Our offices will be closed from 22 December and will re-open on 5 January at 9.00am (8.30am for QLD).  If you are an SSI client and need urgent attention, please call your case manager. For all other enquiries, visit our contact page, phone your nearest office location and leave a voicemail including your name, number, and a brief message. Thank you and wishing you a happy holiday.

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Community Education Program

Life skills for refugees and humanitarian entrants

Courses and workshops helping newcomers learn Australian systems, jobs, and daily life.
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Community Support Program

Community-based humanitarian pathways

Helps humanitarian visa applicants access supporters, services, employers and resettlement pathways.
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Emergency Relief

Emergency financial support

Offers urgent help with food, bills and essentials during financial hardship.
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Humanitarian Settlement Program (HSP)

Settlement support for refugees

Provides practical help for refugees to settle and start independent lives.
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Multicultural Access Program

Health support for Ipswich newcomers

Helps migrants and refugees in Ipswich find the right health care.
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Regional Settlement

Support for newcomers to settle in regional Australia

Helps newcomers settle, find work and integrate into regional communities.
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Settlement Engagement and Transition Support (SETS)

Settlement help for recent migrants

Assists refugees and migrants to navigate life, work, and community participation.
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Status Resolution Support Services (SRSS)

Assistance for people seeking asylum

Essential assistance and support for eligible asylum seekers during visa process.
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Youth Collective

Multicultural youth leadership

Bringing multicultural youth together to share ideas and shape better services.
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Youth Transitions Support Program (YTS)

Activities, and support for young newcomers

Help for young refugees and migrants with education, jobs, and community connections.
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Our settlement services support the following outcomes

Economic participation
Economic participation
Learning & growth
Learning & growth
Health & wellbeing
Health & wellbeing