Program Update
The Home Care Workforce Support Program (HCWSP) ended on June 30, 2024.
The program was part of the Federal government’s overall aim to grow, upskill and support Australia’s home care workers to ensure senior Australians can access the care they need to remain independent at home.
SSI is proud of what the program achieved across New South Wales and the ACT. To learn more about the program please download our Program Summary and Learnings document below.
About Championing Action for Tech Safety (CATS)
Preventing Tech-based Abuse of Women
SSI has successfully tendered for funding through the Preventing Tech-based Abuse of Women Grants Program (funded by the eSafety Commissioner). This program contributes to the Federal Government’s National Plan to End Violence Against Women and Children 2022-32 (the National Plan).
SSI will work to address tech-safety and tech-based abuse in the context of Domestic and Family Violence (DFV) by increasing the understanding and knowledge of women from culturally and linguistically diverse (CALD) backgrounds on tech-based safety and abuse. SSI will also focus efforts on newer arrivals, and those who have arrived as refugees.
How this works
The project will work to:
- increase the understanding of tech-based abuse and tech safety among migrant and refugee women and their children who may also be a target for tech-based abuse in the context of DFV,
- Increase conversations among migrant and refugee women on tech-based abuse and tech safety,
- Increase practical knowledge on how to identify spyware, tracking apps and clearing cache information, and
- Increasing the digital literacy of women participating in co-design and community education workshops.
Get in touch
For more information about the project or to become involved, please contact us.
P: 0401 750 745
E: mandersson@ssi.org.au
Monday to Thursday 8.00 am – 4.30 pm
About SSI Education and Training
At SSI Education and Training, we offer qualifications ranging from Individual Support (Aged Care and Disability) to Community Services, and Foundation Skills and Workplace Skills. Our courses are designed in collaboration with employers to meet industry demands and are also delivered in a culturally responsive way to support our clients and communities.
We are dedicated to empowering individuals to achieve their career potential. Our programs are rooted in equality, empathy, and innovation, driven by a desire to create positive change in the communities we serve.
How we help
- Connected Human Services: A holistic approach tailored to your needs. Wraparound support services and/or referrals for overall success.
- Flexibility: Study at your own pace with our flexible learning options.
- Supportive training: Specialising in culturally and linguistically diverse communities.
Get in touch
SSI runs the Education and Training program in Logan, Queensland.
P: 07 3412 8222
About the Centre
The Centre promotes culturally appropriate, evidence-based and community informed responses to domestic, family and sexual violence in NSW, including in regional and rural areas.
We collaborate with specialist services and other support services to address the diverse needs of migrant and refugee women and children who are at risk of, or subjected to, domestic, family or sexual violence.
Our tailored and comprehensive approach encompasses collaborative case management and support, community engagement and awareness raising, sector capacity building, consultation and research, development of evidence and good practice, and advocacy to drive systemic change.
We work across four focus areas: prevention, early intervention, response, recovery and healing.
Culturally responsive practice
We understand the importance of ensuring that domestic, family and sexual violence solutions meet the needs of communities in all their diversity. Our work is grounded in cultural responsiveness and informed by evidence and community insights.
The Centre combines expertise in culturally responsive practice and forms of violence that are more likely to affect women, children and families from multicultural communities, such as migration-related abuse, multi-perpetrator violence, dowry abuse, forced marriage, and domestic servitude.
We work with victim survivors and communities to address these complex issues. We also collaborate with services to effectively work with migrant and refugee women, children and families, and ensure culturally responsive support.
What we do
Individuals
We provide specialist, culturally responsive support to migrant and refugee women and children who are at risk of, or experiencing, domestic, family and sexual violence. This includes:
- Support for the immediate safety of victim-survivors
- Collaborative, culturally responsive and holistic case management
- Support for socio-economic participation and community connection, and referrals to appropriate services.
Communities
We work with multicultural communities to support them with the knowledge and resources to effectively recognise, respond to, and prevent domestic, family and sexual violence. This includes:
- Community engagement and education on the drivers of domestic, family and sexual violence and available support services
- Empowering communities as social responders
- Supporting communities to lead positive change in attitudes towards gender equality and healthy relationships.
Sector and service delivery
- Expert advice and capacity building on cultural responsiveness in the context of family, domestic and sexual violence
- Collaborative case management, particularly for complex cases
- Promoting cross-sector collaboration and developing evidence to enhance policy and practice responses.
Cross-sector engagement
The Centre promotes specialist and culturally responsive support to address the diverse needs and experiences of migrant and refugee women and their children at risk of, or subjected to, domestic, family or sexual violence.
We recognise the critical role that support services play in ensuring migrant and refugee women and their children’s safety and promoting family safety in multicultural communities.
We collaborate with services across women’s safety, multicultural and settlement sectors to ensure that effective, safe and culturally responsive services are available to those who need them.
Information brochure
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What we do
The Centre collaborates with services to strengthen culturally responsive domestic, family and sexual violence case management and support when working with women, children and families from multicultural communities.
We provide cultural responsiveness and inclusive practice expertise and support, as well as advice on cultural, community and migration-related considerations.
We accept referrals to ensure migrant and refugee women and children receive the specialist domestic, family and sexual violence support they need.
The Centre contributes to developing evidence on safety considerations impacting women, children and families from multicultural communities. We consult with communities and engage in research collaborations to inform the design and delivery of services, develop policy advice, and improve responses to domestic, family and sexual violence in multicultural communities.
How we can support
- Consultation on complex cases and cultural considerations, and collaborative case management
- Referral pathways for specialist support
- Capacity building and collaborative initiatives to support culturally responsive practice
- Development of good practice models for enhanced service delivery
- Community engagement and awareness raising on the drivers of domestic, family and sexual violence and available support services
- Provision of population data and insights into emerging trends in communities.
Collaborate with us
Partner with us to promote safety for migrant and refugee women and children. Whether you seek expert advice on complex cases, wish to collaborate on research, or explore potential partnerships, contact us at safetycentre@ssi.org.au or 02 8111 7077.
To make a referral to the Centre, please complete the form
Are you a migrant or refugee woman at risk of, or experiencing, domestic, family or sexual violence?
Read this in your language.
Click ‘download other version’ to print in-language resource.
Note for service providers: Please consider your clients’ safety when providing them with printed copies.
If you are in immediate danger, please call 000
If you need an interpreter, you can request one in your language when speaking to the emergency operator. If you need police to attend your home immediately, have your address in English ready to inform them where you are.
If you are experiencing violence, please contact us by calling 02 8111 7077 to speak to the Centre’s team. You can request an interpreter.
We are open Monday to Friday, 9:00 am – 5:00 pm.
If you are calling outside these opening hours, please leave a message and provide your contact information, and we will call you back. Please tell us when it is safe to call you back.
What is domestic, family and sexual violence?
Domestic, family or sexual violence includes a wide range of abusive behaviours or threats, both violent and non-violent, that occur within intimate (partner or spouse) or other family relationships, including:
- Other family or household members
- Carer relationships
- Cultural and kinship relationships
- Foster care relationships
- Blood relatives who do not live together.
Examples of domestic, family or sexual violence
- Emotional abuse
- Physical abuse
- Sexual abuse
- Verbal abuse
- Financial abuse
- Technology facilitated abuse
- Psychological abuse
- Controlling behaviours.
Examples of abusive behaviour by a partner or family members
- You are being called names or being spoken to in a cruel or offensive way
- You are physically harmed or hurt
- You are threatened that your visa will be cancelled, and you will be sent back home
- You are not allowed to have your own money
- Your phone is checked or you are stopped from talking to friends and family
- You are threatened that your children will be taken away from you or will be hurt
- You are forced to do sexual things you do not want to do
- You are not allowed to practice your religion or culture.
We can help you and your children
The team can help you and your children. We respond with dignity, listen with empathy and offer safe, effective and confidential support in your language.
When you contact the Centre, you will speak to someone who understands you and can provide the assistance you need. We will provide you with information, advice and referrals to services best suited to you.
We will always prioritise your and your children’s safety and well-being.
Get help
Take the important step of reaching out to the Centre for immediate support. This brings you closer to a safer and healthier future for you and your children.
Contact us on 02 8111 7077.
Explore
Helps participants on humanitarian visas to develop career paths & helps them gain sustainable & skilled employment.
Supports people living with disability, injury or health conditions to participate more fully in the workforce.
Supports small business creation and expansion for people from a refugee or migrant background, people with disability, Aboriginal and Torres Strait Islander people and others.
Helps participants transition from full time caring responsibilities to employment.
Provides targeted support to women from CALD backgrounds to help them overcome individual barriers and re-enter the workforce.
Equips Queensland jobseekers with the essential skills, training, networks, and opportunities needed for workforce success and meaningful career advancement.
Get in touch
Address: Level 2/45 – 47 Scott Street, Liverpool NSW 2170
Phone: 02 9600 3100
Email: employment@ssi.org.au
Thank You For Your Submission
Thank you for your interest in the program. Our team will be in contact with you shortly.
Thank You For Your Submission
Thank you for your interest in the program. Our team will be in contact with you shortly.
Every foster carer is a unique chapter in a child’s story
Thank you for your interest in SSI Foster Care!
Taking the time to learn more about foster care is a great next step in finding out if fostering is right for you. A member of our team will be in touch shortly. In the meantime, you might be interested in:
We’re looking forward to being in touch with you soon.