Local Area Coordination
Settlement Services International (SSI) is partnered with the National Disability Insurance Agency (NDIA) to deliver Local Area Coordination Services in NSW.
As a Local Area Coordinator (LAC), SSI supports people aged 7 and over to access the National Disability Insurance Scheme (NDIS) and other mainstream services in the community.
Delivering the NDIS in your community
Call 1800 960 975 between 10am - 4pm, Monday - Friday or email firstname.lastname@example.org for assistance.
Areas we cover
Please note: SSI LAC offices are currently closed and will open to the
public in the near future.
SSI delivers Local Area Coordinator services to residents in the following areas in NSW:
Level 2, 158 Liverpool Road Ashfield, NSW 2131
South Western Sydney:
Level 2, 462 Chapel Road Bankstown, NSW 2200
Level 1, Suite 1, 45-47 Scott StreetLiverpool, NSW 2170
Unit 5, 44-48 Bowral Street Bowral, NSW 2576
SSI LACs are here to help you:
Providing support, empowering communities
Whether or not you're eligible to receive NDIS support, SSI LAC providers can help build the skills and knowledge of participants, families and carers to connect with mainstream services and community support networks.
Through our helpful resources, guides and workshops, we work alongside community networks and services to resource, inform and build the capacity of local businesses and organisations to be more responsive to the needs of people with disability.
Who we are
SSI is a community organisation and social business that supports newcomers and other Australians to achieve their full potential. We work with all people who have experienced vulnerability, including refugees, people seeking asylum and culturally and linguistically diverse (CALD) communities, to build capacity and enable them to overcome inequality.
Since 2014, SSI has supported people with disability, their families and carers through a number of community based initiatives such as Ability Links and Ignite Ability® Small Business Start ups. We bring extensive knowledge in delivering disability services across NSW through our staff and participant expertise and their connections to local communities.
With a predominantly bilingual and cross-cultural workforce, speaking more than 90 different languages, our services are tailored to individuals and families to capitalise on their strengths, identify their priorities and meet their current and future needs.
We work alongside all diverse communities including people from Aboriginal & Torres Strait Islander, Culturally and linguistically diverse and LGBTQIA+ backgrounds.
Do you have a question about Local Area Coordination, the NDIS or SSI?
From July 1, 2020 SSI will start delivering services to a certain number of participants in the South West Sydney and Sydney areas. You will be contacted by the NDIA and Vinnies and given details of your new contact.
For the past four years, Vinnies NSW has been delivering Local Area Coordination Services to many NSW residents. In April 2020, the NDIA announced that SSI would work with Vinnies to transition participants, their families and carers across who were residents of Sydney and South West Sydney to SSI. Vinnies NSW and the NDIA will contact you to let you know the new arrangements.
Whilst we encourage you to continue to connect with Vinnies through their Knowledge Hub or their 1800 794 934 enquiry line (Mon to Fri 9am-4pm), SSI’s phone lines and email will be open from 1 July 2020.
Yes. SSI has worked with Aboriginal and Torres Strait Islander people through initiatives including Ability Links and the development of the organisation's Reconciliation Action Plan. SSI recognises the importance of engaging with Aboriginal and Torres Strait Islander people through a respectful and collaborative approach. The organisation will continue to seek first-hand guidance to build on our knowledge of First Nations communities to create sustainable, respectful and equitable service delivery.
Yes. SSI has more than 135 bi-lingual guides and many bi-lingual staff. Collectively we speak over 100 languages and dialects and provide support – written and spoken – in the language of your choice when you need it. Where possible we aim to provide translated resources and can organise interpreters.
Getting ready for the NDIS
SSI acknowledges the traditional custodians of the land and their enduring sovereignty, and we honour their elders, past, present and emerging. We acknowledge that we have a responsibility to ensure services delivered on this land are provided in partnership with our Aboriginal communities to protect their culture, people and lands and to produce positive outcomes for Aboriginal people. We will use our understanding of and commitment to cultural responsiveness as we welcome new cultures to Australia and implement our programs and services.