We provide culturally-responsive employment support for people from refugee backgrounds in NSW, QLD and Victoria living with injury, illness or disability.

With over 25 years of experience offering refugee employment support services and job support for migrants, we help people recognise their skills and build confidence in what they can do.

Our track record shows the difference: We assisted over 11,600 participants between 2017 and 2024 into employment, education pathways, obtaining overseas skills and qualification recognition, and referrals into wrap-around and support services.

By focusing on refugee participants, SSI offers a culturally safe employment program, that is trusted and proven — giving people the best chance to succeed in the workforce and build a bright future.

Fields with an * are required.

SSI offers the Inclusive Employment Australia program in NSW, Queensland and Victoria.

P: 1800 299 486 (NSW)

P: 1800 299 487 (QLD)

P: 1800 299 482 (VIC)

E: ieassi@ssi.org.au

SSI helps employers across NSW, Queensland and Victoria access skilled refugees with disability through Inclusive Employment Australia, connecting inclusive workplaces with ready talent.

Embrace workplace diversity, all the while achieving your diversity, ESG, or social procurement goals.

We have extensive experience with inclusive hiring for businesses, collaborating with employers to prepare jobseekers for employment. We can help you find candidates, enhance their skills, and help them to overcome the barriers challenging them.

Since 2015, SSI has supported candidates across a diverse range of cultural and linguistic backgrounds, abilities, and life stages, to find sustainable employment matched to their skills and qualifications.

We will work together to find the perfect fit for your requirements. You will be able to access expert guidance from providers on recruitment and workplace practices.

We will work with you to:

• identify your business needs
• find suitable candidates
• access training
• make workplace adjustments, job customisation and tailoring
• provide safe and productive workplaces
• retain employees with disability.

We’d love to partner with employers in NSW, Queensland and Victoria close to where our participants live. Take a look at our locations here. With over 37 sites across metropolitan areas, there are lots of ways we can connect.

SSI offers this service in NSW, Queensland and Victoria.

P: 1800 299 486 (NSW)

P: 1800 299 487 (QLD)

P: 1800 299 482 (VIC)

E: ieassi@ssi.org.au

The Strategies to Prevent Modern Slavery (SToP Modern Slavery) project was funded by the Federal Attorney-General’s Department to develop short story-based videos as an education tool to deepen knowledge and understanding of modern slavery in all its forms.

The videos particularly focus on forced labour, domestic servitude within intimate partner relationships, and forced marriage, as three forms of modern slavery. They are designed to deliver sessions to hold meaningful and engaging discussions and reflection to understand the nuances around these forms of modern slavery.

A series of short videos explains the three forms of modern slavery in simple, relatable terms, using examples developed in partnership with communities. These videos can be used in group discussions or as a self-reflective exercise, and some are also available in Arabic, Dari and Chinese.

In Australia, modern slavery is defined as ‘a range of serious exploitative practices which includes human trafficking, slavery, slavery like practices, and the worst forms of child labour.’ (National Action Plan to Combat Modern Slavery 2020-2025).

Modern slavery includes situations where people are forced to work or marry against their will, are not paid properly, are controlled through threats, deception, coercion, and cannot safely walk away from the situation.

Forms of modern slavery:

• Human trafficking
• Deceptive recruitment
• Forced marriage
• Slavery
• Debt bondage
• Forced labour
• Worst forms of child labour
• Domestic servitude

Some signs someone may be in a modern slavery situation:

• They are not allowed to leave their work or home freely.
• Their passport or ID is held by someone else.
• They are afraid to speak up or seek help.
• They work long hours with little or no pay.
• They are under constant surveillance or control.

For many unemployed and underemployed individuals, a lack of foundational skills, job readiness, and support significantly hinders their ability to attain sustainable and meaningful employment. Skilling Queenslanders for Work (SQW) is a suite of targeted skills and training programs that help Queensland jobseekers to enter and succeed in the workforce.

Funded by the Queensland Government, SSI delivers multiple SQW programs that equips participants with knowledge, skills, connections, and transitional support to unlock fulfilling career opportunities.

Community Work Skills offers tailored assistance to people who need to improve their reading, writing, maths, or computer skills to equip them with the knowledge and confidence necessary to take on further education, training or enhance employment opportunities.

With a customised training plan and guidance from an SSI mentor, program participants are supported to develop foundation skills that help them meet their full potential.

Ready for Work helps equip Queensland jobseekers with the practical skills and support needed to get job-ready and successfully find employment.

Over the course of 6-8 weeks, the program focuses on job hunting and preparing for employment, including resume preparation, job interview skills, job search advice, and understanding employer expectations. Additionally, participants are provided the opportunity to network with local businesses and employers.

Community Work Skills assists jobseekers to gain nationally recognised qualifications and skills.

Participants are supported to undertake qualifications and training up to Certificate III that will build their skills and maximise their local job opportunities. The program also provides customised case management, career advice, and job preparation.

You may be eligible for Skilling Queenslanders for Work programs if you are a Queensland resident and are either:

• Ineligible for Australian Government employment services or assistance,
• Require additional support due to significant barriers to learning and employment, or
• Have been receiving Australian Government services for more than six months and remain unemployed.

SSI is one of the leading service providers in the employment sector. Our state and federal funded programs are designed to work in partnership with employers to help find the right candidate to fulfil business needs.

Our team will help your organisation to plan and recruit for the future. With access to quality talent, and support to build a diverse workforce and inclusive culture, we will co-design a workforce development model together.

Our 3,000 plus candidates offer a diverse range of skills and qualifications across a wide range of cultural and linguistic backgrounds, abilities, and life stages, allowing employers to embrace workplace diversity whilst providing important community support.

As a registered social enterprise, we work with corporate and nonprofit organisations to bring employers skilled individuals from CALD, refugee, and migrant backgrounds. Find out more by getting in touch with our team below:

Address: Level 2/45 – 47 Scott Street, Liverpool NSW 2170

P: 02 9600 3100 or 0481 484 111
E: employment@ssi.org.au

In 2016, we heard the voices of the community and introduced a Gateway community space for locals to drop in and receive information, advice or referral.

The Gateway continues to coordinate from an integrated response model, whereby local services outreach from the centre and collaborate on strategies around local community issues. We facilitate a number of internal programs for improving the economic and social participation of newly arrived communities. The SSI Gateway can be booked to run events and other community-focused work.

There are several large training rooms and small interview rooms available to hire via our external booking process.

To find out more about what’s on at SSI Gateway or to enquire about booking space for your next event/workshop/meeting, please either drop in, email or phone us.

SSI Gateway is located at 91 Wembley Road, Logan Central, QLD 

E: acsl.gatewayofficer@ssi.org.au
P: 07 3412 8222
Monday – Friday 8.30am – 4.30pm

We know that it can be hard for people seeking asylum to find a job that values your skills and experience. It’s important to have the right support to help you prepare for and secure lasting, skilled employment.

We can help you get a good job and succeed in Australia.

Our free 1:1 support helps you to set goals, get your overseas skills recognised, pay for work expenses, and find a good job. We make it easier for you to build a better future.

Asylum Seeker Employment Skills Support (ASESS) provides support to make it easier for people seeking asylum to join the workforce. We offer mentoring and support to help you:

*Names have been changed.

Funded by the NSW Department of Education, SSI delivers ASESS services across NSW.

Email: asess@ssi.org.au

Liverpool

Address: Level 1/45 – 47 Scott Street, Liverpool NSW 2170

Phone: 02 9600 3100

Fairfield

Address: Ground Floor / 7 William Street, Fairfield NSW 2165

Phone: 02 8111 7000

People living with disability have an enormous capacity to contribute to the community through work. Our Diversi-Ready program provides training and supports to employers in the retail, hospitality and aged care industries to build their confidence and capability to recruit and retain people with disability in their workforces.

Funded by the Australian Government Department of Social Services’ Information, Linkages and Capacity Building (ILC) program, Diversi-Ready supports greater inclusion and accommodation of people with disabilities at the workplace. We have co-designed the program with culturally and linguistically diverse (CALD) people with disabilities and have collaborated with industry bodies, employers, disability peak organisations and multicultural peak bodies and organisations.

We understand that it can be challenging for refugees and humanitarian entrants to adapt to life in Australia. That is why we offer the Community Education program, which provides workshops and courses to help newcomers find their feet and engage with local communities.

Our courses aim to increase their knowledge of Australia and ability to navigate and access services. We offer courses such as driver literacy, public transport, housing, citizenship progression and support for exam preparation, and job seeking strategies. Join us and take the first step in making Australia feel like home!