Employment is integral in the settlement journey for newly arrived refugees, migrants and asylum seekers and for other vulnerable people in our community. It provides a valuable pathway to achieving independence.
We present employment information during orientation that all refugees participate in on arrival. New arrivals are also encouraged to find volunteer opportunities to help them gain local experience, practise English skills, and meet people in the community and expand their networks and contacts.
As a FIVE STAR* jobactive provider and through existing relationships and partnerships with employers and job-ready programs, social enterprises and workshops, SSI supports job seekers to acquire new skills and to find and maintain a job.
At any given time, SSI provides employment support for about 5,000 people of refugee background and those seeking asylum through our humanitarian services, as well as helping another 200 long-term unemployed people who participate in the Federal Government-funded jobactive service.
SSI Employer Services
SSI also works closely with employers to source the right person to meet employers’ business needs. This includes screening resumes, developing interview skills, undertaking pre-employment suitability checks and providing post-employment support.
Our services are free with no referral fees. We are a one-stop-shop with a pipeline of 3,000 employees actively seeking work, and four business development managers actively matching employers with suitable candidates.
We support job seekers who have a diverse range of skills and qualifications, and cultural and linguistic backgrounds, giving employers the opportunity to add diversity to their workplace.
To find out how SSI can help you grow, contact our Business Development Managers on 02 8713 9200.
"Service NSW & SSI have had a successful long-standing relationship in the engagement of refugees, as part of an employment program. Service NSW are forever grateful for the quick responses, the collaboration and support of our co-management of refugees during the recruitment process. The integrity and open communication from the SSI team is highly regarded."
Sarah Qassis - Traineeship & Internship Program Manager, Service NSW
"To date, we have recruited 43 candidates through SSI. In the process, the two organisations have come to know each other well. Our SSI partners regularly came to our site and have learned our requirements and onboarding processes. They continue to support our staff with translation services, with the sourcing of external training, and by assisting our employees in their navigation of a range of Australian administrative processes. It’s a great partnership that we hope will endure for a long time."
Joe Rasmussen – State Manager NSW, Soft Landing
As a member of CoAct**, SSI delivers the Australian Government’s jobactive** service to job seekers living within the Sydney East Metro region.
SSI works with employers to promote workforce participation and ensure they are receiving job seekers who meet their business needs, through candidate screening, wage subsidies and work preparation training and equipment.
Critical to SSI’s success in delivering jobactive is the range of social enterprises that have been developed to provide job seekers with hands-on work experience as well as the broader life skills that help job seekers to find and keep a job.
Refugee Employment Support Program
The Refugee Employment Support Program (RESP) is a four-year initiative by the NSW Government that addresses the challenges that are experienced by refugees and people seeking asylum in finding suitable and skilled employment opportunities.
Disability Employment Services
SSI is a provider of Disability Employment Services (DES), the Australian Government’s employment service that helps people with a disability, injury or health condition to find work and keep a job.
Local Jobs Program
The Local Jobs Program is a Federal Government-funded initiative that is a first of its kind, designed in response to the impact COVID-19 has had on the economy. The program focuses on reskilling, upskilling and employment pathways to assist people to move back into jobs as the economy recovers.
The Opportunity Pathways program connects those living in or approved for social housing, to education, training and employment opportunities tailored to their needs, aspirations and capabilities.
ParentsNext is an Australian Government initiative to help parents prepare for employment by the time their youngest child reaches school age.
Together with Metro Assist, SSI delivers ParentsNext in the Bankstown local government area.
The Staples Bag
The Staples Bag is a retail store from where pantry items are sold at discounted prices to help address the growing issue of people living below the poverty line. The Staples Bag also operates pop up stores at retirement villages, social housing estates and University districts throughout Greater Sydney. Job seekers gain work experience and skills in warehousing, packing, marketing and retail.
Humble Creatives is a handmade scented candles enterprise, where each candle is mixed and hand-poured using 100% Australian soy wax, cotton-core wicks and fine fragrance oils. Calico draw string bags in which the candles are sold are also sewn and screen printed onsite by job seekers. Humble Creatives gives participants skills to work in a commercial production and the retail environment.
For more information about SSI recruitment services, social enterprises or jobactive please contact:
Jobactive, DES, Local Jobs Program and ParentsNext are funded by the Australian Government Department of Employment. RESP and Opportunity Pathways are funded by the the NSW Government.
*SSI’s jobactive service was awarded an overall and individual Stream Five Star Rating in August 2016 from the Department of Employment. The Star Ratings assess the performance of jobactive employment providers against the key performance indicators of efficiency and effectiveness in placing job seekers into sustainable work.
A five Star Rating means that SSI is performing 30%, or more, better than the national average of jobactive providers - a real confidence boost for the job seekers and employers that SSI is working with.
**SSI is a member of CoAct: a national network of locally embedded community service providers working together to create social and economic opportunities for Australia’s disadvantaged.