About Workforce Australia Local Jobs

The impact of the COVID-19 pandemic on people’s lives can be long-lasting. The federal government’s Workforce Australia Local Jobs program aims to reskill, upskill and develop employment pathways that assist people to move back into jobs as the economy recovers

SSI provides job coordinator services under the program across the Sydney South-West, Gold Coast and Wivenhoe regions in New South Wales and Queensland. We connect employers and training providers with job seekers.

How we help

We bring together key stakeholders including employers, employment services providers, and training bodies.
Together, we address the priorities identified in the Local Jobs Plan.
We create opportunities to match job seekers with employment and training opportunities.   

Get in touch – for employers and employment service providers

If you are an employer or employment service provider interested in learning more about how Workforce Australia Local Jobs can support you, please contact the relevant job coordinator: 

Jodi Brackenbury – Gold Coast region  

Jodi Brackenbury – Gold Coast region  

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Jodi Brackenbury – Gold Coast region  

Jodi Brackenbury – Gold Coast region  

M: 0474 774 007 
E: Jodi.brackenbury@localjobsprogram.org.au 

Jodi is a perceptive and visionary leader with an eye for opportunity. With over 25 years of experience within the Employment, Training and Community sector, Jodi offers high level negotiation skills and solution-based strategies for internal and external stakeholders within the Employment and Education sector. With a passion for empowering people, changing lives and giving back to the community, Jodi is dedicated to supporting people to overcome barriers and provide opportunity for social and economic participation.

Join the Gold Coast Local Jobs Communities on social media:

Local Jobs Gold Coast Facebook Group

Local Jobs Gold Coast LinkedIn

Natalie Whitton – Sydney South West region

Natalie Whitton – Sydney South West region

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Natalie Whitton – Sydney South West region

Natalie Whitton – Sydney South West region

M: 0401 373 746
E: natalie.whitton@localjobsprogram.org.au

Natalie has over 23 years of experience within the employment services industry and four years in management. During this time, Natalie has built positive relationships with employers, training organisations, community providers and government organisations. Natalie is enthusiastic about supporting people to achieve their goals. She has spent 23 years working in the Sydney South West region.

Join the Sydney South West Local Jobs communities on social media:

Local Jobs Sydney South West Facebook Group

Local Jobs Sydney South West YouTube

Local Jobs Sydney South West LinkedIn  

John Perry - Wivenhoe region

John Perry – Wivenhoe region

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John Perry - Wivenhoe region

John Perry – Wivenhoe region

M: 0418 719 795 
E: john.perry@localjobsprogram.org.au 

John has decades of experience in building successful projects and teams in the employment, education and training sector. He has an unmatched knowledge and understanding of this sector and how economic and labour market conditions of the day impact businesses, communities and people. John’s approach to the Local Jobs Program is to understand the staffing needs of business and to work with the employment services provider network to best prepare unemployed people to meet the requirements of these opportunities in a sustainable way. 

Join the Wivenhoe Local Jobs community on social media:

Local Jobs Wivenhoe Facebook Group

Join our communities on social media

Get in touch – for job seekers

Eligible job seekers on a jobactive, New Employment Services Trial or Transition to Work caseload may be able to participate in the Workforce Australia Local Jobs program. Please contact your employment service provider to be referred to one of our job coordinators. 

Workforce Australia Local Jobs Program is funded by the Australian Government Department of Employment and Workplace Relations. The Employment Facilitators support the delivery of the program across 51 Employment Regions. 

Workforce Australia Local Jobs

About Families and Early Years Program

Families and Early Years Program is proud to partner with Metro South Health to deliver a community-based antenatal service for eligible newly arrived, refugee, and migrant women living in Logan, Queensland.

The service is facilitated by the SSI Gateway and aims to improve birthing outcomes for babies born in Logan. Evidence shows that a woman who receives care from a Midwife throughout the duration of pregnancy and birth is more likely to have a normal birth of a healthy baby at term, have a more positive experience of labour and birth, be more satisfied with her care, and successfully breastfeed.

We work closely with Midwives to provide wrap-around support to women and families by linking them in with internal and external services for housing, employment, health and financial wellbeing support.

In addition, the Family and early years program includes:

Community Hubs

Health Impact Project

Child Health Pathways

We support pregnant women to access quality and comprehensive antenatal care.
We ensure coordinated care during and after childbirth, including access to birthing suites, postnatal care, and breastfeeding support.
We provide high quality healthcare that is responsive, sensitive and accepting of cultural needs and preferences.

Get in touch

If you would like more information, please speak with your GP about a Families and Early Years Program referral or email acsl.gatewayofficer@ssi.org.au.

SSI Gateway
91 Wembley Road Logan Central, QLD
Monday – Friday 8:30am – 4:30pm
Phone: 07 3412 8222

About SSI Allianz Scholarship Program

People with refugee and asylum seeker backgrounds can face considerable barriers to participating in Australia’s education system. Supported by financial services company Allianz and other donors, the SSI Allianz Scholarship program aims to make things a little easier.

Through the program, we provide one-off scholarships to students preparing to undertake study or have their existing skills recognised in New South Wales, Queensland or Victoria.

How we help

We collaborate with financial services company Allianz, and other donors, to utilise their generous donations to award scholarships annually.
Based on a rigorous application process, we identify individuals in need of assistance.
We provide payments to support people’s education or career aspirations in New South Wales, Queensland or Victoria.

Applications for the 2026 academic year are open NOW and will close on November 14th 2025.

Application details

Before starting your application, we strongly recommend going through this webpage and reading the eligibility criteria, scholarships on offer, key dates, and FAQs.

 

We also recommend reviewing the application guide. Once you begin your application, there is no option to save it. The guide will help you complete your application most effectively.

Eligibility criteria

To be successful for support, applicants must:

  • Be from a refugee or asylum seeker background on the listed visa numbers: 117, 200, 201, 202, 203, 204, 449, 786, 790, 842, 851, 866. Applicants on bridging, SHEV 790 or TPV 785, are also eligible to apply but must consider individual circumstances regarding visa obligations and any potential impact on other sources of income.
  • Have been living in Australia for five years or less (from and including 2020).  The five-year country entry limit does not apply to 851, bridging, TPV 785 or SHEV 790 visa holders.
  • Reside and study in NSW, QLD or VIC.
  • Meet eligibility criteria specific to each scholarship category (see application forms for more details).
  • Not have previously received an SSI Allianz scholarship.

*No more than one scholarship will be awarded to each immediate family in the same household per year.

*People living with disability who meet the criteria are encouraged to apply. 

What scholarships are available for 2026?

In 2026, the SSI Allianz Refugee Education Scholarships will provide financial support across a range of study pathways, helping students from refugee backgrounds reach their education and career goals:

  • 10 x Secondary School Scholarships – $500 each
  • 8 x Vocational Education & Training (VET) Scholarships – $2,000 each
  • 6 x Skills Recognition Scholarships – $4,000 each
  • 8 x University Scholarships – $4,000 each
    • General Stream: open to all fields of study and career pathways
    • Resilience Stream: for applicants pursuing careers that promote environmental or social resilience

The number of university scholarships in each stream will be determined based on applications received.

Key dates

Applications open: October 17th 2025

Applications close: 5pm November 14th 2025

Notification of outcome for: Secondary, Skills Recognition and Vocational Education & Training: Applicants notified late January 2026

Notification of application outcome for the University category: Late-January / February 2026

Successful Secondary, Vocational Education & Training, Skills & Qualification Recognition receive funding: Late-January / February 2026

Successful University applicants receive funding: February / March 2026 (confirmation of enrolment must be received)

Scholarship Ceremony: Mid-2026

Additional resources

Alternatives to SSI Allianz Refugee Education Scholarships
Alternatives to SSI Allianz Refugee Education Scholarships
Guide for applying for SSI Allianz Refugee Education Scholarships
Guide for applying for SSI Allianz Refugee Education Scholarships

Outlines the purpose of the SSI Allianz Refugee Scholarship program, eligibility criteria, application process, required documents, and application questions for various categories of applicants.

More about SSI Scholarships

What are the categories of scholarships?

In 2026, the SSI Allianz Refugee Education Scholarships will provide financial support across a range of study pathways, helping students from refugee backgrounds reach their education and career goals:
– 10 x Secondary School Scholarships – $500 each (total $5,000)
– 8 x Vocational Education & Training (VET) Scholarships – $2,000 each (total $24,000)
– 6 x Skills Recognition Scholarships – $4,000 each (total $24,000)
– 8 x University Scholarships – $4,000 each (total $32,000)

University scholarships will be awarded within two streams:
General Stream: open to all fields of study and career pathways
Resilience Stream: for applicants pursuing careers that promote environmental or social resilience
The number of university scholarships in each stream will be determined based on applications received.

Why do the SSI Allianz Refugee Scholarships exist?

Persecution, war, political instability and displacement are all factors that lead individuals and families to leave their homes to seek permanent protection elsewhere, including Australia. Refugees who come to Australia face many challenges during settlement, such as financial hardship, dealing with experiences of torture and trauma, and family separation.
Australia is a nation built on immigration. We have a long history of providing safe asylum to refugees, many of whom have gone on to make great civil, social and economic contributions to Australian society.
SSI and Allianz aim to continue that tradition by providing targeted scholarships to those who are most in need and willing to overcome social and economic challenges.
In response to the various needs of refugee communities, SSI and Allianz offer scholarships to individuals across a range of education categories, including secondary, vocational education and training, university, and skills qualification and recognition.

Who can apply for the scholarships?

To be successful for support, applicants must:
– Be from a refugee or asylum seeker background on the listed visa numbers: 117, 200, 201, 202, 203, 204, 449, 786, 790, 842, 851, 866. Applicants on bridging, SHEV 790 or TPV 785 are also eligible to apply but must consider individual circumstances regarding visa obligations and any potential impact to other sources of income.
– Have been living in Australia for five years or less, (from and including 2020).  The five-year country entry limit does not apply to 851, bridging, TPV 785 or SHEV 790 visas holders
– Reside and study in NSW, QLD or VIC.
– Meet eligibility criteria specific to each scholarship category (see application forms for more details).
– Not have previously received an SSI Allianz scholarship.
*No more than one scholarship will be awarded in each immediate family in the same household per year.
*People living with disability that meet the criteria are encouraged to apply. 

I am on a visa category not listed on the application form. Can I still apply for the scholarship? 

No, scholarships are open to those mentioned above. If you are unsure, please contact  
scholarships@ssi.org.au    

I am on a visa category SHEV790, TPV785, 449, or a bridging visa (with an asylum seeker background) can I still apply?  

Yes, you are eligible to apply but due to the variable and changing visa requirements we advise applicants to consider the scholarships one off payment’s potential, to impact any existing payments as well as any reporting obligations you may have, particularly regarding full-time study.  
 
The websites below may assist but it is advised to speak to an expert to understand any impact to your individual circumstance.   
 https://immi.homeaffairs.gov.au/visas/getting-a-visa/visa-listing   
https://www.servicesaustralia.gov.au/individuals/topics/income/30376#a4 https://www.refugeecouncil.org.au/special-benefit-income-support-tpv-shev-holders/   

I’ve applied for a scholarship. When will I find out if I am successful? 

Please see the key dates listed on this webpage for details on application opening, closing and announcements.

I am applying for, or have received, another education scholarship from another organisation, am I still eligible for the SSI Allianz scholarship?  

We have no restrictions on you receiving scholarships from other providers but we do advise that
you to check the other scholarship provider’s restrictions.     

What if my scholarship application is unsuccessful?   

You will find a document on this webpage called ‘Alternatives to SSI Allianz Scholarships’ that lists other scholarship and education opportunities that you can explore.

Can more than one member of a family receive a scholarship?   

Multiple members of a family household are invited to apply in the same academic year; however, no more than one scholarship will be granted per immediate family household in a single academic year.    

Are the scholarship applications available in other languages?   

The scholarship applications are only available in English and must be completed in English.  

Can I receive assistance to complete the application form?  

You can receive assistance, but the application answers must be the applicant’s own words. Applications may also be submitted by an authorised representative (e.g., Teacher or Case Manager).   

If I receive a scholarship for skills and qualification recognition, and I am unsuccessful in gaining recognition, does this mean I will have to pay back the scholarship?  

No, however documentation will be requested to demonstrate your effort in gaining skills and qualification recognition. It will be assessed by the Review Committee.   

I am an SSI Staff member. Can I apply for a scholarship?  

No, SSI employees are not eligible for the scholarships.   

I live outside NSW, QLD, or VIC. Can I apply for the scholarship? 

No. These scholarships are only for applicants living and studying in NSW, VIC, or QLD.  Please the see the ‘Alternatives to SSI scholarship’ on this webpage. 

I will be moving to NSW, QLD, or VIC to study. Can I apply for the scholarship?  

No, you must be living in NSW, QLD or Victoria at the time the application is received.  

I received a scholarship but want to defer my study to outside the 2026 academic year. Can I still receive a scholarship?  

No, you must be studying in the 2026 academic year.   

Can I submit my application after the advertised closing date? 

No late submission will be accepted for any reason.   

Do I have to attend the ceremony in May/June 2026? 

It is strongly encouraged that all successful recipients attend the ceremony. It is also strongly encouraged that you invite your family, friends, and referees to help celebrate your achievement.  Most importantly this is a chance to celebrate your success and to thank those that made your scholarship possible.  

Alternatives to SSI Allianz Refugee Scholarships
University Scholarships

New South Wales and ACT

Australian Catholic University (ACU): https://www.acu.edu.au/study-at-acu/fees-and-scholarships/scholarships

ACU Refugee Scholarship: https://www.acu.edu.au/study-at-acu/fees-and-scholarships/find-a-scholarship/acu-refugee-scholarship

ANU Humanitarian Scholarship: https://study.anu.edu.au/scholarships/find-scholarship/anu-humanitarian-scholarship

 ANU: Ben Williams Student Support Grant: https://study.anu.edu.au/scholarships/find-scholarship/ben-williams-student-support-grant

 Australian National University (ANU): https://study.anu.edu.au/scholarships/find-scholarship

Charles Sturt University (CSU): https://study.csu.edu.au/apply/scholarships-grants

 CSU Refugee and Asylum Seeker Scholarship https://www.csu.edu.au/scholarships/scholarships-grants/find-scholarship/foundation/any-year/csu-refugee-and-asylum-seeker-scholarship

Macquarie University (MQ): https://www.mq.edu.au/study/admissions-and-entry/scholarships

 MQ: Asylum Seeker Fee Waiver Sponsorship: https://www.mq.edu.au/study/admissions-and-entry/scholarships/international/asylum-seeker-fee-waiver-sponsorship

MQ: The Salaam Foundation Leadership Scholarship: https://www.mq.edu.au/study/admissions-and-entry/scholarships/domestic/the-salaam-foundation-leadership-scholarship

Southern Cross University: https://www.scu.edu.au/scholarships/find-a-scholarship/

University of Canberra (UC): https://www.canberra.edu.au/scholarships/

UC Foundation Scholarship for Refugee Students: https://www.canberra.edu.au/scholarship/uc-foundation-refugee

University of New England (UNE): https://www.une.edu.au/scholarships

University of New South Wales (UNSW): https://www.scholarships.unsw.edu.au/

UNSW Sanctuary Scholarship for People Seeking Asylum and Refugees with Temporary Protection: https://www.scholarships.unsw.edu.au/scholarships/id/1583

UNSW Scholarships for Asylum Seekers and Refugee Students: https://www.scholarships.unsw.edu.au/scholarships/id/1897

University of Newcastle: https://www.newcastle.edu.au/scholarships

University of Newcastle Scholarship for Asylum Seekers Program: https://www.newcastle.edu.au/research/centre/ceehe/university-programs/the-university-of-newcastles-scholarship-for-asylum-seekers-program

University of Sydney (USYD): https://www.sydney.edu.au/scholarships/

USYD: The Gregg Humanitarian Scholarship for Asylum Seekers and Refugees: https://www.sydney.edu.au/scholarships/e/the-gregg-humanitarian-scholarship-for-asylum-seekers-and-refuge.html

USYD Humanitarian High Achiever Scholarship: https://www.sydney.edu.au/scholarships/e/the-humanitarian-high-achiever-scholarship.html

University of Technology (UTS): https://www.uts.edu.au/for-students/admissions-entry/scholarships

UTS Humanitarian Scholarship Program: https://www.uts.edu.au/about/uts-vision/initiatives/social-justice-uts/uts-humanitarian-scholarship-program

University of Wollongong (UoW): https://www.uow.edu.au/study/scholarships/

UoW Humanitarian Scholarship: https://www.uow.edu.au/study/scholarships/international/humanitarian-scholarship/

Victoria

Deakin University: https://www.deakin.edu.au/study/fees-and-scholarships/scholarships

Deakin Sanctuary Scholarships: https://www.deakin.edu.au/study/fees-and-scholarships/scholarships/find-a-scholarship/deakin-sanctuary-scholarships

Federation University Australia: https://federation.edu.au/scholarships

Federation University Asylum Seeker / Refugee Scholarship: https://federation.edu.au/scholarships/find-a-scholarship/foundation/refugee-scholarship

La Trobe University: https://www.latrobe.edu.au/study/scholarships

La Trobe Humanitarian Scholarship: https://www.latrobe.edu.au/study/scholarships/other/la-trobe-humanitarian-scholarship

Monash University: https://www.monash.edu/study/fees-scholarships/scholarships

Monash Humanitarian Scholarship: https://www.monash.edu/study/fees-scholarships/scholarships/find-a-scholarship/monash-humanitarian-scholarship-7004

RMIT University: https://www.rmit.edu.au/students/careers-opportunities/scholarships

RMIT Study Opportunities for People Seeking Asylum: https://www.rmit.edu.au/study-with-us/applying-to-rmit/local-student-applications/application-methods/study-opportunities-for-people-seeking-asylum

RMIT: Sam and Nina Narodowski Asylum Seeker Scholarships: https://www.rmit.edu.au/students/careers-opportunities/scholarships/coursework/rmit-welcome

RMIT Humanitarian Visa Scholarship: https://www.rmit.edu.au/students/careers-opportunities/scholarships/coursework/rmit-humanitarian

Swinburne University of Technology: https://www.swinburne.edu.au/study/options/scholarships/

Swinburne University Asylum Seeker and Refugee Support: https://www.swinburne.edu.au/life-at-swinburne/student-support-services/asylum-seeker-refugee-support/

The University of Melbourne: https://scholarships.unimelb.edu.au/

The University of Melbourne Humanitarian Access Scholarship: https://scholarships.unimelb.edu.au/awards/melbourne-humanitarian-access-scholarship

The University of Melbourne: Stock Family Access Scholarship: https://scholarships.unimelb.edu.au/awards/stock-family-access-scholarship

Victoria University (VU): https://www.vu.edu.au/study-at-vu/fees-scholarships/scholarships

VU Asylum Seeker Scholarships: https://www.vu.edu.au/study-at-vu/fees-scholarships/scholarships/bachelor-degree-honours-postgraduate-scholarships/asylum-seeker-scholarships

South Australia

Vocational Education Scholarships

Queensland

Other

Other scholarships

Country Education Foundation

https://cef.org.au/

 

Chief Executive Women (CEW)

https://cew.org.au/programs/scholarships#CEW-Scholarships-Progra

 

Open Society Grants and Fellowships

https://www.opensocietyfoundations.org/grants

 

Public Education Foundation

https://www.publiceducationfoundation.org.au/scholarships/

 

Ukrainian Scholarships

https://ukrainians.org.au/education-university-scholarships/

 

UNHCR Scholarship Opportunities for Refugees

https://services.unhcr.org/opportunities/

 

Refugee Council of Australia: Scholarships for People Seeking Asylum and Refugees https://www.refugeecouncil.org.au/scholarships/

Affordable computer providers
Charities and foundations

Victoria organisations

Asylum Seeker Resource Centre: https://asrc.org.au/

Eastern Emergency Relief Network: https://easternemergency.org.au/

Edmund Rice Community & Refugee Services: https://ercs.org.au/

Enable IT Recycling: https://www.enableaustralia.org.au/it-recycling

Foundation House: https://www.foundationhouse.net.au/

The Bridge: https://thebridgeinc.org.au/

Queensland organisations

ARMIA: https://armia.com.au/home

BRASS Network: https://www.facebook.com/brassnetwork/

Centacare FNQ: https://www.centacarefnq.org/

Ethnic Communities Council of QLD: https://eccq.com.au/

Inala Community House: https://ich.org.au/

Mercy Community: https://mercycommunity.org.au/

Multicultural Australia: https://www.multiculturalaustralia.org.au/

Multilink: https://multilink.org.au/

Pushing Barriers: https://pushingbarriers.org/

QPASTT – Torture & Trauma Survivors: https://qpastt.org.au/

QPASTT Homework Club: https://qpastt.org.au/homework-club/

Refugee Council of Australia (QLD services): https://www.refugeecouncil.org.au/services-qld/

Refugee Health Network QLD: https://www.refugeehealthnetworkqld.org.au/

Refugee Connect: https://refugeeconnect.org.au/other-resources/

Refugee Tutoring Club (UQ): https://www.uqrtc.org/

Romero Centre: https://romerocentre.org.au/

St Vincent de Paul (nationwide): https://www.vinnies.org.au/

Townsville Multicultural Support Group: https://www.tmsg.org.au/

Get in touch

NSW, QLD, VIC

For more information, please contact our Scholarships team at scholarships@ssi.org.au.

A: 2/158 Liverpool Road, Ashfield NSW 2131

E: scholarships@ssi.org.au

About Work+Stay

Australia’s regions are in dire need of workers in a range of sectors. At the same time, many people in cities – including newcomers – are looking for employment. SSI’s Work+Stay business aims to bring the two together, helping to solve challenges for regional employers and to build stronger communities.

The program has a focus on right-fit employment and lifestyle solutions for newcomers considering relocation, and the right long-term workforce for employers in the regions.

How we help

We work with employers to solve widespread issues such as skills shortages.
Staff search a talent pool of over 10 million profiles to find appropriate talent.
We support individuals moving to regional jobs to help them settle in and stay.

Get in touch

Find out more on the Work+Stay website.

About the Youth Collective

Young people from multicultural, migrant and refugee backgrounds have extraordinary potential. But all too often, they face barriers along their way.

Our Youth Collective initiative brings young people together with multicultural service providers to create a platform for youth from culturally and linguistically diverse backgrounds to participate in activities that help shape service delivery planning, implementation and outcomes that impact them across education, employment and a number of other areas.

Our aim is to improve service delivery outcomes for multicultural young people in NSW through innovative and collaborative initiatives. By participating in this initiative, young people have the opportunity to build their confidence, resilience and leadership skills.

The program includes the NSW Settlement Partnership (NSP) Youth Workers Network, a group of youth workers from across 20 settlement service providers in the NSP, which is a consortium led by SSI to deliver services to newly arrived migrants and refugees. Network members collaborate on projects, share resources and learn from each other how to successfully deliver services and support to young people. For example, we collaborated with the NSW Multicultural Health Communication Service, Primary Health Networks and Special Broadcasting Service (SBS) to co-design resources for the Multicultural Community Wellbeing campaign.

How we help

We foster and promote innovation and creativity in service delivery for multicultural youth in NSW.
We champion youth participation and encourage young people to play a role in policies that impact their lives.
We bring together youth workers and organisations to collaborate, share learnings and improve equity of access for multicultural youth in NSW.

Youth representation and leadership

Youth representation and leadership are other key aspects of this initiative. Through activities such as our 20 Voices Youth Symposiums, we bring together newly arrived young people to discuss issues in youth settlement, such as education, housing, employment and health.

Social worker and advocate, Subash Poudel

Meet our Youth Collective superstar

Subash Poudel is a social worker and advocate in the multicultural, youth and disability sectors. As an international student and migrant, he is passionate about creating a safe space for people from diverse backgrounds to feel at home in Australia and is active in his local community.

Policy and advocacy

We are committed to empowering young people to play a role in the development of policies that impact them, so we create spaces for young people to share their challenges, hopes, dreams and lived experience.

The Youth Speaks project amplifies the voices of migrant and refugee youth through conversations with young people in the community. If you are a teacher, youth worker or university student who is interested in learning more about the project, we would love to hear from you!

Watch this video featuring young people reflecting on some of the ways they coped with the challenges of the pandemic, and how it impacted their settlement journey.

Get in touch

SSI’s Youth Collective currently operates in NSW.

For more information, contact Kritika Whitaker at kwhitaker@ssi.org.au.

SSI Welcome Program

This program supports new arrivals from humanitarian backgrounds by connecting them with established locals to make them feel safe and welcome in their new home. It has encouraged cross-cultural relationships in Australian communities since 2018.

The volunteer Welcome Ambassadors come together with local newcomers to enjoy a group activity based on common interests — be it exploring iconic landmarks, or finding a scenic picnic spot to share a meal.

The program began as Welcome2Sydney (W2S), co-designed with the City of Sydney, and was then named the Welcome Project. Following its award-winning successes, it evolved into SSI’s Welcome Program to expand into areas outside of Sydney like Coffs Harbour where it launched in June 2022.

We connect newly arrived individuals and families with friendly volunteers.
Newcomers learn more about their new home by visiting cultural sites, historical sites or scenic spots.
Bringing communities together based on common interests encourages cross-cultural connections, trust and friendship — and is a fun day out for everyone!
Group of women looking at the ocean
People sharing a delicious meal
Group of newcomers and SSI volunteers happy together
SSI volunteers and newcomers dancing together
Small children enjoying pizza together at SSI Welcome Program event
Family posing together on a cricket pitch
Children proudly showing the art they created
Two women and child launching at Welcome Project event
Group posing in front of Harbour Bridge in Sydney
SSI Sydney staff and volunteers with refugees

How to get involved

We run activities in Metropolitan Sydney and Coffs Harbour. Here is how to get involved:

  • For newcomers from humanitarian backgrounds, join free events to meet locals or other newcomers in your area
  • Individuals who want to volunteer with refugees can become Welcome Ambassadors
  • Corporate teams can volunteer by hosting a welcome activity for newcomers
  • Community partners can support us through connections to local activities and sites or hosting events. They include local governments, businesses, community groups and organisations and many others

Get in touch

Please email ssiwelcomeprogram@ssi.org.au to become part of SSI’s Welcome Program.

About RCNC

Bringing up children is a challenge for everyone. But raising them in a new country presents a unique set of problems and opportunities. Newcomers to Australia can experience confusion around local laws, conventions and social norms.

SSI’s Raising Children in a New Country program aims to provide parents with a better understanding of childcare at different stages of development, communication and discipline, the child protection system in Australia, and the education system. It is tailored for Tamil and Arabic-speaking parents.

No referral is required to access services. You can book the program by calling us on 02 8799 6700 or emailing us at info@ssi.org.au.

How we help

1. Group facilitators run sessions at a comfortable pace.
2. Participants are provided with information, involved in discussions, and allowed time for self-reflection.
3. A positive approach to learning aims to make parents more confident about raising their children in a new country.

Resources

Raising children in a new country - Men
Raising children in a new country – Men
Raising children in a new country - Women
Raising children in a new country – Women

Get in touch

No referral is required to access services. You can book the program by calling us on 02 8799 6700 or emailing us at info@ssi.org.au.

About SSI Community Hubs

SSI Community Hubs brings local education, health, community, and settlement services together in a familiar and welcoming environment to make it easier for families with young children to access the services and assistance they need. The SSI Hub provides families with a sense of belonging and facilitates the development of friendships and support networks.

How we help

We provide a safe and welcoming family-friendly place for people, particularly families with young children, to meet, learn, and build trusting and supportive relationships.
We offer accessible programs, such as playgroups, morning teas, English language and literacy, support early childhood development, to welcome families and provide a sense of belonging.
Each of our Hubs has a Hub Leader who understands the needs of the local community and connects families to services.

Find us and get in contact

SSI runs ten Hubs in NSW (Blacktown, Parramatta, Cumberland and Coffs Harbour) and ten Hubs in Queensland (Logan and Ipswich).

Each hub offers activities tailored to match the needs of the community, including early childhood support and education, English classes and vocational pathways.

Here’s where to find your nearest SSI Community Hub and how to get in touch.

Queensland

Contact our Hub Coordinator supporting hubs in Ipswich and Logan.

Maribel Marquez
communityhubs@ssi.org.au
0455 999 838

Fernbrooke State School

Fernbrooke State School
Ipswich
Queensland

Kruger State School

Kruger State School
Ipswich
Queensland

Riverview State School

Riverview State School
Ipswich
Queensland

Springfield Lakes State School

Springfield Lakes State School
Ipswich
Queensland

Staines Memorial College

Staines Memorial College
Ipswich
Queensland

Marsden State School

Marsden State School
Logan
Queensland

St Francis College

St Francis College
Logan
Queensland

St Paul’s Catholic Primary School

St Paul's Catholic Primary School
Logan
Queensland

Woodridge North State School

Woodridge North State School
Logan
Queensland

Woodridge State School

Woodridge State School
Logan
Queensland

Western Sydney

Contact our Hub Coordinator supporting our hubs in Parramatta, Cumberland and Blacktown.

Asami Iwasaki
communityhubs@ssi.org.au
0403 306 624

Parramatta West Public School

Parramatta West Public School
Parramatta
New South Wales

Rydalmere Public School

Rydalmere Public School
Parramatta
New South Wales

Granville Public School

Granville Public School
Cumberland
New South Wales

Hilltop Road Public School

Hilltop Road Public School
Cumberland
New South Wales

Westmead Public School

Westmead Public School
Cumberland
New South Wales

Bert Oldfield Public School

Bert Oldfield Public School
Blacktown
New South Wales

Kings Langley Public School

Kings Langley Public School
Blacktown
New South Wales

Coffs Harbour

Contact our Hub Coordinator supporting our hubs in Coffs Harbour.

Lisa Steward
communityhubs@ssi.org.au
0423 796 035

Narranga Public State School

Narranga Public State School
Coffs Harbour
New South Wales

Tyalla Public School

Tyalla Public School
Coffs Harbour
New South Wales

William Bayldon Public School

William Bayldon Public School
Coffs Harbour
New South Wales

About SSI Arts & Culture

Everyone deserves the opportunity to develop their creative potential and participate meaningfully in Australia’s cultural life, which is a belief that inspires our Arts & Culture program. 

Through community-led arts and culture initiatives, we empower individuals through self-expression, bring communities together through connection, and help build a stronger society where everyone is valued. 

Our flagship event, New Beginnings Festival, takes over Darling Harbour once a year to welcome everyone to immerse themselves in eclectic sounds and tastes from all over the world.

How we help

We develop pathways for artists and cultural practitioners from diverse backgrounds to embrace their creativity, talent and identity. <br />
We organise festivals and events that celebrate the artistic vibrancy, cultural expressions and heritage of people from our diverse communities.
We ignite broader conversations about how we can foster a more inclusive and equal society through art and culture.

Partner with us

We partner with arts organisations and cultural workers to deliver an annual program of events, projects and workshops. We support artists and cultural practitioners from all backgrounds, including First Nations peoples and humanitarian entrants, through artistic development programs and offering opportunities to perform and showcase their work. 

We also offer a range of sponsorship, partnership and donation opportunities. Learn how your organisation can support the movement towards a more harmonious, inclusive and culturally enriched Australia.

Email info@ssi.org.au to speak with our friendly team.

Help a child feel at home

Become a foster carer

Help a child feel at home

Become a foster carer

Every child deserves a home where they feel safe, understood, and celebrated for who they are.

By opening your heart and home as a foster carer, you can provide safety and stability for a child in need.

At SSI, we do more than match children with carers – we create connections that honour culture, identity, and traditions. Because every child deserves to feel at home.

Foster care Arabic graphic

Share your culture or learn about theirs.

Whether you share their heritage or are ready to learn and grow alongside them, what truly matters is your care and commitment to making a positive difference in a child’s life.

Explore how fostering can fit into your stage of life.

You can provide a lifeline to children in need by opening your heart and home during critical moments.

How we support you

As an SSI foster carer, you’re never alone on your path to making a difference in a child’s life.

Streamlined onboarding and training

We make the process simple with flexible online training and minimal paperwork.

Tailored support

Our bilingual caseworkers offer personalised care.

24/7 support

Get regular check-ins and access to 24-hour on-call assistance whenever you need it.

Access to financial support

Foster carers receive a carer allowance to help meet the cost of caring for a child.

You can make a lasting difference in a child's life as a foster carer.

For children in care, every foster carer becomes a unique chapter in their story. No matter the length, the time a child is in your care matters.

The stories of these incredible young adults are a testament to the impact that foster carers can have on a child’s life.

Get in touch

SSI operates the Multicultural Child and Family Program in parts of metropolitan Sydney as well as the Hunter region and Central Coast.

NSW
P: 1800 299 447
E: fostercare@ssi.org.au

About SSI Multicultural Foster Care

For over a decade, we have advocated that every child has a right to a safe, happy and permanent home connected to family and community. Our specialty is in connecting children from diverse backgrounds with foster carers who can help them maintain their connection to culture, religion, and language.

We are always looking for a diverse range of foster carers, but you don’t need to be from the same cultural background as a child in order to be a foster carer. What truly matters is your care and commitment to making a positive difference in a child’s life.

Are you eligible to foster?

Frequently asked questions

Foster care offers children a home while their own family is unable to provide them with a safe or caring home environment. Children in foster care are aged from 0 to 18 years.

Depending on their circumstances, a child may be in foster care for a few days, a few weeks or for many years. Sometimes they may remain permanently in the care of foster carers.

In NSW, there are about 20,000 children not able to live with their birth parents. Of these, about 15% are from a culturally and linguistically diverse (CALD) background.

Many children who need foster care have experienced trauma and various forms of abuse and can’t continue to live with their birth family. Wherever possible, the intention is to get children back living safely with their birth families.

Foster care is required when there are no extended family members or other suitable people to provide immediate or long term care.

When a child has been separated from their family because of ongoing child protection concerns, the Children’s Court and the relevant state government department are involved in making the decisions about children’s care.

There are four main types of foster care:

Respite foster care is regular periodic care. Children are looked after for short periods of time to provide birth parents or foster carers with a break, for example over school holidays or weekends.

Emergency or crisis foster care is required when there is immediate concern for a child’s safety. The duration can be from one night to a few weeks, or until another foster care arrangement is available.

Short-term foster care is required when there is a possibility that the situation that caused a child to be removed from their birth family may be resolved and they will be able to return (called restoration) or until another carer is found who is committed to providing long term care for the child.

Long-term foster care refers to caring for a child who is not expected to return to their birth family, and who will therefore need long-term care and be part of your family.

Becoming a foster carer

Foster carers care for children and young people who can’t live safely with their family. They provide safe and caring homes for these vulnerable children. By providing guidance, support and encouragement, foster carers make a real difference to the lives of children in care. Foster carers are trained, assessed and authorised to provide foster care.

Anyone can apply to become a foster carer as long as they meet the conditions set out below. Applicants must be:

– over 21 years of age
– an Australian citizen or permanent resident
– in good physical and emotional health without any medical condition that may affect their ability to care for a child or young person

SSI recognises that foster carers can have different personal and family circumstances. Foster carers can be:

– single, married or in a de facto relationship
– renting, buying or you may own your home
– working or not working
– a parent or someone who has a strong interest in helping children

Check your eligibility with our quiz!

The important qualities of a foster carer include:

– Empathy and good listening skills
– Perseverance and adaptability when things get tough
– Flexibility, patience and humour
– Ability to provide a safe, loving and caring home environment
– An ability to guide and discipline children without the use of physical punishment
– A willingness to work with other people in the child’s life such as birth parents and caseworkers
– A willingness to support the child to develop a sense of identity that includes their culture, language and religion, where appropriate.
– Be willing to learn and understand the impact of trauma on a child
– Able to balance your family’s needs, finances, interests and supports with the needs of the child
– Happy to participate in meetings and training

If you are interested in becoming a foster carer with SSI please contact us on:

P: 1800 960 976 or 02 8713 9200
E: fostercare@ssi.org.au

You can also check your eligibility and get in touch by completing our quiz.

Once you complete our quiz or get in touch, we will arrange a time to speak with you and your family about foster care, what it involves, and how to apply.

You will be provided with written information about our service and an application form. Once you have gathered the information you need and you decide you want to proceed, the next step will be to submit the application form to us.

You will then be invited to participate in an assessment process that will help us determine whether you can become a foster carer with our service.

The process includes:
– You and all adults in the household will have to complete a Health Check, Police Check, a Working with Children Check and referee checks
– Participating in training (Shared Lives) which covers nine topics and usually takes about 20 hours in total, either on weekends or evening sessions, in person or online
– A series of one on one interviews at your home to focus on your interests, skills, strengths and ability to take on the foster care role.

Being unique and different is part of what makes every one of us special. Every child and their birth family is different. Foster carers make a significant contribution by caring for vulnerable children in need of care and stability. Some children may show signs of stress, worry and uncertainty. Some may seem quiet, others may seem troublesome.

Child abuse causes trauma and harms how a child’s brain and emotions develop and how they learn to behave and react to situations.

Some children may show their anxiety, fear and confusion by not wanting to be a part of a family and withdrawing. Others may show behaviour that could be described as difficult or
challenging such as talking back, being angry, not listening, not eating or sleeping, not being able to regulate their emotions, throwing tantrums or running away.

Some children have never had routine in their lives and will need extra amounts of love, understanding and patience to help them learn new ways of behaving. The longer a child has not had stability and emotional support, the more time they will need to accept a different way of being cared for.

Maintaining or rebuilding relationships between children and their biological parents, siblings and family is continued when it is safe for the child. Many parents struggle to understand their roles when they are not caring for their children and this can raise many emotions including anger, loss, confusion and hope. How carers talk about children’s biological parents will influence how a child sees their family.

It is important that visits are safe, helpful and a good experience. It is also beneficial for children to see their carers have contact with their birth family. It gives them positive messages about people’s ability to communicate despite the situation.

Foster carers receive financial support in the form of a carer allowance. This allowance is to help cover the day-to-day costs of caring for a child and is not considered an income and therefore not taxable. The amount depends on the state or territory, and the age and needs of the child or young person in care.

You can find the latest guidelines on carer allowances for NSW here.

Foster care at SSI

SSI provides foster carers and casework support for all children, with a strong focus on children from culturally and linguistically diverse (CALD) backgrounds.

We deliver a specialist out-of-home care service that provides a culturally appropriate model of foster care for children and young people from CALD backgrounds aged 0-18 years in NSW.

While SSI has a strong focus on recruiting foster carers from CALD backgrounds, we recruit carers from any background if they have a genuine desire to provide a safe and caring home for children.

We are staffed by bilingual case workers and managers with cross cultural and out-of-home care casework skills and knowledge. We also work closely with community organisations, community leaders, women’s groups, religious organisations and other relevant services, in the recruitment and support of foster carers.

At SSI, we believe children in care who are supported to learn about and maintain a connection to their culture, religion and language have better outcomes as they grow up than those who are not supported in this way. These connections help children to understand where they have come from and to develop their sense of belonging and identity.

Helping children stay connected with their ethnic background, language and religion can also help children maintain positive relationships with their birth parents, extended family and community. This is important should children be returned to parental care, and in staying connected into their adult years.

Our service provides:

– General foster care and case management to meet the full needs of the child
– Foster carers from the child’s cultural background where possible
– Bilingual and bicultural case managers
– Cultural care planning to promote connections with their culture, religion, language and community
– Access to counseling and support services for children from refugee backgrounds

SSI Multicultural Foster Care works closely with foster carers to ensure they have the support they need.

A range of support services are available including:

– Carer assessment processes conducted in either English or community languages
– Initial and ongoing training conducted in English or community languages
– A professional caseworker to support you and the child
– Bilingual caseworkers who understand the child’s culture
– Monthly visits and regular phone contact with your caseworker
– Access to 24-hour on-call phone support for crisis situations
– General and culturally specific support groups for example, Vietnamese carers group, Arabic carers group
– Respite foster care
– Financial support to meet the day-to-day cost of caring for the child through a foster care allowance (for NSW carers, please refer to the Department of Communities and Justice website)
– Referrals to a range of support services for you and the child

If you are interested in becoming a foster carer with SSI please contact us on:

NSW
P: 1800 960 976 or 02 8713 9200
E: fostercare@ssi.org.au