Our recruitment process

SSI Careers LiveHire Banner image of SSI employees from multicultural backgrounds and yellow design with stars

The way you apply for a job at SSI is through Livehire, our recruitment platform.  Creating a Livehire profile when you apply for a job allows us to search your profile for other opportunities with SSI in the future as well.  The more detail you include the better.

SSI job application process infographic - yellow icons showing each stage of process

1. Apply

Apply for a job, set up your online profile including as much detail as possible and upload your resume.

2. Shortlist

We review all applications and may contact you for further information about your skills and experience.

3. Interview

If you have been shortlisted we will contact you to arrange an interview. This could be over the phone or a face-to-face interview. Our face-to-face interviews are conducted by a panel which usually includes two SSI managers. During the interview you will discuss your career history, skills and experience. You will be asked behavioural based questions to assess your skills and experience against the key criteria for the role. Behavioural questioning is used so that we can draw out specific relevant examples from your previous experience. So make sure you prepare for these behavioural questions and think about comparable work that you have done which you can discuss during the interview. For many of our positions there will be a two stage interview process to ensure the right people have met you and had an opportunity to assess your experience. This is also to give you an opportunity to reflect, ask questions and ensure the job is right for you.

4. Background check

We strongly believe in protecting the safety and wellbeing of children and vulnerable communities and take child protection very seriously. All employees will undergo reference checks with a minimum of two previous employers. Your referees should be people you have reported to in a work environment. They should not be family, friends, colleagues or peers. Please check that your referees are comfortable in providing a reference for you before providing us with their details. You will also need to undertake a National Police Clearance and a Working with Children Check as a condition of employment.

5. Job offer

We will make you a job offer if you have been successful and passed all checks. If you are unsuccessful at any stage of the process we will notify you.

Apply for a job

Success stories

Refugee turned citizen feels privileged to have a say

Paz Roman smiling to camera.At 17, Paz Roman was nominated as Young Australian of the Year, mostly for her volunteer work. Ironically, she wasn’t an Australian. She came here from Chile as a refugee with her family when she was just a baby, and despite living in Australia since then, she struggled with the idea of becoming a citizen.  

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Vision and values

SSI’s vision is to achieve a society that values the diversity of its people and actively provides support to ensure meaningful social and economic participation and to assist individuals and families to reach their potential.

Social Justice

Equity and access to all

Diversity

Respecting diversity and being non-discriminatory

Compassion

Caring, empathy and respect for the dignity of others

Respect

Co-operation and mutual respect

Quality

Dynamic, flexible and responsive service

Ethics

Professional practices and accountability

Innovation

Commitment to partnerships and excellence