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Refugee Support

The Humanitarian Settlement Program provides essential early support and information to refugees and humanitarian entrants. Learn more


IgniteAbility Small Business Start-ups is a pilot program established to facilitate business creation for people with disability. Learn More:

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Local Area Coordination

SSI is partnered with the National Disability Insurance Agency (NDIA) to support people aged 7 and over to access the National Disability Insurance Scheme (NDIS) and other mainstream community services. Learn more

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SSI Employment

Employment is integral for newly arrived refugees, migrants, asylum seekers and for other vulnerable people in our community. Learn more

SSI News Blog

Disability Inclusion

One in five Australians identify as living with disability. A quarter of these, approximately 350,000 people in NSW, are from culturally and linguistically diverse (CALD) backgrounds. Multicultural disability inclusion initiatives support connections with the CALD community and local government Disability Inclusion strategies as well as facilitate employment opportunities for people with disabilities. Some of this work includes:

  • Resource community groups, non-government organisations and businesses that work with multicultural communities in order to become disability confident
  • Resource and support inclusive employment initiatives
  • Assist multicultural festival organisers to make festivals more accessible and inclusive
  • Link organisations working in the disability inclusion space with multicultural communities
  • Promote inclusive events to multicultural networks and the broader community
  • Present on disability inclusion for communities outside of the National Disability Insurance Scheme
  • Provide information on federal and NSW disability inclusion strategies.

For information on disability inclusion in the multicultural sector, please contact Disability Inclusion Officer This email address is being protected from spambots. You need JavaScript enabled to view it.

Volunteer Programme

Each year, SSI draws on the contributions of hundreds of volunteers, students and corporate partners to deliver services to some of the most vulnerable individuals and families in Australia. The volunteer program plays an important role in the success of the Community Engagement while providing corporate partners an opportunity to connect with SSI’s Mission. Volunteers work in a variety of capacities including mentoring, entrepreneur coaching, housing assistance, teaching English, gardening, playgroups, assisting in social enterprises and so much more. We provide volunteer training to build the knowledge and skills of volunteers that enable them to provide professional and effective services as well as access to learning opportunities.

Arts and Culture

Since 2014, the Arts and Culture program creates platforms for cultural participation and fosters engagement in the arts by all community members. The program is inspired by the belief that everyone deserves the opportunity to develop their creative potential and participate meaningfully in the cultural life of the community - no matter where they come from, what language they speak, or their level of ability. The program hosts festivals and cultural events that bring together new and existing communities and promote cultural exchange and positive narratives about newcomers.

The Welcome Project

The Welcome Project

thumbnail Welcome2Sydney

The Welcome Project builds a sense of belonging and connection for newcomers to Australia.

It connects local volunteer Welcome Ambassadors (established residents of the region) to newcomer families and individuals (from refugee backgrounds).  

Welcome Ambassadors support newcomers to explore their new community by visiting different sites and activities across their region.  The project is unique in that it tailors the activities according to the Ambassadors and individuals interests to make interactions meaningful. 

Newcomers build their confidence while making connections with new people. The aim is to encourage intercultural dialogue and cross-cultural relationships. 

Community stakeholders are partners and support through connections to local activities and sites or hosting events. Theinclude Local Governments, businesses, community groups and organisations and many others. 

How to get involved: 

  • Become a Welcome Ambassador 
  • To express your interest please email This email address is being protected from spambots. You need JavaScript enabled to view it. 

Partner with us to host an activity or event 

Email This email address is being protected from spambots. You need JavaScript enabled to view it. to enquire  

Community Innovation Fund

The Community Innovation Fund enriches the capacity of community leaders and groups to build a stronger, more vibrant and resilient life together in South West Sydney. The program aims to move away from prescriptive interventions and use strength based models and an intensive consultation process to define aspirations and challenges of the community itself to shape their own priorities and aspirations. The Fund is designed to  remove barriers to funding for the community and provide resources for those with ideas who can “do” but wouldn’t typically attract grant funding. It is a specially designed application process which allows ideas to be supported without making it necessary for applicants to have perfect grant-writing skills or  to be impeded by burdensome grant structures once funded.

Meet the recipients of our first round of funding (See below)

Find out more about the community innovation fund: pdfCommunity Innovation Fund210.19 KB

Read more about the Community Innovation Fund and Meet the recipients of the Community Innovation Fund - Rounds 1 & 2

Quality services and support

SSI is a community organisation and social business that supports newcomers and other Australians to achieve their full potential. We work with all people who have experienced vulnerability, including refugees, people seeking asylum and culturally and linguistically diverse (CALD) communities, to build capacity and enable them to overcome inequality.

SSI draws on its expertise and experience to advocate for the people and communities it serves. Through the work we do, we empower people to change their lives. Through our advocacy and representation, we influence ideas and policy.

Our vision is to achieve a society that values the diversity of its people and actively provides support to ensure meaningful social and economic participation and to assist individuals and families reach their potential.