Line Dancing
MSC - 50+ Chair Aerobics
MSC – 50+ Chair Aerobics

Get in touch

SSI’s Multicultural Sports Club is located at:

558 Kingston Road
Kingston, Queensland 4114

E: sport@ssi.org.au
P: 0417 256 343

 

FacebookMulticulturalSportsClub

Instagram msc.qld

About the Health Impact Project

The first few years of an individual’s life are critical to their long-term health and wellbeing. The Health Impact Project aims to improve the health and wellbeing of children under eight and their caregivers.

Run through the SSI Community Hubs program in Logan, Queensland, the project identifies potential issues facing children and connects families to essential services. These services include paediatric first aid, clinical psychology, parenting information, and speech pathology and occupational therapy assessments. The program also coordinates available health services such as speech therapy, sports programs, dental treatments, and more.

Resources

Supporting your child to develop their eating skills
Supporting your child to develop their eating skills
Supporting your child to develop their finger skills
Supporting your child to develop their finger skills
Supporting your child to develop their play skills
Supporting your child to develop their play skills

How we help

We build rapport with caregivers attending the SSI Hub.
We help to identify any potential challenges or issues facing their children.
Staff direct the family to understand and access health services available to them.

Get in touch

The Health Impact Project is run through the Woodridge, Woodridge North, St Pauls, St Francis, and Marsden Community Hubs in Logan, Queensland.

E: acsl.gatewayofficer@ssi.org.au

P: 07 3412 9980

About MSW

We offer organisations an opportunity to book a wide range of highly skilled in-language and in-culture professionals. Our 170+ Multicultural Support Officers build trust and rapport through lived experience and shared culture. This enables them to connect more meaningfully by offering enhanced levels of support across 50+ different languages throughout NSW and Queensland.

Multicultural Support Workforce brochure - NSW
Multicultural Support Workforce brochure – NSW

Our 170+ Multicultural Support Officers (MSOs) build trust and rapport through lived experience and shared culture. This enables them to connect more meaningfully by offering enhanced levels of support across 50+ languages throughout New South Wales.

How we help

Improving culturally responsive practices.
Encouraging autonomy for CALD communities.
Leveraging our ability to build trust and rapport through lived experience to improve outcomes.

Benefits to your organisation

Embracing diversity and building cultural responsiveness is integral to every business and organisation. Developing and promoting engagement with culturally and linguistically diverse communities (CALD) empowers your participants by establishing their autonomy to help them thrive and realise their full potential. In addition, your business or organisation can tap into the knowledge and understanding derived from our long history of serving multicultural communities and established relationships.

Support provided by Multicultural Support Officers

In-language and in-culture services for activities such as:

  • Supporting individuals and families in the CALD community: including settlement orientation, form filling, building digital literacy and connecting communities with services and activities
  • Engagement, transport and supervision of children and young people in care
  • Workshop facilitation or support
  • Co-designing services, programs, and projects
  • Community Engagement: supporting business to connect to community

Specialist services

Our Multicultural Workforce includes Multicultural Support Officers who have acquired additional skills developed through study and experience in Australia and overseas.

Our wide range of specialised skills includes:

  • Administration and customer support
  • Research and data collection (NSW only)
  • Case management
  • Accredited interpreting and translation
  • Tech support for online events
  • Events support
  • Complex case support
  • Specialised children and young people support (NSW Metro and Victoria Metro only)

How are our services offered?

There are several flexible ways that our Multicultural Support Officers can be engaged, including in-person and online, as well one-off or as an ongoing arrangement. They are based on an hourly rate, with a minimum engagement of three hours for in-person services and one hour for remote services.

Get in touch

Contact us to find out more about how we can be of value to you: workforcebookings@ssi.org.au.

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About Multicultural Gambling Harm Prevention

Our free, trusted service supports individuals from migrant, refugee, and multicultural backgrounds to overcome the negative effects of gambling.

Our counselling services consider the whole individual. We focus on behaviour change and use culturally sensitive planning to meet the person’s unique situation and needs, including culture, religion, language, and community.

If you or someone you know is having problems with gambling, we can help. Funded by the Victorian Responsible Gambling Foundation, our service is free, confidential and can assist anyone in Victoria experiencing difficulties with gambling.

How we help

We provide a safe environment for multicultural community members to tackle difficulties from gambling in a culturally sensitive way.
We address your concerns holistically through confidential 1:1 counselling and referral support.
We cater for all situations through online, mobile or in-person individual, group or family therapy.

For free, confidential support

call 1800 329 192.

Gambling harm can reach far beyond the individual, affecting families, relationships, and communities in lasting ways. In this video, Sunenna shares how her husband’s gambling affected her family, while Richard reflects on his own lived experience with gambling harm. Their stories offer an honest look at the emotional and personal challenges that come with gambling, and highlight the importance of compassion, connection, and support in the journey toward recovery.

Get in touch

If you or someone you know is experiencing negative effects from gambling, call our dedicated gambling support number on 1800 329 192 or email us at gamblingharmprevention@ssi.org.au.

Information in your language

About BEMAC

BEMAC produces & stages multicultural artists from different cultural backgrounds.

As a registered charity and a subsidiary of SSI’s self-funded Arts and Culture program, BEMAC provides a platform for innovative multicultural arts in Queensland. We believe that the voices of Australia’s diverse artists enrich our culture and should be heard by everyone.

How we help

1. We stage ground-breaking art and music productions by artists from diverse cultural backgrounds.
2. We champion diverse artists and build skills through free artistic development programs.
3. We build an inclusive community around diverse arts by bringing people together.

Our principles

  • Courageous in creativity: We aim to support artists at all career and development stages, whose creative and professional aspirations are solidly grounded on the creation of original work of the highest quality and relevance possible.  
  • Determined in diversity: We aim to ensure that diverse stories, voices and expressions are duly represented and that they are embraced and welcomed into a platform of creativity, conversation and cross-pollination.
  • Enablers of change: We aim to drive positive social change towards the elimination of racism, discrimination and exclusion by fostering self-determination and cultural safety with the agency to freely express.

How to get involved

BEMAC’s inspiring and distinct lineup of passionate artists explores the depths of identity, migration, and multiculturalism. With courage, determination, and the desire to enable change, BEMAC sets the stage for a truly transformative experience.

Sign up to the BEMAC newsletter for the latest updates about upcoming events, workshops, industry talks, open mic nights, live music and more.

Dive into the world of thought-provoking art in the heart of Brisbane! Find out about upcoming events.

Get in touch

Level 1/102 Main St, Kangaroo Point QLD 4169

E: mail@bemac.org.au

P: (07) 3391 4433

About MyQ

Young people deserve a say in the decisions that affect their lives and shape their communities. Multicultural Youth Queensland (MyQ) helps to empower young people from culturally diverse backgrounds to influence government policy and programs and to create better outcomes for themselves and their peers.

MyQ is the Queensland arm of MYAN Australia, the national youth peak for young people from migrant and refugee backgrounds. Its goals include strengthening youth leadership, providing platforms of youth-led decision-making and influencing the policy impacting young people.

How we help

Through youth-led advocacy programs, we provide policy and program advice to decision-makers to improve life for multicultural young people.
We provide training, advice and other resources to support and build the youth sector.
We provide young people with training in leadership, project management, public speaking, teamwork, and more.

Get in touch

MyQ is located at SSI Gateway

91 Wembley Road, Logan Central, QLD 4114
P: 0401 049 296
E: admin@myq.org.au
W: www.myq.org.au

The Federal Government’s Community Support Program (CSP) aims to help people applying for humanitarian visas (CSP visa) to settle in Australia. Australian businesses, families and individuals can offer employment through the scheme, and community organisations can offer settlement support.

As an Approved Proposing Organisation (APO) under the program, SSI can propose individuals in humanitarian situations overseas to take part in the Community Support Program in Australia. Our goal is to support potential humanitarian applicants who have eligible supporters for successful resettlement in Australia. We aim for them to become financially independent and have meaningful lives in Australia within a year of their arrival.

How we help

We work with local and international communities to identify and assess suitable applicants and their supporters by the program guidelines.
We provide assistance with the lodging of visa applications.
We assist with settlement services for applicants following arrival in Australia.

Expression of Interest (EOI)

Kindly note that SSI has reached capacity for this program. We will not be accepting new applications under the Community Support (CSP) Program.

For further information on the Community Support Program, please visit the Department of Home Affairs.