Member Organisations

SSI is the state-wide umbrella organisation for 11 Migrant Resource Centres and Multicultural Services across NSW.

Member List

Advance Diversity Services logoAdvance Diversity Services (ADS) is a non-profit community organisation which has been providing support services to the Culturally and Linguistically Diverse (CALD) communities since 1981. In particularly focus on recent arrivals, families, older people, women, youth, people with disabilities and their carers living in the Hurstville, Kogarah, Rockdale and Sutherland Shire Local Government Areas. ADS provides the following services:

  • Migrant Settlement services
  • Centre-based Day Care for older people
  • Home care package for frail aged
  • Disability Support
  • Mental Health
  • Carer support 
  • Family, Women and Youth Program
  • Community Development

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Auburn Diversity Services Inc. logoAuburn Diversity Services Inc. (ADSi) is a community-based, non-profit organisation established to promote the principles of multiculturalism, access, equity and social justice. It is committed to developing strategies which address the needs of all Australians, especially special needs groups such as refugees, women, youth, children, families, the elderly, the unemployed, the homeless and people with a disability. ADSi designs and delivers services that aim to build capacity and improve outcomes for disadvantaged people and families.

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Community Migrant resource CentreCommunity Migrant Resource Centre (CMRC) is a not-for-profit, charitable organisation established in 1996. It focuses on providing specialised support services to newly arrived migrants, refugees and humanitarian entrants.

The CMRC covers the Hills, Parramatta, Hornsby, Cumberland, Ryde, Hunters Hill and Ku-ring-gai local government areas.

Services provided include:

  • Settlement services that assist new arrivals to build self-reliance and integrate into the local community
  • Employment and training that assists the target group to understand and access the Australian labour market programs
  • Social enterprise and career-based opportunities
  • Family support initiatives that address some of the social and cultural challenges for new entrants to Australia.

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core community servicesCORE Community Services (previously known as Cabramatta Community Centre) is a non-profit organisation, which has been operating in the South West Sydney region for more than 37 years.

CORE run a wide range of services, activities and programs across five services – Children’s Services, Youth Services, Multicultural Communities, Aged & Disability Care and Community Engagement.

CORE has a particular focus on culturally and linguistically diverse communities, with a mission to facilitate equitable access to life opportunities experienced by all Australians.

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Illawarra Multicultural Services logoIllawarra Multicultural Services employs specialised staff to provide a range of programs and projects to meet the needs of new arrivals and culturally and linguistically diverse individuals, families and communities who are socially and/or financially disadvantaged with low English language proficiency.

These services include information and referral services to help you when you arrive and settle into Australia, intensive support for families with a child or a young person with a disability, casework and support programs for CALD families with children and youth who need support to increase quality of parenting and family capacity and projects and services to address issues of access and equity.

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Western Sydney MRC logoWestern Sydney MRC works with newly arrived migrants, refugees, and diverse communities by building their capacity to take part in local life in the Liverpool Local Government Area.

Western Sydney MRC supports clients by providing casework and group activities to help them overcome the challenges and difficulties they face when they arrive in the community.

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Screenshot 2021 07 28 161319Focus Connect was initially established in 1983 as an outreach project of the Liverpool Migrant Resource Centre to provide settlement and re-settlement services for migrants and refugees residing in the Campbelltown, Camden and Wollondilly Local Government Areas.

In 2009 it launched its new name, Macarthur Diversity Services Initiative Ltd (MDSI), reflecting its ongoing commitment to providing new and innovative charitable services throughout the Macarthur region. In 2019 it became Focus Connect to show people that its focus was "giving people the support they need, when they need it". Areas of work include aged care, disability and community.

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Metro Assist LogoMetro Assist (formerly Metro Migrant Resource Centre) provides a range of community services including migrant settlement, family support and early intervention, emergency relief, tenancy services and community development. Metro Assist service area includes Ashfield, Bankstown, Burwood, Canada Bay, Canterbury, Marrickville and Strathfield Local Government Areas.

The organisation was initially established as the Canterbury Bankstown Migrant Resource Centre in 1986 to assist new migrants and refugees settling in the Canterbury and Bankstown local government areas. With an expansion in the organisation's footprint to include the Inner West, the name was changed in 2008 to Metro Migrant Resource Centre. A broadening of services beyond migrant settlement saw a further name change to Metro Assist in 2010.

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Northern Settlement Services logoNorthern Settlement Services Limited (NSS) is an entirely independent not-for-profit entity delivering a broad range of settlement services.

Its beneficiaries include all life cycle CALD individuals and their communities: newly arrived migrants and refugees/humanitarian entrants, longer settled people of CALD background, older migrants (especially those over 65), newly developing families with cross-cultural experiences, single parent families, youth, vulnerable families with young children, those in socially and geographically isolated situations.

Its area of operation includes Newcastle, the Hunter Region, Central Coast and Northern Tablelands of NSW. Across this area a diverse group of migrants and refugees have settled, some widely dispersed in regional towns and properties and others concentrated in the suburbs of Newcastle and in parts of the Central Coast of NSW.

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Sydney Multicultural Community ServicesSydney Multicultural Community Services (or Sydney MCS) is a community-based not for profit organisation, specialising in service provision for Culturally and Linguistically Diverse (CALD) communities. We run programs in Aged Care, Settlement and the broader community through Australian Government funded initiatives such as Multicultural Home Care Packages and the 22 member consortium NSW Settlement Partnership (NSP).

Sydney MCS employs over 50 staff members, covering 8 program areas in over 16 languages for Sydney's Eastern Suburbs, Sydney City and the Inner West region.

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SydWest Multicultural Services logoSydWest Multicultural Services is a leading community organisation helping and empowering people of all cultures in Greater Western Sydney.

SydWest assists people who are vulnerable and most in need, such as youth and children, seniors, people with disabilities and humanitarian entrants, with our diverse programs ranging from aged care and disability services to case management for new arrivals, information sessions and support groups.

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Vision and values

SSI’s vision is to achieve a society that values the diversity of its people and actively provides support to ensure meaningful social and economic participation and to assist individuals and families to reach their potential.

Social Justice

Equity and access to all


Respecting diversity and being non-discriminatory


Caring, empathy and respect for the dignity of others


Co-operation and mutual respect


Dynamic, flexible and responsive service


Professional practices and accountability


Commitment to partnerships and excellence