SSI News Blog

With NDIS now providing participants with more choice and control when they purchase the supports and equipment they need to achieve their goals and to live a better life, businesses providing disability services or interested in learning how to provide services for people with disabilities should be alert to the new opportunities this presents.

business desk image

According to Javier Paul Ortiz, Settlement Services International’s (SSI) Community Engagement Coordinator for Disability Inclusion, those businesses should also note that one in five people in Australia identifies as having a disability and it is estimated that every customer with a disability brings to businesses an extra two customers or consumers.

SSI and Western Sydney Business Centre  will deliver three free workshops in Bankstown to support businesses wishing to capitalise on this opportunity.

Businesses wanting to provide services under the NDIS or are interested in engaging more clients with disabilities will benefit from connecting to a broader client base, promoting their businesses in their community and enhancing their reputation.

Workshop 1, February 20, 2019

Write your own policies and procedures. This workshop will teach you to write policies and procedures to underpin a successful inclusive business model, in line with requirements for NDIS registration, in order to cater for all customers regardless of ability. More information here pdfWrite your own policies and procedures1.77 MB and registration details here.

Workshop 2, February 27, 2019

Costs and future proofing. This workshop looks at understanding the costs of diversifying revenue streams in order to create a sustainable NDIS business model. Costs of goods and services and measuring the time required to make your business successful so it can be best placed to capitalise from the NDIS and broader market. More information here pdfCosts and future proofing2.66 MB and registration details here.

Workshop 3, March 6, 2019

Customer Connect. In this marketing-focused workshop you will be shown strategies to successfully research the target market, overview channels, find product to market fit, and understand customer experience. More information here pdfNDIS customer connect1.23 MB and registration details here.

All workshop attendees will receive two free one-on-one consultation sessions with a Business Connect advisor and ongoing support from SSI’s Community Engagement Coordinator. While the workshops are free, you will be required to complete a Business Contact Information form to participate.

Location: 2/462 Chapel Road, Bankstown, NSW 2200

Time: 5:30 pm to 7:30 pm

Please ensure to register for the respective workshops.

Afternoon tea will be provided.

For any questions or adjustment requirements, please contact Javier Ortiz on This email address is being protected from spambots. You need JavaScript enabled to view it. or 0401097 803.

Success stories

Arash Bordbar has a global ambition for helping young refugees

Arash Bordbar, 22, is in front of a garden.Arash Bordbar, who came to Australia as a refugee, is taking his passion to help others to an international level in a bid to shed light on the issues affecting young refugees and people seeking asylum.

Read more ...