SSI selected to deliver new Inclusive Employment Australia program

Leading refugee resettlement and multicultural services provider SSI will deliver the Inclusive Employment Australia (IEA) program in areas of NSW, Queensland and Victoria after being awarded a multi-year contract by the Federal Department of Social Services (DSS). 

SSI CEO Violet Roumeliotis said as a refugee and migrant services provider with 25 years’ experience, the organisation is well placed to provide specialist IEA services given our rich history in working with refugees across multiple service streams. 

SSI will provide tailored employment services from November 2025 for at least five years under the IEA program, which aims to improve workforce participation and social inclusion for people with disability, Ms Roumeliotis said.

“The program will support individuals with disability, injury or health conditions to prepare for, secure and sustain meaningful employment, while also helping employers adopt inclusive recruitment and workplace practices,” she said.

“As a refugee and migrant services provider, SSI brings a unique and culturally responsive approach to employment services. We understand the complex barriers faced by priority groups and we are proud to be leading this national effort to create fairer, more accessible pathways to employment.” 

Ms Roumeliotis said the contract built on SSI’s experience delivering the Disability Employment Services (DES) program since 2018 and reinforces its leadership in driving social and economic inclusion. 

The IEA program sets a new benchmark for inclusive employment services in Australia, with a strong emphasis on participant rights and service quality. SSI will deliver services through a network of Employment Service Areas (ESAs), including key regions such as Canterbury / Bankstown and Fairfield in NSW, Logan and South Brisbane in Queensland, and Bayside and Westgate in Victoria.