Access essentials, referrals, and assistance tailored to individual needs

After 30 September 2025, SSI will no longer be providing Emergency Relief services in the Logan region. We know this support is important and want to make sure you can still access help when you need it. Please see below resources you may find helpful.

askizzy.org.au

Ask Izzy is a free and anonymous way to find national and local support. It includes services like housing, meals, healthcare, counselling , legal advice and many more.

Department of Social Services – Emergency relief

The DSS website includes information on emergency financial assistance, material aid (like food and clothing), national helplines, and a directory of funded organisations providing Emergency Relief across Australia.

If you have any questions or require assistance in the meantime, please don’t hesitate to contact us at ssier@ssi.org.au.

A personal or financial crisis can make it hard for a vulnerable individual to pay for the essentials of life. The Department of Social Services funds SSI to provide emergency relief services to people experiencing financial distress or hardship and have limited means or resources.

Forms of support can include food and fuel vouchers, part payment of bills, food parcels and clothing, budgeting assistance, and referrals to other support services. We complete more intensive referrals for people with complex needs.

SSI delivers Emergency Relief in the following regions:

• Ipswich, Queensland
• North Brisbane, Queensland
• Parramatta, New South Wales
• South East Melbourne, Victoria