Man up close shot with hand on face looking sad

با ما در تماس شوید

آیا کنترل قمار برایتان سخت شده است؟ آیا به دلیل قمار با مشکلات مالی مواجه شده اید؟

با ما در تماس شوید و با یکی از مشاوران ما صحبت کنید.

در SSI Multicultural Gambling Harm Prevention Services (خدمات چند فرهنگی پیشگیری از آسیب های قمار) ما میتوانیم به مدیریت تاثیرات منفی قمار و در امور روابط خانوادگی شما کمک کنیم.

اگر نزدیکان شما نیز از تاثیرات منفی قمار رنج میبرند، ما میتوانیم از شما پشتیبانی کنیم.

برای مشاوره و پشتیبانی رایگان و محرمانه به شماره تلفن 1800329192
تماش بگیرید یا از طریق gamblingharmprevention@ssi.org.au به ما ایمیل کنید.

Multicultural Gambling Harm Prevention
Multicultural Gambling Harm Prevention

SSI’s Multicultural Gambling Harm Prevention Services (MGHP) offer a variety of free services for individuals and families experiencing negative effects from gambling.

Information in your language

Burmese lady on laptop at kitchen bench

ဤအခက်အခဲမျိုးအကြောင်းကို သိနားလည်သူတစ်ဦးဦးနှင့် ပြောဆိုဆွေးနွေးပါ။

သို့မဟုတ် သင့် ကျသင့်ငွေ တောင်းခံလွှာများအချို့ကို ပေးချေရန် သို့မဟုတ် စားသောက်ကုန်များကို ဝယ်ခြမ်းရန် အခက်အခဲကြုံနေရပါသလား။ သင့်လောင်းကစားနေမှုကို ထိန်းချုပ်ရန် ခက်သည်ထက်ခက်လာနေပါသလား။

ဤအခက်အခဲမျိုးအကြောင်းကို သိနားလည်သူတစ်ဦးဦးနှင့် ပြောဆိုဆွေးနွေးပါ။

ဤအခက်အခဲမျိုးအကြောင်းကို သိနားလည်သူတစ်ဦးဦးနှင့် ပြောဆိုဆွေးနွေးပါ။ ယဉ်ကျေးမှုပေါင်းစုံ နောက်ခံရှိသူများအား လောင်းကစားမှု၏ ဘေးအန္တရာယ်မှ ကာကွယ်တားဆီးပေးရေးဆိုင်ရာ ဝန်ဆောင်မှုများ အဖွဲ့အစည်း (Multicultural Gambling Harm Prevention Services) မှ ကျွန်ုပ်တို့သည် လောင်းကစားမှု၏ ဆိုးကျိုးများကို စီမံကိုင်တွယ်ရန် ကူညီပေးနိုင်ပြီး သင့်ငွေရေးကြေးရေးကိစ္စများနှင့် မိသားစုဆက်ဆံရေးကိစ္စများကိုလည်း ကူညီဖြေရှင်းပေးနိုင်ပါသည်။

အကယ်၍သင်သည် သင်နှင့် ရင်းနှီးသူတစ်ဦးဦးအတွက် စိုးရိမ်ပူပန်နေပါကလည်း ကျွန်ုပ်တို့က သင့်အား ကူညီပံ့ပိုးပေးနိုင်ပါသည်။

အကြံဉာဏ်နှင့် ကူညီပံ့ပိုးပေးမှုတို့ကို အခမဲ့၊ လျှို့ဝှက်စွာ ရရှိရန် ကျွန်ုပ်တို့၏ အရေးပေါ်ဖုန်း 1800 329 192 ကို ဆက်ပါ သို့မဟုတ် gamblingharmprevention@ssi.org.au လိပ်စာသို့ အီးမေးလ်ပို့ပါ။

Multicultural Gambling Harm Prevention
Multicultural Gambling Harm Prevention

SSI’s Multicultural Gambling Harm Prevention Services (MGHP) offer a variety of free services for individuals and families experiencing negative effects from gambling.

Information in your language

Man with eyes closed up close with dark background

تحدّث إلى شخص يفهم الوضع

هل تجد صعوبة في تتبّع مقدار الأموال التي تنفقها؟ أو في دفع بعض فواتيرك أو شراء البقالة؟ هل صعوبة التحكّم في لعبك للقمار آخذة بالازدياد؟

تحدث إلى شخص يفهم الوضع. في ’الخدمات متعددة الثقافات للوقاية من أضرار المقامرة‘ يمكننا المساعدة في إدارة التأثيرات السلبية للمقامرة والمساعدة في شؤونك المالية وعلاقاتك العائلية.

يمكنكم الاتصال على الرقم ١٨٠٠ ٣٢٩ ١٩٢ لمشورة مجانية وسرية أو راسلونا مباشرة عبر البريد الالكتروني gamblingharmprevention@ssi.org.au

Multicultural Gambling Harm Prevention
Multicultural Gambling Harm Prevention

SSI’s Multicultural Gambling Harm Prevention Services (MGHP) offer a variety of free services for individuals and families experiencing negative effects from gambling.

Information in your language

Get in touch

SSI operates the Multicultural Child and Family Program in parts of metropolitan Sydney as well as the Hunter region and Central Coast.

P: 1800 299 447
E: fostercare@ssi.org.au

Learn about:

Types of care

Fostering can fit into your stage of life. Whilst we are always on the lookout for those open to long-term foster care, now more than ever, there is a need for emergency, respite and short-term foster carers.

Can you offer support for a child, be it for a day, a weekend, a week, a month, or beyond?

Can I be a foster carer?

Anyone can apply to become a foster carer so long as they are:

  • Over 21 years of age
  • An Australian citizen or permanent resident or a New Zealand citizen living in Australia
  • In good physical and emotional health

You can be:

  • Single, married or in a de facto relationship (including same-sex couples)
  • In a rental property or in your own home
  • Working or not employed

The process of becoming a foster carer

1. Get in touch

Take our quiz or reach out.

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2. Chat

Meet with us for a friendly preliminary chat over the phone.

3. Training

Take part in our flexible training.

4. Paperwork

We will help you with paperwork and checks.

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5. Interviews

We meet at your home to talk about your journey.

6. Approval and placement

You’re ready to be a foster carer!

Smiling young girl of SSI's Multicultural Child and Family Program for foster care

Interested in becoming a foster carer?

We will support you every step of the way

As an SSI foster carer, you’re never alone on your path to making a difference in a child’s life. Our support is tailored to meet the unique needs of carers and children, empowering you with the resources and support required for a care placement to thrive.

Streamlined onboarding and training

We streamline the paperwork and onboarding process as much as possible and provide comprehensive training with online and flexible training options.

Ongoing support 

Our dedicated case workers keep in touch with regular phone calls and monthly check-ins. And, should unexpected crises arise, our 24-hour on-call phone support is just a call away.

Access to financial support 

Foster carers receive a carer allowance to help meet the cost of caring for a child.

In-language and culturally appropriate support 

We provide support in English and other languages. Our bilingual caseworkers offer personalised care and connect you to cultural support groups for your specific needs.

The carer community 

Joining the SSI foster care community means connecting with like-minded individuals who share your passion. Through our carer community events, you’ll be part of a support network that enriches your experience as a foster carer.

Access to respite care 

We’re dedicated to supporting our carers by offering the opportunity to take a well-deserved break through our respite care services.

Get in touch

SSI operates the Multicultural Child and Family Program in parts of metropolitan Sydney as well as the Hunter region and Central Coast.

P: 1800 299 447
E: fostercare@ssi.org.au

Understand your rights as an NDIS participant

We have created easy-to-understand resources in English, Khmer, Punjabi, Urdu and Vietnamese to enhance NDIS participants’ understanding of their rights and the quality of services they should expect from providers.

Find videos, brochures and more in your language

About The Rights Path Project

This project is designed to deliver robust choice and control focused outcomes for culturally and linguistically diverse (CALD) people with disability through an approach that draws on their own experiences. SSI has worked closely with NDIS participants and providers across NSW, Queensland and Victoria to consult, co-design, test and disseminate relevant and accessible in-language resources.

The purpose of this project is to:

Develop resources in English, Khmer, Punjabi, Urdu and Vietnamese.

Icon depicting a person reading with a lightbulb next to them

Strengthen NDIS participants’ understanding of their rights and the quality they should expect of NDIS service providers.

Improve participant knowledge of how to make a complaint when they are not satisfied with services they receive.

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Work with NDIS providers to assist in meeting their responsibilities under the NDIS Quality and Safeguarding Framework.

Icon with two hands fitting two pieces of a puzzle together

Encourage providers to connect, collaborate and form partnerships, share best practice, to strengthen their feedback and complaints pathways and promote participants rights by using the resources developed in this project.

Meet the participants

Rabia SSI The Rights Path Project Lived Experience Consultant.
Rabia

Participating in The Rights Path Project as a Lived Experience Consultant helped Rabia—a mum of two from a Pakistani background who speaks Urdu, Punjabi and English—discover her voice and recognise her role as an advocate within her community.

Anh's Story - The Rights Path Project
Anh

Participating in The Rights Path project as a lived experience consultant helped Anh gain a better understanding of her own rights and the steps to take when facing issues with NDIS services. Her experience will also empower others in the community who are experiencing similar challenges.

Participant reflections

Showing 1 of 6 program resources

*Pseudonym used

Provider Consultants

SSI would like to acknowledge the project contributions made by the following NDIS Providers as Provider Consultants of The Rights Path Project:

  • Amparo
  • Bakhtar Community Organisation
  • Carers QLD
  • Carers VIC
  • Empathy Community Services
  • Inclusion Melbourne
  • Fortify Health
  • Maple Community Services
  • Multicultural Disability Advocacy Association (MDAA)
  • National Premier Disability Services
  • ONCALL Group Australia
  • People with Disability Australia
  • SydWest Multicultural Services (previously Participate Australia)
  • Uniting (NSW, ACT)
Useful links

NDIS Commission

Click on the below link to go to the NDIS Commission complaint contact form:

Feedback

 

You can also make a complaint or share a compliment on the nTrustus digital complaints management system.

Learn more about The Rights Path Project:

How did we create these resources?

We’ve adopted a human-centred co-design process, where SSI facilitators and participants worked closely together to explore feedback mechanisms within the NDIS service and support system. Workshops were conducted in English, with interpreters provided for participants with limited English language proficiency, and focused on the lived experiences of participants.

The consultation process

SSI engaged 18 Lived Experience Consultants both through online and face-to-face consultation workshops across NSW, QLD, and VIC to meet and consult with people with lived experience of disability. These consultations aimed to review the experiences of NDIS participants, their family members, and carers from the Khmer, Punjabi, Urdu, and Vietnamese-speaking communities. The focus areas included:

  • Accessing the NDIS
  • Understanding your rights
  • Providing feedback to NDIS providers

SSI also collaborated with NDIS providers to gain insights into their experiences working with and managing feedback from CALD participants. This collaborative effort aims to ensure a comprehensive understanding of the needs of CALD participants, facilitating better service delivery and support.

The co-design process

SSI engaged 17 lived experience consultants in both online and face-to-face co-design workshops. These sessions focused on collaboratively designing culturally appropriate content by receiving input and guidance from people with lived experience.

This project was funded by the Australian Government through the Support for NDIS Providers Grants Program administered by the NDIS Quality and Safeguards Commission.

NDIS Commission logo

About YTS program

Starting a new life in a new country is a challenge. Young refugees and vulnerable refugees, humanitarian entrants, and migrants often need extra help and support to become and stay connected in their new community. The Federal Government’s Youth Transition Support scheme is intended to help.

SSI delivers YTS services within Logan and Ipswich, Queensland for newcomers up to 24 years old and living in the local area.

How we help

We connect with youth from diverse backgrounds and help them connect with the community.
Staff provide educational, employment and vocational support including career counselling.
We create connection through sports and recreational activities, such as sports tournaments.

Download YTS flyer

Youth Transitions Support (YTS) flyer
Youth Transitions Support (YTS) flyer

Get in touch

If you would like to know more information about the Youth Transitions Support program in Queensland, you can contact the team at:

E: acsl.settlementsupport@ssi.org.au

P: 07 3412 8222

About the SETS program

Refugees, asylum seekers and migrants who enter Australia without strong family and community support face major hurdles in adapting to their new lives. The Settlement Engagement and Transition Support (SETS) Queensland program aims to provide such newcomers with the skills they need to engage in society, to achieve emotional wellbeing and to gain economic independence.

Delivered by SSI and operating in the Logan, Brisbane, Moreton Bay South, Redlands, Lockyer Valley, Scenic Rim, and Ipswich regions of Southern Queensland.

How we help

We work with humanitarian entrants and family stream migrants with low English proficiency
Staff provide settlement services complementing the Humanitarian Settlement Program (HSP), including case work and help with employment and training
We also work with community groups, empowering them to help newcomers in the long term

The program provides:

Client support & referral services

We provide information, advice, referrals, and advocacy via one-on-one appointments to support families and individuals who have been in Australia for less than five years on humanitarian or family stream visas. Our services help clients understand, access, and navigate Australian systems, with outreach support available as needed.

Community education

We provide group information sessions, workshops, and outreach sessions on a range of topics, including employment, housing, driver literacy, citizenship test preparation, and healthy relationships to newly arrived refugees and migrants.

Community capacity building

We equip and empower individuals and groups from new and emerging communities to work towards collectively increasing the social and economic participation and personal well-being of community members to ensure that positive settlement outcomes are sustained in the long term.

Youth-centred support

We offer a range of youth activities, a safe space to meet and study and outreach initiatives for young people aged 15 to 24. Our youth-centred settlement workers provide dedicated support. We also facilitate Multicultural Youth Queensland (MyQ), a youth advocacy group.

Download the SETS flyer

Settlement, Engagement, and Transition Support (SETS)
Settlement, Engagement, and Transition Support (SETS)

Discover SETS Queensland: providing newcomers with the skills they need to engage in society, to achieve emotional wellbeing and to gain economic independence.

Get in touch

For more information on the Settlement Engagement and Transition Support (SETS) Queensland program, email acsl.settlementsupport@ssi.org.au or phone 07 3412 8222.

We are located at

SSI Gateway
91 Wembley Road, Logan Central, Queensland.

About Skilling Queenslanders for Work

For many unemployed and underemployed individuals, a lack of foundational skills, job readiness, and support significantly hinders their ability to attain sustainable and meaningful employment. Skilling Queenslanders for Work (SQW) is a suite of targeted skills and training programs that help Queensland jobseekers to enter and succeed in the workforce.

Funded by the Queensland Government, SSI delivers multiple SQW programs that equips participants with knowledge, skills, connections, and transitional support to unlock fulfilling career opportunities.

How we help

We equip you with the skills and training required to pursue your career aspirations and transition to further education, training, or employment.
Our tailored support addresses your unique barriers to employment, helping to build your confidence and job readiness.
We help you unlock local job opportunities with personalised assistance in your job search journey.

Our programs

Community Foundational Skills – Townsville and Logan

Community Work Skills offers tailored assistance to people who need to improve their reading, writing, maths, or computer skills to equip them with the knowledge and confidence necessary to take on further education, training or enhance employment opportunities.

With a customised training plan and guidance from an SSI mentor, program participants are supported to develop foundation skills that help them meet their full potential.

Ready for Work – Logan

Ready for Work helps equip Queensland jobseekers with the practical skills and support needed to get job-ready and successfully find employment.

Over the course of 6-8 weeks, the program focuses on job hunting and preparing for employment, including resume preparation, job interview skills, job search advice, and understanding employer expectations. Additionally, participants are provided the opportunity to network with local businesses and employers.

Community Work Skills – Logan and Townsville

Community Work Skills assists jobseekers to gain nationally recognised qualifications and skills.

Participants are supported to undertake qualifications and training up to Certificate III that will build their skills and maximise their local job opportunities. The program also provides customised case management, career advice, and job preparation.

Eligibility criteria

You may be eligible for Skilling Queenslanders for Work programs if you are a Queensland resident and are either:

  • Ineligible for Australian Government employment services or assistance,
  • Require additional support due to significant barriers to learning and employment, or
  • Have been receiving Australian Government services for more than six months and remain unemployed.

This Skilling Queenslanders for Work project is proudly funded by the Queensland Government. 

Get in touch

Logan office

Ready for Work, Community Foundation Skills and Community Work Skills

91 Wembley Road, Logan Central QLD 4114

 

Townsville office

Community Foundation Skills  and Community Work Skills

Level 1, Suite F9, 340 Ross River Road, Aitkenvale QLD 4814
sqw@ssi.org.au

 

Explore

Work and Stay SSI
Work+Stay

SSI’s Work+Stay program has a focus on right-fit employment and lifestyle solutions for newcomers considering relocation, and the right long-term workforce for employers in the regions.

Small business family created for disable dpeople
Diversi-Ready

SSI’s Diversi-Ready program provides training and supports to employers in the retail, hospitality and aged care industries to build their confidence and capability to recruit and retain people with disability in their workforces.

Achieving in Engineering
Workforce Australia Local Jobs

SSI provides employment facilitator services under the program to connect employers and training providers with job seekers.

Woman with a disability leading a team meeting
Inclusive Employment Australia – support for employers

Let us support your organisation to embrace workplace diversity, all the while achieving your diversity, social procurement, or ESG goals.

About SSI Employer Services

SSI is one of the leading service providers in the employment sector. Our state and federal funded programs are designed to work in partnership with employers to help find the right candidate to fulfil business needs.

Our team will help your organisation to plan and recruit for the future. With access to quality talent, and support to build a diverse workforce and inclusive culture, we will co-design a workforce development model together.

Our 3,000 plus candidates offer a diverse range of skills and qualifications across a wide range of cultural and linguistic backgrounds, abilities, and life stages, allowing employers to embrace workplace diversity whilst providing important community support.

How we help

We facilitate a thorough screening process which allows you to select and employ skilled talent. Our process includes telephone and resume screening, conducting first-round interviews and qualifying our participants to vacancy requirements.
Our services are free, with no referral fees.
By partnering with us, we can help your organisation diversify your customer base, access funding and increase your capacity to deliver.

“Service NSW & SSI have had a successful long-standing relationship in the engagement of refugees, as part of an employment program. Service NSW is forever grateful for the quick responses, the collaboration and the support of our co-management of refugees during the recruitment process. The integrity and open communication from the SSI team is highly regarded.”

Sarah Qassis – Traineeship & Internship Program Manager, Service NSW

“To date, we have recruited 43 candidates through SSI. In the process, the two organisations have come to know each other well. Our SSI partners regularly came to our site and learned our requirements and onboarding processes. They continue to support our staff with translation services, with the sourcing of external training, and by assisting our employees in their navigation of a range of Australian administrative processes. It’s a great partnership that we hope will endure for a long time.”

Joe Rasmussen – State Manager NSW, Soft Landing

Partner with us to connect with diverse talent

As a registered social enterprise, we work with corporate and nonprofit organisations to bring employers skilled individuals from CALD, refugee, and migrant backgrounds. Find out more by getting in touch with our team below:

Address: Level 2/45 – 47 Scott Street, Liverpool NSW 2170

P: 02 9600 3100 or 0481 484 111
E: employment@ssi.org.au