FAQs

SSI Careers LiveHire Banner image of SSI employees from multicultural backgrounds and yellow design with stars

Q: What is LiveHire?

A: LiveHire is the only way to apply for jobs at SSI. LiveHire is the platform we use to recruit new employees. When you create a profile, you can edit and update your details at any time. This ensures that we always know about your most current skills and experience so that we can match you to jobs at SSI. It also enables us to manage all communication with you and keep you updated from the application stage right through to making a job offer. Through LiveHire you can either apply for a specific advertised position or join our Talent Community.

Q: Why should I join the SSI Talent Community?

A: Joining our Talent Community means you are expressing an interest in working for us in the future and we can search your profile. The SSI Talent Community is the first place we check when we have a position to recruit. A well-written and informed profile means that you stand out and may go straight to the top of our list of candidates. Be honest and detailed so we can quickly evaluate your profile and CV. Join our SSI Talent Community

Q: How do I know that my application has been received?

A: There are a few ways to check your application has been received:

1. Login to your account and go to your Inbox. There you will see a conversation with SSI Talent acquisition team. Your application details will be included in the message.
2. Open the job listing and you will find a notification confirming your application has been received.
3. Within 24 to 48 hours of applying for a role, you will receive an email confirming receipt of your application. Please check your junk mail if you cannot find it.

Q: I have submitted my application, but how do I upload a new CV?

A: Login to your profile and upload your new CV. We will be notified once this is updated.

Q: Can I apply for the same job twice?

A: There’s no need. Once you’ve created your profile, you’re part of our Talent Community. You will be notified of future available roles and be given the opportunity to apply if you wish

Q: I can’t find anything I am interested in at the moment. Can I send my CV somewhere so that I can be considered for future roles?

A: Even better… simply join our Talent Community (hyperlink). We can easily get in touch once you create a detailed profile and uploaded your CV. Joining our community puts you first in line when an opportunity arises that suits your skills and experience.

Q: How long after submitting my application will I hear from SSI?

A: We aim to respond to you as quickly as possible and you will hear from us as soon as there is an update on your application. 

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Success stories

“Humanity and freedom” celebrated on Australia Day

Behrooz Gouniai and his family. at Circular Quay.This Australia Day Behrooz Gouniai and his family will be at the beach, like millions of others, celebrating what being Aussie means to them. Behrooz, 64, came to Australia as a refugee more than 30 years ago after being pushed out of Iran first, and then India.

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Vision and values

SSI’s vision is to achieve a society that values the diversity of its people and actively provides support to ensure meaningful social and economic participation and to assist individuals and families to reach their potential.

Social Justice

Equity and access to all

Diversity

Respecting diversity and being non-discriminatory

Compassion

Caring, empathy and respect for the dignity of others

Respect

Co-operation and mutual respect

Quality

Dynamic, flexible and responsive service

Ethics

Professional practices and accountability

Innovation

Commitment to partnerships and excellence