Thank you for your interest in a career with Settlement Services International (SSI). SSI has a workplace culture where employees are supported to reach their potential, and we offer our staff many benefits, which you can learn more about below.

SSI adheres to the principles and practices of equal employment opportunity and workplace health and safety. We value diversity and inclusion and aspire to provide meaningful and challenging opportunities for all our people.

If you would like to consider a career with SSI, please refer to the positions available on our Career Opportunities page or at and submit an application to the email address indicated in the advertisement.

About SSI

Employee benefits and requirements

Flexible work hours and Rostered Day Off

flexibility for lifestyleFlexible Working Arrangements including a Fortnightly Rostered Day Off. At SSI we reward full-time staff with a nine- day working fortnight. That means you work a four day week every second week. SSI also offers employees flexible working hours, including variable start and finish times to suit your personal commitments. 

Several of our organisation’s offices also have rooms provided for prayer, quiet time and breastfeeding.

PBI salary packaging

moneyAs SSI is a not-for-profit organisation, our employees are eligible to receive a number of tax-free benefits through salary packaging arrangements that can increase your net take-home pay.

Salary packaging is an entitlement granted by the Federal Government to workers in Public Benevolent Institutions, allowing you to take part of your income as a tax-free benefit and get more money in your take home pay.

SSI employees can also access discounts on items such as dining out, holiday accommodation and car packaging.

Career development

career development helping handAt SSI we are committed to your personal and professional growth. We have a wide range of in-house programs and training available to staff. We encourage growth through continuous on-the-job development.


apple for wellbeingSSI proactively supports the health and wellbeing of its staff. We are cultivating a mindful workplace which values respect, work-life balance, focusing on what is important and active listening.

The SSI Be Well program is our unique wellness program. This strengths-based program offers an extensive range of professional development training, which spans stress management, communications skills, personal productivity and healthy lifestyle choices. The science of mindfulness is at the heart of the program.

Employee Assistance Program

Employee assistance programSSI offers a free confidential, impartial and professional counselling and coaching service that can assist employees to overcome work and/or personal issues that may be impacting wellbeing, morale and productivity.


SSI Code of Conduct

code of conductPeople working with SSI — whether paid or as volunteers — are expected to act in a manner consistent with SSI values and carry out their responsibilities professionally and ethically. These expectations are set out in our Code of Conduct.

The Code of Conduct has been developed in accordance with SSI values and sets out how SSI expects all Board directors, employees, volunteers and people representing the organisation, to behave in the workplace and with external stakeholders — such as clients, government agencies, service partners and suppliers. All people in these roles need to know the responsibilities and obligations relating to their work and to comply.

Everyone is responsible for understanding and adhering to the Code of Conduct. A copy will be made available to employees.

How to apply

applying for work At SSI we offer a range of career opportunities to suit people of varying skill levels and experience.

SSI is committed to developing a diverse workforce and applying the principles of equity, fairness and transparency to all recruitment, selection and appointment processes. As an Equal Opportunity organisation we encourage people of all backgrounds to apply for vacancies listed on the SSI employment page.

When applying for a position at SSI, please submit your resume and cover letter ensuring you have addressed the selection criteria. Successful candidates will be contacted directly by the Recruitment Team to proceed to the next stage.

Check our Career Opportunities page

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Success stories

Refugee turned citizen feels privileged to have a say

Paz RomanAt 17, Paz Roman was nominated as Young Australian of the Year, mostly for her volunteer work. Ironically, she wasn’t an Australian. She came here from Chile as a refugee with her family when she was just a baby, and despite living in Australia since then, she struggled with the idea of becoming a citizen.  

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Vision and values

SSI’s vision is to achieve a society that values the diversity of its people and actively provides support to ensure meaningful social and economic participation and to assist individuals and families to reach their potential.

Social Justice

Equity and access to all


Respecting diversity and being non-discriminatory


Caring, empathy and respect for the dignity of others


Co-operation and mutual respect


Dynamic, flexible and responsive service


Professional practices and accountability


Commitment to partnerships and excellence