At 99 Steps our team of domestic and family violence practitioners provides culturally responsive and trauma-informed support to women from culturally and linguistically diverse backgrounds experiencing domestic and family violence in the Logan and Beenleigh area.

99 Steps is a specialised service for women from refugee/asylum seeker backgrounds or women living in community on a temporary visa. We understand the unique barriers faced by women in diverse communities, and our mission is to empower and support them on their journey towards safety and healing.

99 Steps can provide tailored support to meet the specific cultural and linguistic needs of women experiencing domestic and family violence:

Emotional Support

• Building awareness of domestic and family violence
• Education around healthy relationships
• Empowering women to self-advocate
• Fostering resilience through trauma informed practice

Practical Support

• Safety/Exit planning
• Referrals to crisis services and emergency shelters
• Referrals to legal support services
• Referrals to housing services
• Referrals to case management services
• Referrals to health and counselling services

We know that it can be hard for people seeking asylum to find a job that values your skills and experience. It’s important to have the right support to help you prepare for and secure lasting, skilled employment.

We can help you get a good job and succeed in Australia.

Our free 1:1 support helps you to set goals, get your overseas skills recognised, pay for work expenses, and find a good job. We make it easier for you to build a better future.

Asylum Seeker Employment Skills Support (ASESS) provides support to make it easier for people seeking asylum to join the workforce. We offer mentoring and support to help you:

*Names have been changed.

Funded by the NSW Department of Education, SSI delivers ASESS services across NSW.

Settling refugees in regional towns and cities benefits newcomers and local communities alike. The refugees enjoy a more relaxed introduction to Australia make important social, cultural and economic contributions to their host communities.

SSI provides regional settlement services in Coffs Harbour, Newcastle and Armidale. Working under the Commonwealth’s Humanitarian Settlement Program, staff engage refugees, humanitarian entrants and local stakeholders to ensure successful, long-term settlement outcomes.

Domestic and Family Violence (DFV) can manifest differently in different migrant communities, highlighting the importance of culturally appropriate support services that recognise the diverse experiences of migrants and break down barriers to accessing support. In My Voice is a series of vignettes that tell the stories of DFV in different migrant communities in order to help start conversations amongst communities and service providers and inspire change. 

Each vignette tells a different story by Supporting U women leaders, painting a diverse picture of DFV in migrant and refugee communities. By amplifying the voices and experiences of survivors and women leaders, In My Voice helps to empower women survivors in diverse migrant communities. 

We invite you to hear the stories on DFV from Africa, East Asia, Middle East, South-East Asia, South Asia, and Regional Australia. The videos are provided in English and other languages for your viewing. 

If you feel triggered by this material or would like advice around urgent DFV response or for DFV related counselling, you can call 1800 RESPECT (1800 737 732). 

If you would like general mental health or crisis support, you can call LIFELINE (13 11 14) 

If you would like to use this material for commercial purposes, please seek permission from SSI. 

People living with disability have an enormous capacity to contribute to the community through work. Our Diversi-Ready program provides training and supports to employers in the retail, hospitality and aged care industries to build their confidence and capability to recruit and retain people with disability in their workforces.

Funded by the Australian Government Department of Social Services’ Information, Linkages and Capacity Building (ILC) program, Diversi-Ready supports greater inclusion and accommodation of people with disabilities at the workplace. We have co-designed the program with culturally and linguistically diverse (CALD) people with disabilities and have collaborated with industry bodies, employers, disability peak organisations and multicultural peak bodies and organisations.

We understand that it can be challenging for refugees and humanitarian entrants to adapt to life in Australia. That is why we offer the Community Education program, which provides workshops and courses to help newcomers find their feet and engage with local communities.

Our courses aim to increase their knowledge of Australia and ability to navigate and access services. We offer courses such as driver literacy, public transport, housing, citizenship progression and support for exam preparation, and job seeking strategies. Join us and take the first step in making Australia feel like home!

We believe sports and recreation are good for our health and can bring people together. Our Multicultural Sports Club in Logan has many activities for people from different cultures and backgrounds. We have activities like Family Football, Women’s Hub, Taekwondo, Youth Night, and more.

Everyone is welcome to join in the fun, including events like Learn to Surf, Paint and Chat, Talent Shows and Movie Nights. Our soccer groups are very popular, as well as other activities like martial arts, surfing and dance.

About the Health Impact Project 

The first few years of an individual’s life are critical to their long-term health and wellbeing. The Health Impact Project (HIP) provides an innovative place-based approach to supporting CALD children 0-8 years to achieve optimum health, wellbeing and developmental outcomes. HIP strives to remove complex barriers so that CALD families can successfully access a wide range of health promotion and early intervention activities at Community Hubs Logan. Our approach ensures holistic and planned interventions with effective coordination of resources and complementary services that are unintrusive, practical and directed by participants​​.

Key health promotion and early intervention activities include:

• Child health nurse outreach
• Oral health service outreach
• Speech therapy
• Music therapy
• Occupational therapy
• Kids gross motor programs
• Cultural cooking and nutrition classes
• Gentle exercise and stretching
• Dance classes
• School readiness workshops
• Developmental workshops
• Water safety programs
• Tailored parenting programs
• Referrals to relevant support services

We deliver these services in partnership with 5 local school-based hubs – Woodridge SS, Woodridge North SS, Marsden SS, St Pauls Primary and St Francis College. Key HIP principles include provision of culturally responsive, trauma-informed, strengths-based, wraparound supports for children and families.

The Health Impact Project is run through the Woodridge, Woodridge North, St Pauls, St Francis, and Marsden Community Hubs in Logan, Queensland.

E: acsl.gatewayofficer@ssi.org.au

P: 07 3412 9980

We offer organisations an opportunity to book a wide range of highly skilled in-language and in-culture professionals. Our 170+ Multicultural Support Officers build trust and rapport through lived experience and shared culture. This enables them to connect more meaningfully by offering enhanced levels of support across 50+ different languages throughout NSW and Queensland.

Embracing diversity and building cultural responsiveness is integral to every business and organisation. Developing and promoting engagement with culturally and linguistically diverse communities (CALD) empowers your participants by establishing their autonomy to help them thrive and realise their full potential. In addition, your business or organisation can tap into the knowledge and understanding derived from our long history of serving multicultural communities and established relationships.

In-language and in-culture services for activities such as:

• Supporting individuals and families in the CALD community: including settlement orientation, form filling, building digital literacy and connecting communities with services and activities
• Engagement, transport and supervision of children and young people in care
• Workshop facilitation or support
• Co-designing services, programs, and projects
• Community Engagement: supporting business to connect to community

Our Multicultural Workforce includes Multicultural Support Officers who have acquired additional skills developed through study and experience in Australia and overseas.

Our wide range of specialised skills includes:

• Administration and customer support
• Research and data collection (NSW only)
• Case management
• Accredited interpreting and translation
• Tech support for online events
• Events support
• Complex case support
• Specialised children and young people support (NSW Metro and Victoria Metro only)

There are several flexible ways that our Multicultural Support Officers can be engaged, including in-person and online, as well one-off or as an ongoing arrangement. They are based on an hourly rate, with a minimum engagement of three hours for in-person services and one hour for remote services.

Contact us to find out more about how we can be of value to you: workforcebookings@ssi.org.au.

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If you or someone you know is experiencing negative effects from gambling, call our dedicated gambling support number on 1800 329 192 or email us at gamblingharmprevention@ssi.org.au.