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About SSI

SSI 20th Anniversary 20 stories

SSI 20th 20 stories 6ppA4 single pp 1

pdfAbout Settlement Services International (SSI)

SSI’s history is inextricably linked to its membership base of multicultural and migrant resource centres, whose aims and community roots remain at the core of SSI’s approach to delivering quality services and support for vulnerable communities. Respecting human rights and social justice and the principles of people meeting their full potential underpin all SSI programs and service delivery frameworks.

 

 

About Settlement Services International (SSI) - Online Report

About Settlement Services International Online report Cover Image

pdfAbout Settlement Services International (SSI)

SSI is a community organisation and social business that supports newcomers and other Australians to achieve their full potential. Read about our services and initiatives here.

 

 

 

 

 

 

SSI Insights

Western Sydney Community Pulse Report on COVID-19

Westernsydneycommunity pdfSSI Western Sydney Community Pulse Report on COVID-19

As a community organisation providing settlement and a range of other social services, including foster care, employment and disability services, Settlement Services International (SSI) is experiencing the impacts of COVID-19 on some of our most vulnerable individuals and communities. The identification of pockets of Western Sydney as COVID-19 “hotspots” has brought increased attention by SSI, our members, partners and collaborators as to how people and communities are experiencing the pandemic.

 


Foundations for belonging: A snapshot of newly arrived refugees

Signature Research

pdfSignature Foundations Report

Successful settlement and integration is a goal shared by refugees, the communities where refugees settle and government at all levels. This research shines a light on aspects of integration that are often overlooked: refugees’ social connections and their access to rights and fulfilment of responsibilities

 

 

 

 


All in for Armidale: A whole-of-community approach to Ezidi settlement

All In For Armidale 001

pdfAll in for Armidale9.87 MB

A unique approach to regional refugee settlement is delivering strong results in the new settlement location of Armidale, offering insights that will guide other regional centres seeking to welcome newcomers as long-term members of their communities.

 

 

 

 


Monitoring community attitudes toward refugee settlement in Armidale, NSW

Monitoring Attitudes 001

pdfMonitoring community attitudes toward refugee settlement in Armidale, NSW1.34 MB

University of New England, in partnership with Settlement Services International (SSI), initiated research to empirically gauge community attitudes to refugees arriving in Armidale.

 

 

 

 

 

 


Still Outside the Tent: Cultural Diversity and Disability in a Time of Reform - a Rapid Review of Evidence

Still Outside The Tent Report Cover

pdfStill Outside The Tent10.94 MB

pdfStill Outside The Tent - Accessible Version620.69 KB

This review examines the goals and vision of the National Disability Strategy with a particular focus on people with disability from culturally and linguistically diverse (CALD) backgrounds. The paper explores disability and cultural diversity, barriers and challenges and enablers and ways forward to help people with disability from CALD backgrounds to achieve greater social and economic inclusion. The paper comes at a time of major social policy reform, with the rollout of the NDIS and the shift towards a rights-based and inclusive vision in the disability area.

 


Summary of evaluation of SSI’s Ability Links

AbilityLinks publication front cover

pdfSummary of evaluation of SSI’s Ability Links223 KB

pdf Summary of evaluation of SSI’s Ability Links (Accessible Version)228 KB

 

The NSW Department of Family and Community Services (FACS), Ageing, Disability & Home Care (ADHC) funds a range of non-government organisations to deliver Ability Links NSW (ALNSW) through a mix of generalist and Aboriginal staff called Linkers & generalist and Aboriginal Early Linkers for children aged 0–8 years. Linkers support people with disability aged 9–64 years (with or without a diagnosis), their families and carers to identify their goals and connect with their community and mainstream services. Linkers also support community organisations, mainstream services and businesses to become more inclusive of people with disability (referred to as linked organisations). Ability Links is currently funded until the 30th June 2018.

 


Cultural matching in Out-of-Home Care Research Summary

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pdfCultural matching in Out-of-Home Care Research Summary809.84 KB

pdfCultural matching in Out-of-Home Care Research Summary (Accessible Version)169.81 KB

This research was conducted as a partnership between Macquarie University’s Department of Educational Studies, and Settlement Services International (SSI). NSW legislation requires that agencies work to maintain cultural connections for children and young people in Out-of-Home Care (OOHC).

 


Working It Out Occasional Paper

Working It Out PDF cover photo

pdfWorking It Out Occasional Paper4.5 MB

pdfWorking It Out Occasional Paper (Accessible Version)428.80 KB

This review examines the current evidence base to explore the strengths, opportunities and challenges facing newly arrived refugees and temporary protection visa holders in the Australian labour market. It comes at a time of major policy shifts impacting on these two cohorts of job seekers and builds a picture of refugees and temporary protection visa holders and the employment issues they currently face.

 


Women at risk summary

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pdfWomen at risk summary185.91 KB

pdfWomen at risk summary (Accessible Version)351.33 KB

Refugee women at risk are survivors, protectors and providers. They are subject to severe and systematised human rights abuses at all stages of their journey to find refuge. Some are brutally raped and suffer endemic sexual and gender based violence. Many women and girls are forced to engage in survival sex in order to feed themselves and their families. They often bear one or more children of rape. Many are without the protection of family and community. Single women and widows are often targeted for rape and forced marriage. They suffer rejection, isolation and are at heightened risk of ongoing abuse. Many live in a constant state of insecurity and fear.

This report was presented at the Women at Risk forum in July 2014, hosted by SSI.


 Keeping their hopes alive

Keeping their hopes alive PDF cover photo

pdfKeeping their hopes alive1.09 MB

pdfKeeping their hopes alive (Accessible Version)946.37 KB

The 70-page booklet is a good practice guide to case management with young people from refugee backgrounds.

 

 

 

 

 


Refugee women at risk in Australia

Women at risk summary PDF cover photo

pdfRefugee women at risk in Australia2.27 MB

pdfRefugee women at risk in Australia (Accessible Version)530.24 KB

The report, Refugee Women at Risk in Australia, was commissioned by SSI and undertaken by the UNSW Centre for Refugee Research. It evaluated the organisation’s work with women at risk.

 

 

 

 

 

 

SSI Programs

Arts & Culture

Signature Research pdfSSI Arts & Culture

Established in 2014, the SSI Arts & Culture program is inspired by the belief that everyone deserves the opportunity to develop their creative potential and participate meaningfully in the cultural life of a community— no matter where they come from, what language they speak, or their level of ability.

 

 


Multicultural Peer Network

Signature Research pngMulticultural Peer Network flyer

An initiative funded by the NDIS, the Multicultural Peer Network facilitates peer lead support networks that aim to increase the independence and community participation of people with disability from CALD backgrounds across NSW.

 

 

 

 

 


NSW Settlement Partnerships: In Focus

NSW Settlement Partnership In Focus publication  front cover

pdfNSW Settlement Partnership In Focus3.5 MB

pdfNSW Settlement Services In Focus publication (Accessible Version)386.37 KB

SSI launched the NSW Settlement Partnership in Focus, a new resource showcasing an innovative service delivery model. The book is replete with success stories of the NSW Settlement Partnership (NSP) — a unique consortium of community organisations, led by SSI, delivering settlement services in NSW. The Assistant Minister for Social Services and Multicultural Affairs, Senator Zed Seselja launched the book at the NSP Showcase at the SSI office in Bankstown on 7 November 2017.

 


Summary of Evaluation of HSS service delivery model

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pdfSummary of Evaluation of HSS service delivery model179.51 KB

pdfSummary of Evaluation of HSS service delivery model (Accessible Version)252.36 KB

Settlement Services International (SSI) is contracted by the Department of Social Services (DSS) to deliver the Humanitarian Settlement Services (HSS) program to refugees and other humanitarian entrants in the Sydney region and parts of western NSW. HSS provides tailored support to refugees, typically for between six and 12 months after arrival, to strengthen social andeconomic participation, promote independence and equip refugees with the skills and knowledge they need to start a new life in Australia.


Ignite Small Business Start-ups

Ignite Small Business Start-ups PDF cover photo

pdfIgnite Small Business Start-ups4 MB

pdfIgnite Small Business Start-ups (Accessible Version)171.55 KB

 

 

 

 

 

 

 

 


COVID-19: Ignite 4 Steps to Recovery

Ignite impact report 2019 image pdfIgnite COVID19 Impact report 2020 

As COVID-19 moves from a health crisis to an economic crisis, Ignite® Small Business Start-Ups have identified the need to offer a COVID-19 focused support package that can provide our clients with feasible solutions and impactful results.

 

 

 

 

 


Ignite small business Start-ups: Canada Impact Report 2020

Ignite impact report 2019 image pdfIgnite Canada Impact report 2020 2.8MB

Ignite® Canada is a program that helps newcomer entrepreneurs realise their dreams and start a viable business in Canada. The program is a joint initiative between Immigrant Services Society of British Columbia (ISSofBC) and Settlement Services International (SSI) Australia.

 

 

 

 


Ignite small business Start-ups: Impact Report 2019

Ignite impact report 2019 image pdfIgnite Impact report  2.8MB

The Ignite® Small Business Start-Ups is an SSI initiative developed to facilitate small business creation for people from a refugee and migrant background who want to start their own business or expand an existing one. Our vision is to turn passion into possibilities by unleashing the potential of refugees, migrants and people seeking asylum to take greater control of their lives through entrepreneurship and enterprise.

 

 

 


Ignite Ability small business Start-ups: Impact Report 2019

Ignite ability impact report 2019 image pdfIgnite Ability impact report1.76 MB

Established by Settlement Services International (SSI) in 2013, the Ignite® Small Business Start-ups program has been designed to assist recently arrived refugees and other newcomers to start up their own business or consolidate an existing one.

 

 

 

 

 


Igniting the Entrepreneurial Passion of Newly-arrived refugees in Sydney

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pdfIgniting the Entrepreneurial Passion of Newly-arrived refugees in Sydney1.28 MB

pdfIgniting the Entrepreneurial Passion of Newly-arrived refugees in Sydney (Accessible Version)525.41 KB

 

 

 

 

 

 


FutureAbility Report

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pdfFutureAbility Report2.76 MB

pdfFutureAbility Report (Accessible Version)1.33 MB

 

 

 

 

 

 

 


Ignite Small Business Start-ups Evaluation Report 2017

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pdfIgnite Small Business Start-ups Evaluation Report 20172.76 MB

pdfIgnite Small Business Start-ups Evaluation Report 2017 (Accessible Version)1.07 MB

From Refugee to Entreprenuer in Sydney in Less Than Three Years: Final evaluation report on the SSI Ignite Small Business Start-ups initiative.

 

 

 


Reaching in by joining-up

Legal Aid PDF cover photo

pdfReaching in by joining-up4.89 MB

pdfReaching in by joining-up (Accessible Version)1.58 MB


In March 2013, Legal Aid NSW and Settlement Services International (SSI) formalised a partnership (SSI Partnership) to provide accessible legal services to culturally and linguistically diverse (CALD) community members experiencing disadvantage and limited access to legal assistance.

Under a Memorandum of Understanding (MOU) between the Parties, outreach family law and civil law (including specialist immigration) clinics are operated by Legal Aid NSW at eight SSI member organisations, in 10 locations (Auburn Diversity Services; Fairfield Migrant Resource Centre, Fairfield and Cabramatta; Illawarra Multicultural Services; Liverpool Migrant Resource Centre; Metro Migrant Resource Centre, Campsie and Marrickville; Northern Settlement Services, Bateau Bay; Sydney Multicultural Community Services, Daceyville; SydWest Multicultural Services, Blacktown).


Cultural Shift 2014 Report

Cultural Shift 2014 Final Report PDF cover photo

pdfCultural Shift 2014 Report791.6 KB

pdfCultural Shift 2014 Report (Accessible Version)437.47 KB


SSI Caring for Children Arabic, Bangla, Dari, Dinka, English, Farsi, Karen, Swahili, Tamil, Tibetan

 

SSI Caring For Children English PDF cover photo

pdfSSI Caring for Children Arabic1.36 MB

pdfSSI Caring for Children Bangla1.41 MB

pdfSSI Caring for Children Dari1.36 MB

pdfSSI Caring for Children Dinka1.27 MB

pdfSSI Caring for Children English704.75 KB

pdfSSI Caring for Children Farsi1.36 MB

pdfSSI Caring for Children Karen1.33 MB

pdfSSI Caring for children Swahili568.04 KB

pdfSSI Caring for Children Tamil951.62 KB

pdfSSI Caring for Children Tibetan1.46 MB