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Employment is integral for newly arrived refugees, migrants, asylum seekers and for other vulnerable people in our community. Learn more

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For young people

Be successful. Be supported. Be inspired. 

What is SSI Youth@Work?

SSI Youth@Work is a flexible and free program that connects you with an experienced mentor to help you stay in work and map your future career and education goals. Open to young people aged 15-24 from refugee and migrant backgrounds, SSI Youth@Work is not a study course – it’s a free and simple way to discuss your career and education with an experienced professional.

A Youth at Work participant 

You’ll be matched with a mentor with similar career interests who will provide one-on-one support for up to six months via text message, over the phone, via email, or in person. There are no deadlines, and no need to travel for meetings.

You and your mentor are in control – you decide when and where you meet, and how you would like to catch up.

What is a mentor?

A mentor is a guide who can help you develop solutions to issues such as employment and education.

A mentor can be any and all of the following:

  • Teacher
  • Coach
  • Advisor
  • Guide
  • Champion

What does a mentor do?

Mentors are people who have achieved success and want to help you succeed. They provide guidance on a range of things such as career advice, role modelling and communication skills.

Mentors encourage and challenge you. They can answer questions you may have about your current job and provide support to help you achieve your goals.

Am I eligible for the SSI Youth@Work program?

  • Are you currently working, studying or completing an apprenticeship or traineeship?
  • Did you arrive in Australia in the last 10 years as a refugee or migrant?
  • Are you living in Sydney, New South Wales?
  • Are you aged between 15 and 24 years?

If you answered yes to all these questions, then you are eligible!

How do I sign up?

Apply now by completing any of the following:

  • Email your name and phone number to This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Text message your name and email address to 0487 680 207 and we’ll call you back.
  • Or click Apply now, below and submit an application form.

Apply now

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For employers

SSI Youth@Work is a mentoring program which supports migrant and refugee youth who are aged 1524 and living in Sydney to retain employment.

A potential employer


Mentors are linked with young people who are working, studying or completing a traineeship or apprenticeship, to provide support for up to six months. Mentors help young people to adjust to the Australian workforce by providing support across a range of areas, including:

  • English language and communication skills
  • Understanding and adhering to punctuality and other forms of professionalism
  • Developing problem solving skills
  • Networking to enhance employment outcomes

SSI Youth@Work empowers and supports youth on their employment journey by linking them with a highly skilled mentor who supports them to identify and work towards goals that align with their current and future employment interests.

Mentors and youth establish an agreement based on individuals’ goals and interests, and develop a work plan to help participants achieve tangible goals within six months. Meeting times and locations are flexible to fit around the work and life schedules of both participants and mentors, and can include email, text message, phone or face to face.

Benefits for employers

SSI Youth@Work empowers and supports young people from refugee and migrant backgrounds by providing a direct link with mentors who have extensive experience in the Australian workforce. This approach can benefit employers by improving staff retention rates while also helping young people to develop career skills.

Youth are supported to adapt to the workforce, while employers receive cultural responsiveness support to help workplaces gain a deeper understanding of the experiences of employees from diverse backgrounds, with the aim of increasing workplace harmony.

Cultural responsiveness support

Cultural responsiveness support aims to equip workplaces with tools to achieve the following:

  • Understand the impact of the settlement experience from the perspective of new arrivals
  • Address barriers and issues that may arise in working with Culturally and Linguistically Diverse (CALD) communities
  • Increase awareness of cultural sensitivities

Eligibility

The SSI Youth@Work program is available to young people who meet the following criteria:

  • Are migrants or refugees who have been living in Australia for less than 10 years
  • Are employed, studying or completing an apprenticeship or traineeship
  • Are aged 1524 years and living in Sydney

Employers are encouraged to refer employees or prospective staff who may benefit from the program.

Submit a referral now

Contact 

T: (02) 9685 0100

M: 0487 680 207

E: This email address is being protected from spambots. You need JavaScript enabled to view it.

[No form id or name provided!]

For mentors

SSI Youth@Work is a flexible program that connects experienced mentors with young people aged 15-24 from refugee and migrant backgrounds, to help them maintain work, consider their educational options and develop their career goals.

A young man being mentored at work


SSI Youth@Work aims to enhance the career outcomes of multicultural youth who often find it difficult to secure long term employment in Australia because of language and cultural barriers. This presents a number of challenges for staff and employers, including reduced confidence and job retention rates.

What kind of support will I provide?

The program provides young people with one-on-one mentoring support for up to six months to help participants adjust to the Australian jobs market, identify educational pathways and stay in work. This may include any or all of the following:

  • Encourage young people to further develop their English language and communication skills
  • Support young migrants and refugees to better understand expectations in the workplace, such as punctuality and attendance
  • Provide guidance on topics such as rights and responsibilities, cultural awareness and workplace attire
  • Advise youth on tools and resources to help them to identify and work towards career goals

How will my support help young people?

SSI Youth@Work mentors help to improve the confidence and independence of multicultural youth by providing them with tools to identify and work towards career goals. This delivers a range of benefits to young people, such as helping them to connect with their community and fully participate in society.

How much time do I need to commit?

SSI Youth@Work is a flexible program that encourages mentors and youth to negotiate terms and conditions that work for you. Mentoring support is provided for 3-6 months and you can connect with young people over the phone, via text message, email, or in person. Mentors are required to commit at least three hours of mentoring support per week.

Can I mentor more than one person at a time?

Yes, mentors can support more than one person at a time, provided they are able to provide adequate support.

Where do I sign up?

Click here to register your interest in becoming a mentor

Can I refer young people?

SSI Youth@Work mentors are encouraged to invite young people to participate in the program. The program is available to young people who meet the following criteria:

  • Are migrants or refugees who have been living in Australia for less than 10 years
  • Are employed, studying or completing an apprenticeship or traineeship
  • Are aged 15-24 years and living in Sydney

Submit a referral now

Contact

T: (02) 9685 0100

M: 0487 680 207

E: This email address is being protected from spambots. You need JavaScript enabled to view it.

[No form id or name provided!]

Quality services and support

SSI is a community organisation and social business that supports newcomers and other Australians to achieve their full potential. We work with all people who have experienced vulnerability, including refugees, people seeking asylum and culturally and linguistically diverse (CALD) communities, to build capacity and enable them to overcome inequality.

SSI draws on its expertise and experience to advocate for the people and communities it serves. Through the work we do, we empower people to change their lives. Through our advocacy and representation, we influence ideas and policy.

Our vision is to achieve a society that values the diversity of its people and actively provides support to ensure meaningful social and economic participation and to assist individuals and families reach their potential.