Finding a job is a crucial step in the journey toward social and economic independence, however sustainable, meaningful employment can be out of reach for many jobseekers without the proper support.

Our team provides individually tailored employment support that overcomes the barriers faced by jobseekers and generates real outcomes for refugees, people seeking asylum, long-term unemployed job seekers, people with disability, and parents of young children.

SSI also supports job seekers to build a meaningful career in at-home aged care by connecting them to suitable training and work opportunities in NSW and the ACT.

Two young men and two young women sitting on a bench.

SSI Employer Services

We work closely with employers to source the right person to meet your business needs. This includes screening resumes, developing interview skills, undertaking pre-employment suitability checks, and providing post-employment support.

We work with you to co-design a workforce development model to ensure:

  • collaboration on role design; ensuring roles are accessible, there are opportunities for career progression and training, and that future workforce planning has been considered
  • candidates are satisfied with their jobs
  • work-life balance expectations are met
  • candidate skill sets are optimised
  • appropriate support is made available
  • an optimal induction program is designed.

Our services are free with no referral fees. We are a one-stop shop with a pipeline of 3,000 employees actively seeking work, and our Employer Solutions team actively matches employers with suitable candidates.

We support job seekers who have a diverse range of skills and qualifications, and cultural and linguistic backgrounds, giving employers the opportunity to add diversity to their workplace.

To find out how SSI can help you grow, contact our Employment Solutions team via email on This email address is being protected from spambots. You need JavaScript enabled to view it. 


"Service NSW & SSI have had a successful long-standing relationship in the engagement of refugees, as part of an employment program. Service NSW is forever grateful for the quick responses, the collaboration and the support of our co-management of refugees during the recruitment process. The integrity and open communication from the SSI team is highly regarded."
Sarah Qassis - Traineeship & Internship Program Manager, Service NSW

"To date, we have recruited 43 candidates through SSI. In the process, the two organisations have come to know each other well. Our SSI partners regularly came to our site and learned our requirements and onboarding processes. They continue to support our staff with translation services, with the sourcing of external training, and by assisting our employees in their navigation of a range of Australian administrative processes. It’s a great partnership that we hope will endure for a long time."
Joe Rasmussen – State Manager NSW, Soft Landing

Refugee Employment Support Program

The Refugee Employment Support Program (RESP) is an initiative by the NSW Government that addresses the challenges that are experienced by refugees in finding suitable and skilled employment opportunities.

RESP: more information

Disability Employment Services

SSI is a provider of Disability Employment Services (DES), the Australian Government’s employment service that helps people with a disability, injury, or health condition to find work and keep a job.

DES: more information

Local Jobs Program

The Local Jobs Program is a Federal Government-funded initiative that is a first of its kind, designed in response to the impact COVID-19 has had on the economy. The program focuses on reskilling, upskilling and employment pathways to assist people to move back into jobs as the economy recovers.

Local Jobs Program: more information


ParentsNext is an Australian Government initiative to help parents prepare for employment by the time their youngest child reaches school age. Together with Metro Assist, SSI delivers ParentsNext in the Bankstown local government area.

ParentsNext: more information

Jobs Victoria

SSI is a Jobs Victoria partner, delivering tailored employment-related assistance to people from culturally and linguistically diverse (CALD) backgrounds in Western and Southern Melbourne. Staff help people looking for work to access the support, information and advice they need to find a job that’s right for them.

Jobs Victoria: more information


Diversi-Ready provides training and supports to employers in the retail, hospitality and aged care industries to build their confidence and capability to recruit and retain people with disability.

Diversi-Ready: more information

Connecting Women to Trades

Connecting Women to Trades is a program that empowers women to enter male-dominated trade industries by building their confidence, skills, and support networks and connecting them with training and employment opportunities.

Connecting Women to Trades: more information

Asylum Seeker Employment Skills Support (ASESS)

Diversi-Ready provides training and supports to employers in the retail, hospitality and aged care industries to build their confidence and capability to recruit and retain people with disability.

Asylum Seeker Employment Skills Support (ASESS) helps make it easier for people seeking asylum to join the workforce by offering English classes, driving lessons, computer literacy courses and even certificates in business.

ASESS: more information

Home Care Workforce Support Program

The Home Care Workforce Support Program is a Federal Government-funded initiative that assists job seekers in NSW and ACT to embark on a meaningful career caring for older Australians in their homes. If you have a passion for caring for others and making a difference in the community, please register your interest by clicking on the button below.

Home Care Workforce Support Program: more information

Ignite Small Business Start-ups

The Ignite® Small Business Start-ups Program is an SSI initiative, developed to facilitate small business creation for a diverse range of people, with a focus on those from vulnerable communities, such as people from refugee and migrant backgrounds, who want to start their own businesses or expand an existing one. IgniteAbility®, Ignite’s sister program, facilitates business creation for people with disabilities.

Ignite: more information

Contact us

For more information about SSI employment services please email This email address is being protected from spambots. You need JavaScript enabled to view it. 

The Local Jobs Program and ParentsNext are funded by the Australian Government Department of Employment.

DES is funded by the Department of Social Services.

RESP is funded by the NSW Government.

SSI is a member of:

WSBC Member Logo
Proud Member Parramatta Chamber
Canterbury Bankstown Chamber of Commerce