How is SSI responding to the Israel and Gaza crisis? SSI statement here. For new arrivals and host families contact us here.

How we support Home Care providers

The home care sector thrives through collaboration. We support the growth and upskilling of the industry by connecting home care providers with high-quality talent through our dedicated program business relationship team.

Get in touch to discuss how we can support your hiring needs at hcsupport@ssi.org.au.

Home Care Staffing Support

Our Home Care Staffing Support initiative helps eligible Home Care Providers in NSW and the ACT boost their team in an easier, faster and more affordable way.

We have joined forces with the National Disability Insurance Scheme (NDIS) registered platform Hireup to connect Home Care Providers with Hireup’s thousands of trained and verified support workers.

Eligible Home Care Providers will receive a subsidy from SSI to cover 50 per cent of the wages of casual workers hired through this initiative.

Home Care Partner Brochure
Home Care Partner Brochure

Case study

Watch to learn how we are helping Home Care Providers boost their recruitment efforts and navigate the current workforce shortages affecting the aged care sector.

In this video, you will also find out more about how the Home Care Workforce Support Program benefits seniors in NSW and the ACT.

Care Career Passport

As part of delivering the Home Care Workforce Support Program (HCWSP) in NSW and the ACT, we have developed an industry first initiative – the Care Career Passport with the goal to bring a standardisation tool to the care sector.

Care Career Passport
Care Career Passport

Download our sample Care Career Passport.

Boost your workforce

Home Care Providers can now access thousands of verified support workers all in one place.

  • More workers: Access 9,000+ approved, verified support workers in NSW and the ACT with a range of experience across the care sector.
  • Affordable solution: Save 50% off Hireup’s standard rates when you book eligible workers.
  • Make an impact: With the support of more workers, you can help more seniors enjoy independent lives at home.

Community Fund grants

SSI’s Home Care Workforce Support Program is building a workforce in your local area that delivers high-quality care for senior Australians.

We now invite community groups to support our efforts through our Home Care Community Fund. Grants from $5,000 to $50 are available for ideas big and small. Help us spread the word about home care careers at your next community event or suggest a new activity. The Fund is open for applications, and activities must be completed by 30 March 2024.

To find out more email homecare@ssi.org.au or call 1800 849 010.

Home Care Experience Centre

As part of our Home Care Workforce Support Program, we have created a purpose-built facility to provide participants, home care providers and our industry partners with a physical space where they have access to face-to-face support including job application, hands-on training, in-person workshops, a presentation area, a Technology Lab, and everything they need to build a meaningful, long-term career caring for seniors in Australia.

Check out the services available at the Home Care Experience Centre:

Home Care Experience Centre Technology Lab

Technology Lab

Our lab supports program participants with access to laptops to upload and submit documentation, complete online job applications and undertake e-learning training.

Our Participant Services Delivery Officers offer Digital Literacy lessons at our Technology Lab for participants who might need 1:1 support to help them navigate online to fulfil training or employment requirements or learn how to use smart technology.

Our goal is to equip participants with the tools and skills they need to embark on a successful career in support care.

Two women conducting First Aid training

Accredited First-Aid training

Available to program participants and Home Care Providers on request. This training is conducted by the SSI Registered Training Organisation team, who have over 30 years of experience combined and qualifications in training, safety and First Aid.

Presentation area at Home Care Experience Centre

Presentation and training area

A space designed to host face-to-face sessions, including presentations for prospective program participants to learn and ask questions about the support and care sector and best practices to build a career caring for seniors, as well as keynotes with guest speakers such as Home Care Providers and support workers who are already in the care sector.

Group discussions and our peer support offering are also available at the Home Care Experience Centre.

This space is also available to Home Care Providers upon request to support them with their recruitment, onboarding and skills development work.

For bookings, please email us at homecare@ssi.org.au or call 1800 985 028.

Home Care Experience Centre from outside

Drop-in support

The Home Care Experience Centre offers drop-in support for talent interested in learning more about the Home Care Workforce Support Program, as well as participants who are already in the program.

SSI providing support to Home Care Workder

Support lounge

We understand the great value of having in-person conversations, so within the centre, we have a dedicated area for program participants to talk with their Participant Services Delivery Officer or a specialist.

Our partnership with MARSS in ACT

We have partnered with Migrant and Refugee Settlement Services organisation, MARSS Australia Inc., to support the delivery of the government-funded Home Care Workforce Support Program in the ACT.

Through this partnership, we are expanding our reach in the ACT and surrounding areas, including Queanbeyan, to help attract new talent into the Home Care sector and to connect further with local Home Care Providers. Together, we aim to help Home Care Providers offer high-quality care at home to more seniors in the territory.

MARSS’ team on the ground is responsible for attracting new talent and placing them with eligible Home Care Providers. At the same time, SSI is focused on training, upskilling, supporting and retaining Home Care Workers.

 

About MARSS

MARSS Australia Inc. was established in 1980 as the Migrant Resource Centre and incorporated in 1983. Since its inception, MARSS has been managed by a Board of Management comprising of elected nominees from Canberra’s ethnic communities and nominated members representing the Local Government.

MARSS has grown to become a vibrant service-oriented organisation, incorporating programs for migrants of all ages to assist with language, welfare, employment, access and equity for people from cultural and linguistic backgrounds.

MARSS logo