Investing in community-lead solutions
SSI’s Grassroots Collective is a pilot initiative that provides flexible funding and practical support to community organisations delivering locally driven solutions.
We believe communities are best placed to identify their needs and create meaningful change. This pilot helps turn community-led ideas into action while building long-term capability.
Through financial and in-kind support, participating community groups and organisations join a growing network committed to strengthening connection, inclusion and resilience. Together, we’re testing new ways to support grassroots innovation and community capability across Australia.
What's on offer



Beyond funding: Selected organisations receive guidance throughout delivery, connections to local stakeholders, opportunities for shared learning, and inclusion in The Grassroots Collective network.
Learn more about The Grassroots Collective
Eligibility
Stream 1
Community Group
- Incorporated not-for-profit organisations
- Non-incorporated community groups with an incorporated auspice (legal & financial responsibility)
- Social enterprises with community purpose
- Community-led organisations (multicultural, grassroots, lived experience)
- New or emerging ethno-specific organisations
- Groups with limited grant experience or facing barriers
Stream 2
NGO Supported Community
- Small NGOs applying with a community that has no formal organisation
Ineligble applicants
- Individuals
- Political organisations or activities
- For-profit entities without a clear community benefit
- Organisations not working with eligible migrant or settlement-pathway communities
Important requirements: Applicants must show a strong, genuine connection to communities facing settlement and integration challenges.
This pilot focuses on communities within specific visa and settlement pathways.
Geographic scope: This pilot is open to organisations delivering initiatives in regions of South East Queensland and Perth.
Eligible initiatives
Initiatives should focus on one clear and practical outcome for participants. Here are some examples of eligible activities across our priority areas:
Children and Young People
Strengthen participation, confidence, voice and connection for children and young people within their communities.
Examples include:
- Creative, cultural, or digital projects led by young people, ending in a community event or shared outcome
- Peer or mentor-led activities that build confidence, leadership, and community involvement
- Workshops where children and young people share their ideas and help design solutions to issues affecting them
- Safe and inclusive group activities that connect young people with community spaces, mentors, or support services
Refugees and People Seeking Asylum
Reduce isolation, build confidence and support participation and navigation within local communities.
Examples include:
- Community-led sessions that help people understand health, education, housing, and local services
- Peer-led groups or safe spaces that support connection and shared learning for newly arrived people
- Inclusive activities for refugees and people seeking asylum with disability, ensuring accessibility
- Projects that connect newly arrived people with local residents, groups, or community networks
Health and Wellbeing
Strengthen wellbeing, health literacy and community connection through culturally responsive, preventative approaches.
Examples include:
- Creative or storytelling projects that explore wellbeing, mental health, or disability in simple and accessible ways
- Peer-led sessions that reduce stigma and help people understand available support services
- Community activities that build social connection and support overall wellbeing
Integration, Inclusion and Belonging
Build relationships, trust and shared understanding across diverse communities.
Examples include:
- Intercultural events or projects that encourage meaningful interaction, not just attendance
- Storytelling, arts, or community discussions that explore identity, belonging, and shared experiences
- Projects that bring together newly arrived and long-term residents for a shared goal
- Creative or cultural activities that support inclusion and active participation in the community
Service Navigation and System Literacy
Improve understanding and confidence in navigating mainstream services and systems.
Examples include:
- Community-led workshops or sessions on how to access important services
- Peer educators or community ambassadors who help others understand and use services
- Simple, culturally appropriate resources that explain how to find and use services
- Activities that build practical knowledge of how systems work and where to get help
Employment Readiness
Early-stage employment readiness, aspiration and pathway development (not job placement).
Examples include:
- Community-led workshops on job readiness and workplace culture
- Sessions or events that connect people with employers or different industries
- Mentoring or storytelling from people who have found pathways into work
- Activities that build skills and confidence to pursue training, volunteering, or jobs
Strengthening Community Leadership and Capacity
Across all priority areas, activities may also focus on strengthening leadership and delivery capability where this directly supports the identified outcome.
Examples include:
- Leadership training or mentoring for community members running the project
- Training in governance, project delivery, or community organising linked to the project
- Peer-led activities that build skills and support the community to continue after the grant ends
Ineligible activities
- Core organisational operations: General administration, staff salaries not directly linked to the project, rent, utilities, or insurance unrelated to the initiative.
- Ongoing existing service delivery: Ongoing service delivery already funded elsewhere, programs with government contracts, or activities duplicating existing funded services.
- Political advocacy or campaigning: Activities supporting political parties or candidates, lobbying for legislative change, or political rallies.
- Capital works or major infrastructure: Building or renovation works, purchase of vehicles, or major equipment (minor equipment directly related to the activity may be considered).
Key dates
Applications open: 1 April 2026
Applications close: 30 April 2026
Application assessment period: 7 May – 21 May 2026
Notification and onboarding: Late May
Funds released: Early-mid June 2026
Application process
(1) Expression of Interest: Submit a short and accessible EOI outlining your idea.
(2) Guided discussion: Shortlisted organisations will be invited to discuss their initiative with the selection panel.
(3) Assessment: Applications are assessed using clear, outcome-focused criteria.
(4) Notification and onboarding: Successful organisations will receive a formal offer and onboarding support.
(5) Initiative delivery: Projects are implemented with light-touch monitoring and support.
What to expect
Successful organisations will:
- Enter into a simple funding agreement
- Deliver the approved initiative within agreed timeframes
- Participate in a mid-point update and final reporting process
- Provide a basic expenditure summary
- Acknowledge SSI support in communications and materials
SSI will provide guidance, support and opportunities for shared learning throughout the project.
Frequently Asked Questions
Who is eligible to apply?
Eligible applicants include incorporated not-for-profit organisations, community groups supported by an incorporated auspice, and social enterprises aligned with the initiative’s purpose.
Organisations should be community-led and demonstrate strong connection to communities experiencing settlement or integration challenges.
This pilot round is open to initiatives delivered in Queensland and Western Australia.
Can unincorporated community groups apply?
Yes. Unincorporated community groups can apply if they are supported by an incorporated organisation willing to act as an auspice and take legal and financial responsibility for the funding.
What is an auspice organisation?
An auspice organisation is an incorporated organisation that agrees to receive and manage funding on behalf of an unincorporated community group.
The auspice is responsible for financial accountability and ensuring the funding is used for the approved initiative.
Do we need to be a registered charity?
No. Organisations do not need to be registered charities.
However, they must be incorporated and demonstrate a clear community benefit aligned with the purpose of the initiative.
Can organisations outside Queensland or Western Australia apply?
No. This pilot round is focused on initiatives delivered in Queensland and Western Australia.
Can individuals apply?
No. This initiative supports community-led organisations and groups.
Individuals are not eligible to apply.
Can an initiative cover multiple priority areas or only one outcome area?
Initiatives should focus on one primary outcome area.
Projects may contribute to additional outcomes, but applications will be assessed based on the clarity and feasibility of the main outcome identified.
Can we propose a one-off event?
Yes. One-off events can be supported if they are community-led and demonstrate a clear and practical outcome for participants.
Can we propose a program delivered over several months?
Yes. Initiatives may be delivered over a period of time, provided they can be completed within the approved project timeframe and demonstrate achievable outcomes.
Can we continue an existing program with this funding?
Funding is intended to support new initiatives or pilot activities.
Existing programs may only be considered if the proposal introduces a clearly defined new component, innovation or expanded outcome.
Can we submit our EOI in a language other than English?
Yes. SSI aims to make the process accessible and may accept responses in other languages where appropriate.
Applicants are encouraged to contact the program team if language support is required.
Can we submit a video instead of written responses?
Yes. Applicants may have the option to submit a short video response at the Expression of Interest stage if this better supports accessibility and communication of their idea.
Can we receive feedback if unsuccessful?
Yes. SSI will aim to provide brief feedback to unsuccessful applicants.
Where capacity allows, organisations may also be offered an opportunity to discuss how to strengthen future applications.
Can project timelines change after approval?
Project timelines are expected to align with the approved delivery period.
If circumstances change, organisations should contact SSI as early as possible to discuss potential adjustments.
Can organisations use SSI logos and branding?
Yes. Successful organisations will receive simple communications guidance, including approved acknowledgement wording and SSI logo files, to support appropriate recognition of SSI’s support.
What is an Incorporated Not-for-Profit Organisation?
An incorporated not-for-profit organisation is a group that:
- Has been formally registered as a legal entity
- Operates for a community, charitable, or social purpose (not for profit)
- Does not distribute profits to members (any surplus is reinvested into its activities)
What is the registration requirement for an Incorporated Not-for-Profit Organisation?
In Queensland incorporated Association must register with Office of Fair-Trading Queensland. In Western Australia, organisations must register with Department of Local Government, Industry Regulation and Safety. For national registration, some incorporated organisations may also register as charities with Australian Charities and Not-for-profits Commission (ACNC)
Do you have any specific requirements for submitting the video? Such as, capacity limit, and video types?
Please see the below guides for how to submit your video.
How to upload your video to YouTube and share the link
Is this available to all regions within Western Australia and Queensland?
In Queensland we are able to support initiatives in the regions of Brisbane, Ipswich, Redlands and Moreton Bay South.
In Western Australia we are able to support the regions of Stirling, Swan, Wanneroo, Gosnells, Armadale, Kwinana, Canning and Joondalup.
Ready to apply?
If your organisation has a community-led idea that aligns with the initiative’s purpose, we encourage you to apply.
Before you apply: Please note that once you start your application, you cannot exit and resume the session. Please be prepared with your responses for your written, or video, submission.
Details that will need to be covered:
Your Activity or Project
- What you want to do (activity, event, or project)
- Who will join or benefit
- How the community is involved (leading or working together)
Community Benefit
- What positive change this will bring
- What problems it helps solve (e.g. isolation, language barriers, wellbeing)
Funding Request
- How much funding you need
- What the money will be used for (main items only)
For Stream 2 (NGO-supported applications):
- Explain the NGO’s role
- Confirm how the communities you work with helped design the project
Get in touch
Email: grassrootscollective@ssi.org.au
Phone: (02) 9685 0100
Inclusive hiring support
SSI helps employers across NSW, Queensland and Victoria access skilled refugees with disability through Inclusive Employment Australia, connecting inclusive workplaces with ready talent.
Embrace workplace diversity, all the while achieving your diversity, ESG, or social procurement goals.
We have extensive experience with inclusive hiring for businesses, collaborating with employers to prepare jobseekers for employment. We can help you find candidates, enhance their skills, and help them to overcome the barriers challenging them.
Since 2015, SSI has supported candidates across a diverse range of cultural and linguistic backgrounds, abilities, and life stages, to find sustainable employment matched to their skills and qualifications.
Benefits of hiring refugees with disability
- Access to untapped talent – bring valuable skills, resilience, and motivation into your workforce.
- Boost workplace diversity – create a team that reflects and connects with Australia’s diverse communities.
- Strengthen inclusion – demonstrate your commitment to equity and social responsibility.
- Improve staff retention – many employers find strong loyalty and dedication from employees with lived refugee and disability experiences.
- Fill skills gaps – match roles with capable candidates who are ready to contribute.
- Enhance workplace culture – diverse perspectives drive innovation, empathy, and problem-solving.
- Community impact – play a role in reducing barriers to employment and building stronger, more inclusive communities.
- Access support and incentives – receive ongoing assistance, training, and potential financial subsidies to make the process easier.

Download information flyer/poster

Employer support pathway
We will work together to find the perfect fit for your requirements. You will be able to access expert guidance from providers on recruitment and workplace practices.
We will work with you to:
- identify your business needs
- find suitable candidates
- access training
- make workplace adjustments, job customisation and tailoring
- provide safe and productive workplaces
- retain employees with disability.
What we offer

- Understand your needs – we work with you to assess your business needs and plan next steps.
- Tailored job matching – roles are customised to align participant abilities with employer requirements.
- Subsidy guidance – support with government subsidies and financial incentives.
- Practical support – funding for participant training, tools, uniforms and travel.
- Networking opportunities – invitations to job fairs and employer events.
- Post-placement support – regular check-ins and site visits to ensure success for both employer and employee.
- Workplace safety – risk assessments and management of any participant-related workplace risks.
- Continuous improvement – employer feedback and reviews help us strengthen our services.
- Diversity training – access to SSI’s interactive workshops and customised training to build inclusive workplaces.
Where we work
We’d love to partner with employers in NSW, Queensland and Victoria close to where our participants live. Take a look at our locations here. With over 37 sites across metropolitan areas, there are lots of ways we can connect.
Start hiring inclusively today
SSI offers this service in NSW, Queensland and Victoria.
P: 1800 299 486 (NSW)
P: 1800 299 487 (QLD)
P: 1800 299 482 (VIC)

Inclusive Employment Australia is funded by the Australian Government Department of Social Services.
About SHER
Safe, Healthy and Empowered Relationships (SHER) is a Domestic and Family Violence behaviour intervention program for men who speak Dari, Swahili, Samoan and Karen, and are living in Logan, Ipswich, Brisbane, Gold Coast or Moreton Bay.
The goal of this program is to increase safety for women and children by providing men an opportunity to take accountability for their actions recognising the harm their violence and behaviour choices are having on family.
This program helps you:
- Build effective ways to handle difficult situations without conflict
- Take responsibility for your actions and impact on others
- Build healthy family relationships as a father and husband
How we can help
This program is for men who:
- come from an Afghan Dari, Swahili, Samoan and Karen speaking backgrounds living in Logan, Ipswich, Brisbane, Ipswich, Gold Coast, or Moreton Bay
- are concerned about how their behaviour affects their family
- are ready to make positive changes in their relationships
The SHER program can help to:
- Understand the difference between unhealthy and healthy relationships
- Build new ways to handle difficult situations
- Take accountability for your actions to build a safer home for your family
- Build better connections with those you care about
Program structure
Individual support phase
- One-hour weekly sessions
- Private discussions with a skilled bi-cultural workers
- Opportunity to discuss your specific situation
- Prepare for group work in a comfortable, private setting
- Explore new perspectives on family relationships
- Build strategies for creating a safer home environment
Group program phase (16 weeks)
- Weekly sessions
- Closed group format (same participants throughout the program)
- Learn from and support other men in similar situations
- Develop practical skills for positive change
Sessions take place every Thursday evening for 16 weeks, 6 – 8pm commencing April 2025
Gould Adams Community Centre, 558-662 Kingston Road, Kingston
Getting help
If you or someone is in immediate danger, please call Triple Zero (000) for emergency services.
If you are subjected to or impacted by sexual violence, know someone who is, or are triggered by this content and would like to access support, please contact:
- 1800 RESPECT – Call 1800 737 732, text 0458 737 732, chat online or video call via their website for confidential domestic, family and sexual violence counselling information and support services
- DV Connect – Call 1800 811 811 for immediate support with crisis transport and accommodation in QLD
- Lifeline – Call 13 11 14
- 99 Steps – 07 3412 8282 or 99steps@ssi.org.au for women from CALD backgrounds living in Logan/Beenleigh experiencing DFV. Support includes information, advice, case work support and referral

Program Update: Temporary pause on Expressions of Interest
Due to a high volume of applications, the Health Support Navigation Service (HSNS) will temporarily pause new Expressions of Interest (EOI’s) from 2 February. The EOI form will reopen on 4 May when new referrals will resume. This short pause will allow our team to focus on supporting people who have already applied, ensuring we continue to provide timely, person-centred assistance without extended wait times. We appreciate your understanding and we are grateful to be supporting so many community members who need help navigating the healthcare system.
About Health Support Navigation Service
The service supports individuals from CALD and refugee populations, and those who are homeless or at risk of homelessness to have better access to primary health care in South Western Sydney Region
There is a critical need for improved service navigation to support better primary healthcare outcomes for CALD, refugee, and homeless communities. Many face barriers such as limited culturally appropriate services, low health literacy, stigma, and financial or mental health challenges. With the right care and support, people can more easily navigate the system and access the healthcare they need.
Who is this for?
People who are eligible for the service include those who:
- are residents of the South Western Sydney (SWS) Local Government Areas (LGA’s) of: Bankstown-Canterbury, Fairfield, Liverpool, Campbelltown, Camden, Wollondilly, Wingecarribee.
- are refugees or asylum seekers
- are experiencing homeless or are at risk of homelessness
- are from culturally and linguistically diverse backgrounds who were born overseas and usually speak a language other than English at home
What we do
Eligible participants receive:

Short term goal-focused support services provided through a navigator

Access to language translation and transport services depending on individual needs

Connection to community health services such as GPs, specialists, and other healthcare professionals , and referrals to local community health supports across the 7 eligible LGA’s

Individualised care plans and personal support service

Assistance with the application of a Medicare card for eligible clients

Access to financial support to cover gaps fees and approved treatment costs

Individualised care plans and coordination tailored to clients specific health needs for a maximum of three months

Access to preventative health care
Type of medical services costs covered
- GP visits
- Health checks
- Pathology
- Preventative health activities such as vaccinations, cancer screening and STI/BBV testing
- Wound care
- Allied health such as speech therapy and podiatry
- Mental health psychology and/or psychiatry visits
- Approved medical aids
- Medical form support
We’re here to help

Our service navigators are culturally competent and work professionally and respectfully to deliver trauma- informed care and have qualifications or experience in healthcare.

We provide a person-centered approach to providing health services that respect and integrates everyone’s cultural and linguistic background into care coordination

We work closely with other local service providers, including healthcare and social service organisations, to make appropriate referrals for our clients prior to clients being exited from our program
Partner with us
We’d love to work with your organisation. Partner with us to bring your expertise to those who need it most.
Whether you’re a community health centre, GP clinic experienced with homeless populations, CALD and refugee community organisation, multicultural group, faith leader, or specialist service provider, we invite you to join us on this initiative.
- Co-host information sessions within your community
- Address the multifaceted needs of individuals and families within the target populations by facilitating smooth client transfers and referrals
- Provide your expertise to contribute to a robust referral network to ensure clients can access holistic support – from a range of services, including:
- CALD and refugee organisations
- Refugee and asylum seeker support services
- Homelessness support and services
- Community health providers and GPs
- Community and faith groups
Contact us at clientservices@ssi.org.au for more information.
Get in touch
p. 1800 298 474
Where we are
For clients and communities in Campbelltown, Camden, Wingecarribee, and Wollondilly LGAs, please contact us at clientservices@ssi.org.au or call 1800 298 474 to get direct support and guidance
Address: 2/462 Chapel Road, Bankstown NSW 2200, Australia.
Daily, Monday – Friday
9:00am – 4:30pm
Address: 7 William St, Fairfield NSW 2165, Australia
Every Thursday
9:00am – 4:30pm
Address: 1/45-47 Scott Street, Liverpool NSW 2170, Australia
Postal address:
PO Box 152, NSW 1871, Liverpool
Meetings must be booked in advance
Address: 6 Harper Cl, Tahmoor NSW 2573
Wednesday Week 3 monthly
10:00am – 1:00pm
Address: 6 Harper Cl, Tahmoor NSW 2573
Wednesday Week 3 monthly
10:00am – 1:00pm
Address: Dr James Pirie Community Centre, 124 Bigge St, Liverpool NSW 2170
Every second and fourth Wednesday fortnightly.
Improving safety outcomes for migrant and refugee women and children
The Train, Engage, Connect, Support (TECS) project seeks to engage and build the capacity of multicultural community and faith leaders across Australia to prevent and respond to family, domestic and sexual violence (FDSV), in collaboration with specialist services.
This is a collaborative initiative, which recognises the importance of mobilising communities to address FDSV – a universal issue. Faith and community leaders supporting multicultural communities share our vision of respect, safety, and equality for all and have a unique and critical role to play as social responders. The TECS project has developed learning resources to support leaders to take action to prevent and respond to FDSV in their communities.
Fostering a supportive and inclusive environment is crucial—one where victim survivors of FDSV feel empowered to seek help, and individuals who use FDSV are held accountable for their actions.
The TECS project is supported by the Australian Government under the National Plan to End Violence Against Women and Children 2022-2032. The project is delivered by SSI in partnership with the Federation of Ethnic Communities’ Councils of Australia (FECCA).
Safer, stronger communities free from violence: our approach
In collaboration with community leaders, faith leaders, people from migrant and refugee communities with lived experience, and key sector stakeholders, the project involves:

National consultations with nearly 300 faith and community leaders, victim survivors and sector stakeholders across all states and territories.

Collaboration with faith and community leaders, victim survivors and sector stakeholders to co-design and deliver an evidence-based, culturally responsive national training package for faith and community leaders.

Facilitation of learning circles to support leaders to provide feedback, connect and share experiences following completion of the training.
Taking action to keep multicultural communities safe: Faith and community leaders training
The TECS project’s co-designed learning materials support community and faith leaders from migrant and refugee communities to prevent, identify and respond to FDSV. These resources are available to community and faith leaders across Australia who want to build their skills in understanding FDSV and support their communities to address these issues.
The training package includes:
- An interactive e-learning course to increase faith and community leaders’ confidence to understand and shape their role in recognising FDSV, responding appropriately, and referring victim-survivors to appropriate services. Includes vignettes featuring diverse community and faith leaders to highlight the role leaders can play in responding to FDSV.
- A conversation guide to help leaders recall core information from the e-learning and have conversations about FDSV in their communities. This is available within the e-learning.
- Opportunity to join a learning circle where you can connect with other leaders who have also completed this training. The registration link for this is available within the e-learning.
Certificates are available for leaders who complete the e-learning course.
Download stakeholder engagement toolkit

This toolkit helps to promote our free training for community and faith leaders to learn how to safely support people experiencing family, domestic, and sexual violence in their community.
Download promotional flyer/poster

This flyer/poster is available to help promote our free training for community and faith leaders supporting multicultural communities.
Download policy insights

This policy insights paper presents key opportunities for enhancing the mobilisation of migrant and refugee communities in the prevention of, and early intervention in, domestic, family and sexual violence (DFSV) across Australia. Specifically, it reflects on the critical role of multicultural faith and community leadership.
Get in touch
For more information about this project, please contact us at fdsv.tecs@ssi.org.au or call our Community Engagement Coordinator on 0466 217 497.
Do you need support?

1800RESPECT – 1800 737 732
This is a 24-hour national sexual assault, family and domestic violence counselling line for any Australian who has experienced or is at risk of, family and domestic violence and/or sexual assault.
Individuals can also access local support services and search the internet using Daisy, a free app developed by 1800RESPECT that protects user privacy.
If you need translation or interpreting services call:
Translating and Interpreting Service National on 13 14 50 and ask them to contact 1800 RESPECT for you.
For callers who are deaf or have a hearing or speech impairment call National Relay Service and ask them to contact 1800RESPECT
- TTY/Voice Calls – phone 133 677
- Speak and Listen – phone 1300 555 727
- Internet relay users – visit the National Relay Service website
MensLine Australia – 1300 789 978
Supports men and boys who are dealing with family and relationship difficulties. 24/7 telephone and online support an information service for Australian men.
Men’s Referral Service – 1300 766 491
This service from No to Violence offers assistance, information and counselling to help men who use family violence.
Kids Help Line – 1800 55 1800
Australia-wide free 24/7, confidential and private counselling service specifically for children and young people aged five to 25 years.
Elder Abuse Help Line – 1300 651 192
Free information and support services for people who experience or witness the abuse of an older person. Operating hours vary.
Financial Counselling Australia – 1800 007 007
Access free resources and advice from a private financial counsellor. Call 1800 007 007 to speak to someone in your state.
13YARN – 13 92 76
The first national crisis support line for mob who are feeling overwhelmed or having difficulty coping.
They offer a confidential one-on-one yarning opportunity with a Lifeline-trained Aboriginal & Torres Strait Islander Crisis Supporter.
About SafePath
Victims of sexual violence from culturally and linguistically diverse (CALD) communities face unique challenges in reporting and reaching out for assistance when there is a lack of culturally responsive and trauma-informed services. Often, sexual violence services are not equipped with culturally and linguistically informed information, further enhancing barriers that victims may experience.
SafePath is a two-year project funded until June 2025 by the Department of Communities & Justice. The project aims to further equip frontline practitioners in identifying and responding to CALD victim survivors of sexual violence perpetration.
How we help
SafePath will develop culturally and linguistically informed resources to support victim-survivors, practitioners, and wider communities about sexual violence.
We invite you to share and use the resources when they are available. Some resources will be available in-language.
Getting help
If you or someone is in immediate danger, please call Triple Zero (000) for emergency services.
If you are subjected to or impacted by sexual violence, know someone who is, or are triggered by this content and would like to access support, please contact:
- Full Stop Domestic Violence helpline on 1800 385 578 or Full Stop NSW Sexual Violence Helpline on 1800 424 017
- Lifeline on 13 11 14
Get in touch
Should you have any comments, feedback, or questions, please contact us.
E: info@ssi.org.au
P: 02 8799 6700
About the program
The Strategies to Prevent Modern Slavery (SToP Modern Slavery) project was funded by the Federal Attorney-General’s Department to develop short story-based videos as an education tool to deepen knowledge and understanding of modern slavery in all its forms.
The videos particularly focus on forced labour, domestic servitude within intimate partner relationships, and forced marriage, as three forms of modern slavery. They are designed to deliver sessions to hold meaningful and engaging discussions and reflection to understand the nuances around these forms of modern slavery.
“The approach of using story-based videos and facilitating discussions
has led to ongoing conversations with the community.”
The videos
A series of short videos explains the three forms of modern slavery in simple, relatable terms, using examples developed in partnership with communities. These videos can be used in group discussions or as a self-reflective exercise, and some are also available in Arabic, Dari and Chinese.
How do you want to use the videos?
What is modern slavery?
In Australia, modern slavery is defined as ‘a range of serious exploitative practices which includes human trafficking, slavery, slavery like practices, and the worst forms of child labour.’ (National Action Plan to Combat Modern Slavery 2020-2025).
Modern slavery includes situations where people are forced to work or marry against their will, are not paid properly, are controlled through threats, deception, coercion, and cannot safely walk away from the situation.
Forms of modern slavery:
- Human trafficking
- Deceptive recruitment
- Forced marriage
- Slavery
- Debt bondage
- Forced labour
- Worst forms of child labour
- Domestic servitude
Some signs someone may be in a modern slavery situation:
- They are not allowed to leave their work or home freely.
- Their passport or ID is held by someone else.
- They are afraid to speak up or seek help.
- They work long hours with little or no pay.
- They are under constant surveillance or control.
Learn more about the Strategies to Prevent Modern Slavery (SToP) Program
About Strategies to Prevent Modern Slavery (SToP)
The Strategies to Prevent Modern Slavery (SToP Modern Slavery) Project was funded by the Attorney-General’s Department under the National Action Plan to Combat Modern Slavery 2020-25. The program aimed to develop short story-based videos as an education tool to deepen knowledge and understanding with migrant and refugee communities around modern slavery. This project was guided by a reference group comprising of community leaders, people with lived experience, and experts.
The consultation process
As part of the Strategies to Prevent (SToP) Modern Slavery program, community consultations were undertaken across New South Wales and Queensland, with some exploratory engagement initiated in Victoria. These consultations included a combination of individual interviews and group discussions involving 84 participants, including community members, faith leaders, people with lived experience, community leaders, and frontline workers from over 20 culturally and linguistically diverse communities. The process provided critical insights into community perceptions, knowledge gaps, and the culturally specific ways in which modern slavery is experienced, understood, and addressed within different communities.
The co-design process
The co-design of these resources was undertaken in genuine partnership with community leaders, individuals with lived experience, and community organisations – ensuring that their cultural expertise and insights meaningfully shaped the content.
How did we create these videos?
A series of story-based videos were developed to present the complex issues of forced labour, forced marriage, and domestic servitude within intimate partner relationships in a simple, engaging, and culturally relevant manner.
Developed with cultural sensitivity and respect, these videos break down complex concepts into relatable contexts, making them more accessible and impactful for diverse communities. Importantly, the videos present these issues in a way that allows for othering, fostering a sense of empowerment through awareness, education, and meaningful engagement aimed at challenging and disrupting harmful norms and practices through the medium of stories and film.
“Proud that I attended this session, if you hear anything problem, you must report to the police system, this is good information.”

“Simple video presentation and explanation about the issue.”

“In my opinion, this session was very great and I learn a lot. I know this sort of sessions will help women to share their stories and it will inform them to get help if needed. It was great to be here. Thanks a lot.”

“We need more awareness. These services are useful for early marriage.”

“I have gained more knowledge about domestic servitude and would share to my friends and close relatives.”

About Championing Action for Tech Safety (CATS)
This project educates refugee and multicultural communities about how technology can be used in domestic and family violence. It provides practical knowledge on identifying and protecting against spyware, tracking apps, cache information, and passcodes that perpetrators may use to harm women and their children.
SSI successfully tendered for funding through the Preventing Tech-based Abuse of Women Grants Program (funded by the eSafety Commissioner). This program contributes to the Federal Government’s National Plan to End Violence Against Women and Children 2022-32 (the National Plan). Fundamental to the success of the National Plan is understanding and addressing tech-facilitated abuse of women and children.
Community education
We developed educational short story-based videos to spark conversations and reflections among community groups and individuals. We also created a training package to support these conversations through a community education program.
The videos focused on four areas of technology-based abuse that can be watched in multiple languages including Dari, Arabic, Chinese and English.
- Image-based abuse
- Impersonation
- Use of children’s devices
- Tracking
These resources help facilitators and participants discuss and understand the experiences of culturally and linguistically diverse (CALD) women affected by technology-based abuse.
How do you want to use the videos?
Free online training to learn more
Build your understanding of technology‑facilitated abuse in domestic and family violence, with a focus on the experiences of women from migrant and refugee backgrounds. This free, 30‑minute e‑learning course designed for social services workers and community leaders equips you to recognise abuse, respond effectively and strengthen community safety.
FAQs
What is tech-facilitated abuse?
According to eSafety, ‘technology-facilitated abuse or ‘tech-based abuse’ refers to harmful actions carried out online or through digital technology. These include harassment, making threats, stalking and coercive or controlling behaviour’.
For comprehensive information on this topic, head to the eSafety webpage.
More about the educational videos
SSI consulted and worked closely with community groups and caseworkers to create these resources. Together, we developed four videos that explore common forms of technology-based abuse reported by CALD women, which include:
- Impersonation
- Image-based abuse
- Tracking
- Use of children’s devices
These videos show real-life scenarios to help participants understand and discuss these experiences. You can use the videos in group discussions or watch them alone for self-reflection.
Get in touch
For more information about the project, please contact us on info@ssi.org.au.
About the Adira Centre
We promote culturally responsive, evidence-based and community informed responses to domestic, family and sexual violence in NSW, including in regional and rural areas.
The Centre collaborates across women’s safety, multicultural and settlement sectors in NSW to enhance quality, safe and culturally responsive domestic, family and sexual violence services and community-based responses.
Our tailored approach involves:
- case management and collaborative practice support
- community engagement: lived experience advice, supporting social responders and community education
- sector capacity building, engagement and training
- consultation, research, policy advice and advocacy to drive systemic change.
We work across four focus areas: primary prevention, early intervention, response, and recovery and healing.
Culturally responsive practice
We understand the importance of ensuring that domestic, family and sexual violence responses meet the needs of communities in all their diversity. Our work is grounded in cultural responsiveness and informed by evidence and community insights.
The Centre combines expertise in culturally responsive practice and a deep understanding of how different forms of violence can impact women, children and families from multicultural communities, as well as the specific challenges they may face in seeking help.
We work with victim survivors and communities to address these complex issues. We also collaborate with other services to provide appropriate support to migrant and refugee women, children and families.
What we do
Individuals
We provide specialist, culturally responsive support to migrant and refugee women and children who are at risk of, or experiencing, domestic, family and sexual violence. This includes:
- Support for immediate safety.
- Collaborative, culturally responsive and holistic case management.
- Counselling and recovery support.
- Support for socio-economic participation and community connection, and referrals to appropriate services.
Communities
We work with multicultural communities to support them with the knowledge and resources to effectively recognise, respond to, and prevent domestic, family and sexual violence. This includes:
- Community engagement and education on the drivers of domestic, family and sexual violence and available support services.
- Empowering communities as social responders.
- Supporting communities to lead positive change in attitudes towards gender equality and healthy relationships.
Sector and service delivery
- Expert advice and capacity building on cultural responsiveness in the context of family, domestic and sexual violence.
- Collaborative practice support, working with practitioners across sectors.
- Promoting cross-sector collaboration and developing evidence to enhance policy and practice responses.
Impact reports

Established in 2024 and funded by the NSW Government, the NSW Multicultural Centre for Women’s and Family Safety (the Adira Centre) works across NSW to enhance culturally responsive domestic, family and sexual violence prevention and response in migrant and refugee communities. This report outlines the Adira Centre’s key achievements in its first year.

The cohort of Supporting U women, recruited in mid-2024, were supported to undertake grassroots consultations into issues of DFSV in their communities. This is an important step towards the Adira Centre’s longer-term goal of fostering community-led responses to DFSV in migrant and refugee communities.

Scoping the Gap explores the reality of unfunded domestic, family and sexual violence (DFSV) support provided by settlement and multicultural organisations and services working with migrant and refugee women and families. The research seeks to make visible systemic gaps and to depict the load carried by this sector in supporting women’s safety, despite limited recognition or resourcing.
Understand your rights as an NDIS participant
We have created easy-to-understand resources in English, Arabic, Chinese, Hakha Chin, Karen, Khmer, Punjabi, Urdu and Vietnamese to enhance NDIS participants’ understanding of their rights and the quality of services they should expect from providers.
Find videos, brochures and more in your language
About The Rights Path Project
This project is designed to deliver robust choice and control focused outcomes for culturally and linguistically diverse (CALD) people with disability through an approach that draws on their own experiences. SSI has worked closely with NDIS participants and providers across NSW, Queensland and Victoria to consult, co-design, test and disseminate relevant and accessible in-language resources.
The purpose of this project is to:

Develop resources in English, Arabic, Chinese, Hakha Chin, Karen, Khmer, Punjabi, Urdu and Vietnamese.

Strengthen NDIS participants’ understanding of their rights and the quality they should expect of NDIS service providers.

Improve participant knowledge of how to make a complaint when they are not satisfied with services they receive.

Work with NDIS providers to assist in meeting their responsibilities under the NDIS Quality and Safeguarding Framework.

Encourage providers to connect, collaborate and form partnerships, share best practice, to strengthen their feedback and complaints pathways and promote participants rights by using the resources developed in this project.
Meet the participants

Participating in The Rights Path Project as a Lived Experience Consultant helped Rabia—a mum of two from a Pakistani background who speaks Urdu, Punjabi and English—discover her voice and recognise her role as an advocate within her community.

Participating in The Rights Path project as a lived experience consultant helped Anh gain a better understanding of her own rights and the steps to take when facing issues with NDIS services. Her experience will also empower others in the community who are experiencing similar challenges.
Participant reflections
Showing 1 – of 6 program resources

*Pseudonym used
Provider Consultants
SSI would like to acknowledge the project contributions made by the following NDIS Providers as Provider Consultants of The Rights Path Project:
- Amparo
- Bakhtar Community Organisation
- Carers QLD
- Carers VIC
- Empathy Community Services
- Inclusion Melbourne
- Fortify Health
- Maple Community Services
- Multicultural Disability Advocacy Association (MDAA)
- National Premier Disability Services
- ONCALL Group Australia
- People with Disability Australia
- SydWest Multicultural Services (previously Participate Australia)
- Uniting (NSW, ACT)
Advocacy
Click on the below links to go to the resources:
- What is an independent disability advocate?
- How a disability advocate could help you
- How can I find an advocate?
- Disability advocacy finder
- National Disability Advocacy Program
- Multicultural Disability Advocacy Association
- Action on Disability in Ethnic Communities
- Amparo
- National Ethnic Disability Alliance
- My Life, My Voice
- Disability Gateway
- Queensland Advocacy for Inclusion
- Your rights and entitlements in disability services
- SSI Local area coordination
- FECCA
- ECCV Raise our voices
- Disability advocacy NSW
- Disability advocacy VIC
- ADA Australia
- TAS Speak Out Advocacy
- People With Disability Australia
- Disability Advocacy Service NT
- Disability Advocacy and Complaints Service of South Australia Inc (DACSSA)
- ACT Disability, Aged and Carer Advocacy Service
In-language resources
Click on the below links to go to the resources:
- Your rights and entitlements in disability services (Vietnamese)
- NDIS Code of Conduct in multiple languages
- MiAccess
- NDIS Commission resources in your language
- Speak My Language ECCV
- Multicultural Disability Hub
- MyCare Space
- Amparo Factsheets
- Multicultural Australia Disability Support
- Centre for Culture, Ethnicity and Health, Key disability organisations
- ECCV Multicultural Disability Hub
NDIS Commission
Click on the below link to go to the NDIS Commission complaint contact form:
Feedback
- Click here for National Disability Safeguards Commission complaints form
- Call 1800 035 544, using Translating and Interpreting Service (TIS) at 131 450 for assistance.
- Phoning: 1800 035 544 (free call from landlines) or TTY 133 677.
- National Relay Service and ask for 1800 035 544.
- Make a complaint with the Commonwealth Ombudsman here
You can also make a complaint or share a compliment on the nTrustus digital complaints management system.
Other useful resources
Click here to view resources for NDIS Emergency and Disaster Management – R4NED funded by an NDIS Commission grant and developed by Kaleidoscope Focus.
Click here for reports and activity received by the Ageing and Disability Commission.
Carers Queensland – click here for stories of people with disability, their families and carers from multicultural communities.
Learn more about The Rights Path Project:
How did we create these resources?
We’ve adopted a human-centred co-design process, where SSI facilitators and participants worked closely together to explore feedback mechanisms within the NDIS service and support system. Workshops were conducted in English, with interpreters provided for participants with limited English language proficiency, and focused on the lived experiences of participants.
The consultation process
SSI engaged 18 Lived Experience Consultants both through online and face-to-face consultation workshops across NSW, QLD, and VIC to meet and consult with people with lived experience of disability. These consultations aimed to review the experiences of NDIS participants, their family members, and carers from the Khmer, Punjabi, Urdu, and Vietnamese-speaking communities. The focus areas included:
- Accessing the NDIS
- Understanding your rights
- Providing feedback to NDIS providers
SSI also collaborated with NDIS providers to gain insights into their experiences working with and managing feedback from CALD participants. This collaborative effort aims to ensure a comprehensive understanding of the needs of CALD participants, facilitating better service delivery and support.
The co-design process
SSI engaged 17 lived experience consultants in both online and face-to-face co-design workshops. These sessions focused on collaboratively designing culturally appropriate content by receiving input and guidance from people with lived experience.
Get in touch
This project was funded by the Australian Government through the Support for NDIS Providers Grants Program administered by the NDIS Quality and Safeguards Commission.















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