Our offices will be closed from 22 December and will re-open on 5 January at 9.00am (8.30am for QLD).  If you are an SSI client and need urgent attention, please call your case manager. For all other enquiries, visit our contact page, phone your nearest office location and leave a voicemail including your name, number, and a brief message. Thank you and wishing you a happy holiday.

Accessibility & Language Icon

About Regional Settlement

Settling refugees in regional towns and cities benefits newcomers and local communities alike. The refugees enjoy a more relaxed introduction to Australia and make important social, cultural and economic contributions to their host communities. 

SSI provides regional settlement services in Coffs Harbour, Newcastle and Armidale. Working under the Commonwealth’s Humanitarian Settlement Program, staff engage refugees, humanitarian entrants and local stakeholders to ensure successful, long-term settlement outcomes. 

How we help

We communicate with and listen to local communities to pave the way for a successful settlement process.
Our staff provide newcomers with the skills, resources and contacts they need to thrive in the region.
Ongoing support helps refugees to integrate into the community, to find employment and be independent.

Get in touch

SSI provides regional settlement services in the NSW towns of Coffs Harbour, Newcastle and Armidale.

 

Newcastle

Level 3, 3 Hopetoun Street, Charlestown, NSW 2290
02 4969 3399

 

Coffs Harbour

Suite 6, 1 Duke Street, Coffs Harbour, NSW 2450
0470 337 788

 

Armidale

1/86 Beardy Street, Armidale NSW 2350
02 9057 5673