Make a difference with every door you open

Build a meaningful career caring for senior Australians in their home.


A career in at-home aged care

The Home Care Workforce Support Program is open to everyday heroes who want to provide quality care for seniors in their homes. Whether you want to start a career in at-home aged care or boost your skills, SSI can help you.

The participants vary in age, gender, background and level of qualifications but what unites them are common characteristics.

Life changing work

Life-changing work

Embark on a career where you can make a difference with every door you open.



A new way of working from home, whenever and wherever suits you.

Steady work

Steady work into the future

Build a long-term career with ongoing support and training.

Find out what it takes to be an everyday hero

Do you...

  • Have soft skills like empathy and patience?
  • Enjoy the company of seniors?
  • Live or can work in New South Wales or the Australian Capital Territory?

Are you looking for...

  • Life-changing, meaningful work?
  • Flexibility with work hours and location?
  • Autonomous work?
  • Long-term career?
  • Ongoing upskilling and learning?
  • A career change?
  • A steady job into the future?

About the program

Settlement Services International (SSI) is delivering the government-funded Home Care Workforce Support Program (HCWSP) in New South Wales and the ACT, helping senior Australians enjoy a safe and independent life at home. Through this program, SSI aims to grow, upskill, train and support an aged care workforce that delivers safe, high-quality care that puts senior Australians first.

The program is free and open to anyone who wants to build a meaningful career supporting our senior Australians. This includes:

  • High school graduates and those new to the workforce
  • Migrants and people from Culturally and linguistically diverse (CALD) backgrounds
  • First Nations people
  • Mature age workers considering a career change or returning to work
  • Qualified and experienced health care sector professionals

The program partners with:

Registered Training Organisations

At-home aged care care providers

Aged care industry associations

A meaningful career

SSI can support you to make a difference with every door you open. If you have a passion for making a difference, we can help turn that into a long-term career in at-home aged care.

Over 90 per cent of older Australians want to remain in their homes instead of moving to residential aged care. There are abundant rewarding employment opportunities to support our seniors today and into the future as Australia's population ages.

Download our Home Care Career Roadmap to see where home care could take you.

Download SSI’s Home Care Career Roadmap

SSI Home Care Career Roadmap

Where SSI comes in

SSI is a community organisation that supports newcomers and other Australians to achieve their full potential.
Through the work we do, we empower people to change their lives.
SSI is proud to be one of six suppliers delivering the HCWSP nationally, with SSI delivering the program in NSW and the ACT.

Your Home Care career journey with SSI

SSI will support you every step of the way to find a meaningful career caring for Australian seniors.
Our team will connect you with education providers and workplace training to be job ready, link you with career opportunities and provide ongoing support.

Homecare Partner Journey
Homecare Partner Journey

Home Care Workforce Support Program

Home Care Workforce Support Program

The Home Care Workforce Support Program is an initiative of the Australian Government aimed at strengthening the personal care workforce and supporting older people to live at home for longer.

More than $91 million has been allocated nationally to the program by the federal government to address the combined challenge of an aging population and talent shortage in the sector by supporting well-qualified, well-supported personal care workers to enter and remain in the workforce.

SSI is proud to be delivering the program in NSW and the ACT. We aim to boost the much-needed at-home aged care workforce by 4,400 personal care workers by mid-2024.

Australia needs 110,000 more support workers in the next 10 years to support our senior Australians live at home for longer.

Home Care Traineeship

Are you looking to embark on a meaningful career in home care and are interested in getting some training beforehand?

The Home Care Traineeship might be right for you.

Find out more

Home Care worker

How we support Home Care Providers

As part of the Home Care Workforce Support Program, we support the growth and upskilling of the at-home aged care workforce by connecting Home Care Providers with high-quality talent through our dedicated program business relationship team.

Get in touch to discuss how we can support your hiring needs at

Home Care Staffing Support

We can also help home care providers hire verified support workers through our Home Care Staffing Support and offer a subsidy to cover half of the wages of the workers hired through this initiative.

How SSI supports industry partners

Contact us

We look forward to building a workforce that puts senior Australians first.

To find out more about the program

Call us on 1800 849 010
Or email us