Young people deserve a say in the decisions that affect their lives and shape their communities. Multicultural Youth Queensland (MyQ) helps to empower young people from culturally diverse backgrounds to influence government policy and programs and to create better outcomes for themselves and their peers.

MyQ is the Queensland arm of MYAN Australia, the national youth peak for young people from migrant and refugee backgrounds. Its goals include strengthening youth leadership, providing platforms of youth-led decision-making and influencing the policy impacting young people.

MyQ is located at SSI Gateway

91 Wembley Road, Logan Central, QLD 4114
P: 0401 049 296
E: admin@myq.org.au
W: www.myq.org.au

The Federal Government’s Community Support Program (CSP) aims to help people applying for humanitarian visas (CSP visa) to settle in Australia. Australian businesses, families and individuals can offer employment through the scheme, and community organisations can offer settlement support.

As an Approved Proposing Organisation (APO) under the program, SSI can propose individuals in humanitarian situations overseas to take part in the Community Support Program in Australia. Our goal is to support potential humanitarian applicants who have eligible supporters for successful resettlement in Australia. We aim for them to become financially independent and have meaningful lives in Australia within a year of their arrival.

Kindly note that SSI has reached capacity for this program. We will not be accepting new applications under the Community Support (CSP) Program.

For further information on the Community Support Program, please visit the Department of Home Affairs.

SSI CSP Fee Structures and Invoice Schedules

The impact of the COVID-19 pandemic on people’s lives can be long-lasting. The federal government’s Workforce Australia Local Jobs program aims to reskill, upskill and develop employment pathways that assist people to move back into jobs as the economy recovers

SSI provides job coordinator services under the program across the Sydney South-West, Gold Coast and Wivenhoe regions in New South Wales and Queensland. We connect employers and training providers with job seekers.

Eligible job seekers on a jobactive, New Employment Services Trial or Transition to Work caseload may be able to participate in the Workforce Australia Local Jobs program. Please contact your employment service provider to be referred to one of our job coordinators. 

Families and Early Years Program is proud to partner with Metro South Health to deliver a community-based antenatal service for eligible newly arrived, refugee, and migrant women living in Logan, Queensland.

The service is facilitated by the SSI Gateway and aims to improve birthing outcomes for babies born in Logan. Evidence shows that a woman who receives care from a Midwife throughout the duration of pregnancy and birth is more likely to have a normal birth of a healthy baby at term, have a more positive experience of labour and birth, be more satisfied with her care, and successfully breastfeed.

We work closely with Midwives to provide wrap-around support to women and families by linking them in with internal and external services for housing, employment, health and financial wellbeing support.

In addition, the Family and early years program includes:

Community Hubs

Health Impact Project

Child Health Pathways

If you would like more information, please speak with your GP about a Families and Early Years Program referral or email acsl.gatewayofficer@ssi.org.au.

SSI Gateway
91 Wembley Road Logan Central, QLD
Monday – Friday 8:30am – 4:30pm
Phone: 07 3412 8222

People with refugee and asylum seeker backgrounds can face considerable barriers to participating in Australia’s education system. Supported by financial services company Allianz and other donors, the SSI Allianz Scholarship program aims to make things a little easier.

Through the program, we provide one-off scholarships to students preparing to undertake study or have their existing skills recognised in New South Wales, Queensland or Victoria.

To be successful for support, applicants must:

• Be from a refugee or asylum seeker background on the listed visa numbers: 117, 200, 201, 202, 203, 204, 449, 786, 790, 842, 851, 866. Applicants on bridging, SHEV 790 or TPV 785, are also eligible to apply but must consider individual circumstances regarding visa obligations and any potential impact on other sources of income.
• Have been living in Australia for five years or less (from and including 2020).  The five-year country entry limit does not apply to 851, bridging, TPV 785 or SHEV 790 visa holders.
• Reside and study in NSW, QLD or VIC.
• Meet eligibility criteria specific to each scholarship category (see application forms for more details).
• Not have previously received an SSI Allianz scholarship.

*No more than one scholarship will be awarded to each immediate family in the same household per year.

*People living with disability who meet the criteria are encouraged to apply. 

In 2026, the SSI Allianz Refugee Education Scholarships will provide financial support across a range of study pathways, helping students from refugee backgrounds reach their education and career goals:

• 10 x Secondary School Scholarships – $500 each
• 8 x Vocational Education & Training (VET) Scholarships – $2,000 each
• 6 x Skills Recognition Scholarships – $4,000 each
• 8 x University Scholarships – $4,000 each
  • General Stream: open to all fields of study and career pathways
  • Resilience Stream: for applicants pursuing careers that promote environmental or social resilience

The number of university scholarships in each stream will be determined based on applications received.

Applications open: October 17th 2025

Applications close: 5pm November 21st 2025

Notification of outcome for: Secondary, Skills Recognition and Vocational Education & Training: Applicants notified late January 2026

Notification of application outcome for the University category: Late-January / February 2026

Successful Secondary, Vocational Education & Training, Skills & Qualification Recognition receive funding: Late-January / February 2026

Successful University applicants receive funding: February / March 2026 (confirmation of enrolment must be received)

Scholarship Ceremony: Mid-2026

Australia’s regions are in dire need of workers in a range of sectors. At the same time, many people in cities – including newcomers – are looking for employment. SSI’s Work+Stay business aims to bring the two together, helping to solve challenges for regional employers and to build stronger communities.

The program has a focus on right-fit employment and lifestyle solutions for newcomers considering relocation, and the right long-term workforce for employers in the regions.

Young people from multicultural, migrant and refugee backgrounds have extraordinary potential. But all too often, they face barriers along their way.

Our Youth Collective initiative brings young people together with multicultural service providers to create a platform for youth from culturally and linguistically diverse backgrounds to participate in activities that help shape service delivery planning, implementation and outcomes that impact them across education, employment and a number of other areas.

Our aim is to improve service delivery outcomes for multicultural young people in NSW through innovative and collaborative initiatives. By participating in this initiative, young people have the opportunity to build their confidence, resilience and leadership skills.

The program includes the NSW Settlement Partnership (NSP) Youth Workers Network, a group of youth workers from across 20 settlement service providers in the NSP, which is a consortium led by SSI to deliver services to newly arrived migrants and refugees. Network members collaborate on projects, share resources and learn from each other how to successfully deliver services and support to young people. For example, we collaborated with the NSW Multicultural Health Communication Service, Primary Health Networks and Special Broadcasting Service (SBS) to co-design resources for the Multicultural Community Wellbeing campaign.

Youth representation and leadership are other key aspects of this initiative. Through activities such as our 20 Voices Youth Symposiums, we bring together newly arrived young people to discuss issues in youth settlement, such as education, housing, employment and health.

We are committed to empowering young people to play a role in the development of policies that impact them, so we create spaces for young people to share their challenges, hopes, dreams and lived experience.

The Youth Speaks project amplifies the voices of migrant and refugee youth through conversations with young people in the community. If you are a teacher, youth worker or university student who is interested in learning more about the project, we would love to hear from you!

This program supports new arrivals from humanitarian backgrounds by connecting them with established locals to make them feel safe and welcome in their new home. It has encouraged cross-cultural relationships in Australian communities since 2018.

The volunteer Welcome Ambassadors come together with local newcomers to enjoy a group activity based on common interests — be it exploring iconic landmarks, or finding a scenic picnic spot to share a meal.

The program began as Welcome2Sydney (W2S), co-designed with the City of Sydney, and was then named the Welcome Project. Following its award-winning successes, it evolved into SSI’s Welcome Program to expand into areas outside of Sydney like Coffs Harbour where it launched in June 2022.

We run activities in Metropolitan Sydney and Coffs Harbour. Here is how to get involved:

• For newcomers from humanitarian backgrounds, join free events to meet locals or other newcomers in your area
• Individuals who want to volunteer with refugees can become Welcome Ambassadors
• Corporate teams can volunteer by hosting a welcome activity for newcomers
• Community partners can support us through connections to local activities and sites or hosting events. They include local governments, businesses, community groups and organisations and many others

Bringing up children is a challenge for everyone. But raising them in a new country presents a unique set of problems and opportunities. Newcomers to Australia can experience confusion around local laws, conventions and social norms.

SSI’s Raising Children in a New Country program aims to provide parents with a better understanding of childcare at different stages of development, communication and discipline, the child protection system in Australia, and the education system. It is tailored for Tamil and Arabic-speaking parents.

No referral is required to access services. You can book the program by calling us on 02 8799 6700 or emailing us at info@ssi.org.au.

SSI Community Hubs brings local education, health, community, and settlement services together in a familiar and welcoming environment to make it easier for families with young children to access the services and assistance they need. The SSI Hub provides families with a sense of belonging and facilitates the development of friendships and support networks.

SSI runs ten Hubs in NSW (Blacktown, Parramatta, Cumberland and Coffs Harbour) and ten Hubs in Queensland (Logan and Ipswich).

Each hub offers activities tailored to match the needs of the community, including early childhood support and education, English classes and vocational pathways.

Here’s where to find your nearest SSI Community Hub and how to get in touch.

Contact our Hub Coordinator supporting hubs in Ipswich and Logan.

Maribel Marquez
communityhubs@ssi.org.au
0455 999 838

Contact our Hub Coordinator supporting our hubs in Parramatta, Cumberland and Blacktown.

Asami Iwasaki
communityhubs@ssi.org.au
0403 306 624

Contact our Hub Coordinator supporting our hubs in Coffs Harbour.

Lisa Steward
communityhubs@ssi.org.au
0423 796 035