About local area coordination
All Australians have a right to a dignified and meaningful life. The National Disability Insurance Scheme (NDIS) provides funding to eligible people with disability to gain more time with family and friends, greater independence, access to new skills, jobs, or volunteering in their community, and an improved quality of life.
SSI partners with the National Disability Insurance Agency (NDIA) to deliver local area coordination services within two Sydney regions for people with disability 9 to 64 years of age, their families and carers. We are the first point of contact for people with disability to access the NDIS and other services and supports in the community. We also deliver community projects to support a more inclusive and equitable society.
How we help
Get in touch
SSI delivers local area coordination services to residents in:
Canada Bay, Leichhardt, Marrickville, Strathfield, Ashfield, Burwood, Sydney.
Bankstown, Camden, Campbelltown, Canterbury, Fairfield, Liverpool, Wingecarribee, Wollondilly.
Ashfield office (head office)
Monday – Friday
9am – 4:30pm
Level 2/158 Liverpool Rd, Ashfield NSW 2131
Liverpool office
Monday – Friday
9am – 4:30pm
Level 1/45 Scott St, Liverpool NSW 2170
Bankstown office
Monday – Friday
9am – 4:30pm
Level 2/462 Chapel Rd, Bankstown NSW 2200
Fairfield office
Monday to Thursday
9am – 4:30pm
7 William St, Fairfield NSW 2165
Picton office (Old Picton Post Office)
Monday – Friday
9am – 3pm
26 Menangle St, Picton NSW 2571
Campbelltown office
Monday – Friday
9am – 4:30pm
Suite 2 Level 6/138-154 Queen St, Campbelltown NSW 2560
Narellan office
Monday – Friday
9:30am – 4pm
Narellan Library, Corner Queen & Elyard St, Narellan NSW 2567
If you have any questions or enquiries specifically about the NDIA and not LAC, please contact the NDIA Contact Centre on 1800 800 110.
If you are experiencing a medical emergency, please dial 000.
If you are having thoughts of suicide, please call Lifeline on 13 11 14.
FAQs
Does SSI have experience working with people with a disability who are from a cultural and linguistically diverse background?
Yes. Since 2014, SSI has supported people with disability, their families and carers through a number of community-based initiatives such as Ability Links and IgniteAbility Small Business Start ups – a business creation program designed specifically for entrepreneurs with a disability.
Does SSI have experience working with people from an Aboriginal or Torres Straits Islander background?
Yes. SSI has worked with Aboriginal and Torres Strait Islander people through initiatives, including Ability Links and the development of the organisation’s Reconciliation Action Plan.
SSI recognises the importance of engaging with Aboriginal and Torres Strait Islander people through a respectful and collaborative approach. The organisation will continue to seek first-hand guidance to build on our knowledge of First Nations communities to create sustainable, respectful and equitable service delivery.
Does SSI have experience working with people where English is their second language?
Yes. SSI has more than 135 bilingual guides and many bilingual staff. Collectively we speak over 100 languages and dialects and can often provide support – written and spoken – in the language of your choice when you need it. Where possible we aim to provide translated resources and can organise interpreters.
Are you interested in employment opportunities with SSI Local area coordination?
We are committed to being an Equal Opportunity Employer and since we work with people from diverse cultural and social backgrounds with varied life experiences, physical abilities and skills we encourage applications from people of culturally and linguistically diverse backgrounds, including people from Aboriginal & Torres Strait Islander heritage and people with lived experience of disability.
If you are interested in applying for a position, please check current vacancies.
Am I eligible to receive NDIS support?
Check your eligibility on the NDIS website. For more information, you can contact the NDIS on 1800 800 110.
How can I make a complaint about LAC services?
If you wish to make a complaint about an issue arising out of, or in connection to LAC services, information on how to do so can be found on the NDIS Quality and Safeguards Commission website.
Your feedback is important to us. Whether it’s a complaint, compliment or a suggestion on how we can improve our service, we want to hear from you.