Ukrainian Nationals
It would be of great assistance if the Ukrainian nationals who hold non-humanitarian visas contact SSI at:
Tel: 02 9685 0100
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Please contact us on the email above, not the form below to get a fast response.
For further information, you can also visit this page on our response to the Ukraine crisis.
General Enquiries
General Enquiries
Tel: 02 8799 6700
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Feedback, Complaints and Compliments
Settlement Services International Ltd (SSI) welcomes complaints and feedback and we think it is important that we know when we are doing a good job and when we need to improve.
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Telephone: 1800 916 857
ATIS is an automated immediate interpreting service for agency clients who need to access a phone interpreter.
Automated Telephone Interpreting Services (ATIS) Ph. 1800-131-450
For deaf, hearing or speech impairment clients
National Relay Services (NRS) Calls TTY/Voice Ph. 133-677
Speak and Listen Ph. 1300-557-727
SMS Relay Ph. 0423-677-767
Interpreting services for clients who do not speak English
Translating and Interpreting Services (TIS) Ph. 131-450
Media
Tel: 02 8799 6700; 0488 684 163
International: +61 2 8799 6700
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Suppliers
Suppliers are encouraged to visit our SSI Coupla Supplier site for answers to common FAQ's and for the appropriate contact details for your specific issue.
Visit SSI's Coupa Supplier site here.
Volunteers, Students and Interns
Volunteers email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Student Placements email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Internships email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Telephone: 1800 912 823
SSI Offices
Ashfield Head Office
Tel: 02 8799 6700
International: +61 2 8799 6700
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Address: 2/158 Liverpool Road Ashfield NSW 2131
Armidale Office
Tel: 02 9057 5673
International: +61 2 9057 5673
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Address: 1/84-86 Beardy Street, Armidale, NSW 2350
Bankstown Office
Tel: 02 8713 9200
International: +61 2 8713 9200
Address: 2/462 Chapel Road, Bankstown, NSW 2200
Carlton Office
Tel: 1800 749 174
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Address: Level 2, 100 Drummond Street, Carlton, VIC 3053
Liverpool Office
Tel: 02 9600 3100
International: +61 2 9600 3100
Fax: RESP - 9600 3199; HSP - 9600 3198
Address: 2/45-47 Scott Street Liverpool NSW 2170
Parramatta Office
Tel: 02 9685 0100
International: +61 2 9685 0100
Fax: RESP - 9600 3199; HSP - 9600 3198
Address: 81 George St, Parramatta NSW 2150
Coffs Harbour Office
Temp mobile: 0470 337 788
Address: 2/126 West High Street,Coffs Harbour, NSW 2450
Newcastle Office
Telephone:02 4969 3399
Address: 8 Chaucer St Hamilton, Newcastle, NSW 2303