Community Hubs

Connect, share, learn

Community Hubs is a national program that supports migrant and refugee parents and children as they navigate the education system. It builds parenting and family skills and resources, and promotes links between families and local services and networks.

Hubs strengthen our society by providing all groups with a sense of belonging, participation and legitimacy, and delivering outcomes for children, families, schools and the wider community.

Settlement Services International is the designated Support Agency for Community Hubs in NSW, where Hubs are located across three local government areas.

  • In Bankstown the Hubs are at Banksia Road Public School in Greenacre, Chester Hill Public School, Georges Hall Public School, St Brendan’s Catholic Primary School in Bankstown and Yagoona Public School.
  • In Parramatta the Hubs are at Rydalmere Public School, Westmead Public School and Information and Cultural Exchange (ICE) at Parramatta.
  • In Blacktown there are Hubs at Blacktown North Public School, Bert Oldfield Public School in Seven Hills, Colyton Public School at Mt Druitt and All Saints of Africa in Blacktown.

Located within easy reach of their communities, the Hubs use a place-based community engagement approach to address the needs of families and children at a local level. They provide a safe, welcoming, family friendly place, where people can meet, learn, and build trusting, supportive relationships.

What Hubs do

Community Hubs help primarily migrant families, including newly arrived and refugee families, with preschool and primary school aged children.

Hubs provide a holistic approach that supports the whole family, offering early learning programs, building social networks, providing access to services, and creating pathways to education, training and employment. They welcome people by offering easily accessible programs, such as gardening groups, playgroups, exercise classes and morning teas.

Each Community Hub:

  • is based in a local community or neighbourhood with a high migrant/refugee population
  • has dedicated, accessible, family friendly spaces for holding group activities and programs, informal gatherings and private conversations, and
  • provides a central access point for government and community service providers to engage with people who may face challenges linking into services and learning opportunities in the wider community.

Community Hubs aim to:

  • connect families to existing support services including local education, health, community and settlement services
  • improve language, literacy and learning outcomes for parents and children
  • strengthen social cohesion and inclusion within local communities
  • prepare children to succeed at school by increasing participation in early years services and building the capacity of parents to support their children’s learning and development at home and at school
  • enhance the capacity of schools, community centres and service providers to respond to the needs and aspirations of families
  • break down barriers between support services and enhance coordination and collaboration
  • ink parents to education, training and volunteering pathways that can lead to employment.

Community Hubs Liza2

Hub Leaders

Each Hub has a Hub Leader who specialises in understanding the needs of their local community and what support services are available. They develop and maintain strong relationships with families and service providers, share information, facilitate access to services and maximise the use of existing resources.

At a recent Hub visit with Professor Peter Shergold, NSW Coordinator-General
for Refugee Resettlement, Hub Leader at Chester Hill Public, Lena Mourad, compiled
this video to showcase the work of the NSW Community Hubs.

Find out more

Contact Fatima Kourouche, NSW Community Hubs Manager, on 8799 6700 or This email address is being protected from spambots. You need JavaScript enabled to view it..

Visit the Community Hubs website for more information, including the locations and contact details of Hubs and Hub Leaders.