Start your own peer-to-peer support group

Peer-to-peer support groups are a powerful way to connect people with disability to information that can greatly improve their lives. They also play an important role in bringing the disability community together to advocate for themselves and others.

The best part about these groups? Anyone can start one. With the right tools and resources, you can create a safe space for people with lived experience of disability to connect with each other, access advice, learn skills and become more independent.

Read on to find out how to form a peer-to-peer support group in your community and what free resources and training SSI now offers for community organisations to upskill and run their own groups.

For more information on the Multicultural Peer Network, email This email address is being protected from spambots. You need JavaScript enabled to view it..

What success looks like: Multicultural Peer Network

In 2020, SSI created a successful model for running disability support groups in multicultural communities across NSW called the Multicultural Peer Network (MPN).

The MPN was a collection of impactful, peer-led support groups which promoted independence among people with lived experience of disability from multicultural communities, as well their carers and families.

The program was funded through the Department of Social Services (DSS).

During the MPN program, SSI found tailoring disability support groups to different cultures, languages and interests had a vastly positive impact on people with disability in these spaces.

Watch the project wrap video to learn more and hear from the facilitators.

Our results


community leaders

recruited and trained as peer group facilitators


program participants

supported across over 97 networks in 14 languages


of participants

and 87% of family members and carers reported an increase in confidence

With a focus in guiding participants on advocacy and helping them gain new skills, 84% of participants agreed they were more knowledgeable about their rights and 85% felt they had new skills to help them achieve their goals.

With the resources from the MPN program now publicly available, community leaders and organisations can be empowered to start their own peer groups.

How to start your own peer support group

What is a peer-to-peer support group?

Peer-to-peer support groups are an engaging way to help like-minded people with disability build their support networks.

The purpose of these groups is to bring the disability community together to talk about their challenges and goals. The groups meet on a regular basis to discuss chosen topics and skills, like finding employment or using NDIS services.

Each group is tailored to the needs of the people attending. They can be delivered in person or virtually, in varying languages or focus on a specific type of disability.

What is a facilitator?

Peer-to-peer support groups are usually run by a facilitator who helps guide the conversation and keep it flowing.

The facilitator also plays an important role in making sure the support group remains a safe space for everyone to share their thoughts.

There are no set rules for running a support group, but our facilitator guides provide useful information to help you get started.

What free resources are available for community organisations to learn about facilitation?

SSI offers its comprehensive facilitator training guidebooks for any organisation to use to train staff, members, or volunteers to run their own peer groups.

Guide Book 1 gives you the knowledge needed to set up a peer support group and develop the skills to take on a facilitator’s role.

Once you have set up a group, you can use Guide Book 2 as a template for running the conversations around important topics.

Guide Book 2 covers four suggested conversation areas with questions advice and examples to help the group learn more about each area. The topics include themes like ‘how to build a circle of support’ or ‘how to build your skills towards employment’ – all aimed at building capacity of the individual and group.

In this video, hear from the MPN Program coordinator Susie who gives an overview of the two facilitator guides and how best to use them in discussion groups.

Free resources and facilitator guides

Facilitator training

SSI offers free facilitator training for community organisations and individuals interested in starting their own community peer groups deepening their facilitator skills.

To learn more about the resources on this webpage, facilitator training or other ways SSI supports community organisations, email This email address is being protected from spambots. You need JavaScript enabled to view it..

Facilitator guides

These facilitator guides are designed for community organisations to use as a handbook for workshop facilitation and to gain valuable skills in facilitating group discussion.

Book 1: How to establish a group, basic facilitation skills, communication techniques, self-care and support systems.

Book 2: How to help people learn about self-advocacy, circles of support, volunteering, and employment.

SSI disability support services

For more information about SSI’s disability support services in NSW, please visit our Local Area Coordination services page or email This email address is being protected from spambots. You need JavaScript enabled to view it..