Employment is integral in the settlement journey for newly arrived refugees, migrants and asylum seekers and for other vulnerable people in our community. It provides a valuable pathway to achieving independence.

Two young men and two young women sitting on a bench.

We present employment information during orientation that all refugees participate in on arrival. New arrivals are also encouraged to find volunteer opportunities to help them gain local experience, practise English skills, and meet people in the community and expand their networks and contacts.

As a FIVE STAR* jobactive provider and through existing relationships and partnerships with employers and job-ready programs, social enterprises and workshops, SSI supports job seekers to acquire new skills and to find and maintain a job.

At any given time, SSI provides employment support for about 5,000 people of refugee background and those seeking asylum through our humanitarian services, as well as helping another 200 long-term unemployed people who participate in the Federal Government-funded jobactive service.

SSI Employer Services

SSI also works closely with employers to source the right person to meet employers’ business needs. This includes screening resumes, developing interview skills, undertaking pre-employment suitability checks and providing post-employment support.

Our services are free with no referral fees. We are a one-stop-shop with a pipeline of 3,000 employees actively seeking work, and four business development managers actively matching employers with suitable candidates.

We support job seekers who have a diverse range of skills and qualifications, and cultural and linguistic backgrounds, giving employers the opportunity to add diversity to their workplace.

To find out how SSI can help you grow, contact our Business Development Managers on 02 8713 9200.


"Service NSW & SSI have had a successful long-standing relationship in the engagement of refugees, as part of an employment program. Service NSW are forever grateful for the quick responses, the collaboration and support of our co-management of refugees during the recruitment process. The integrity and open communication from the SSI team is highly regarded."
Sarah Qassis - Traineeship & Internship Program Manager, Service NSW

"To date, we have recruited 43 candidates through SSI. In the process, the two organisations have come to know each other well. Our SSI partners regularly came to our site and have learned our requirements and onboarding processes. They continue to support our staff with translation services, with the sourcing of external training, and by assisting our employees in their navigation of a range of Australian administrative processes. It’s a great partnership that we hope will endure for a long time."
Joe Rasmussen – State Manager NSW, Soft Landing


As a member of CoAct**, SSI delivers the Australian Government’s jobactive** service to job seekers living within the Sydney East Metro region.

SSI works with employers to promote workforce participation and ensure they are receiving job seekers who meet their business needs, through candidate screening, wage subsidies and work preparation training and equipment.

Critical to SSI’s success in delivering jobactive is the range of social enterprises that have been developed to provide job seekers with hands-on work experience as well as the broader life skills that help job seekers to find and keep a job.

Refugee Employment Support Program

The Refugee Employment Support Program (RESP) is a four-year initiative by the NSW Government that addresses the challenges that are experienced by refugees and people seeking asylum in finding suitable and skilled employment opportunities.

RESP: more information

Disability Employment Services

SSI is a provider of Disability Employment Services (DES), the Australian Government’s employment service that helps people with a disability, injury or health condition to find work and keep a job.

DES: more information

Local Jobs Program

The Local Jobs Program is a Federal Government-funded initiative that is a first of its kind, designed in response to the impact COVID-19 has had on the economy. The program focuses on reskilling, upskilling and employment pathways to assist people to move back into jobs as the economy recovers.

Local Jobs Program: more information


ParentsNext is an Australian Government initiative to help parents prepare for employment by the time their youngest child reaches school age.
Together with Metro Assist, SSI delivers ParentsNext in the Bankstown local government area.

ParentsNext: more information 

Contact us

For more information about SSI recruitment services, social enterprises or jobactive please contact:

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t: (02) 9784 2400

Jobactive, DES, Local Jobs Program and ParentsNext are funded by the Australian Government Department of Employment. RESP and Opportunity Pathways are funded by the the NSW Government.

*SSI’s jobactive service was awarded an overall and individual Stream Five Star Rating in August 2016 from the Department of Employment. The Star Ratings assess the performance of jobactive employment providers against the key performance indicators of efficiency and effectiveness in placing job seekers into sustainable work.

A five Star Rating means that SSI is performing 30%, or more, better than the national average of jobactive providers - a real confidence boost for the job seekers and employers that SSI is working with.

**SSI is a member of CoAct: a national network of locally embedded community service providers working together to create social and economic opportunities for Australia’s disadvantaged.


SSI has joined the Western Sydney Business Connection as a Silver Member. Together we look forward to achieving great outcomes through our employment services.

WSBC Member Logo


SSI is now a corporate partner with Canterbury Bankstown Chamber of Commerce for our Local Jobs Program.