Youth@Work for employers

SSI Youth@Work is a mentoring program which supports migrant and refugee youth who are aged 1524 and living in Sydney to retain employment.

A potential employer

Mentors are linked with young people who are working, studying or completing a traineeship or apprenticeship, to provide support for up to six months. Mentors help young people to adjust to the Australian workforce by providing support across a range of areas, including:

  • English language and communication skills
  • Understanding and adhering to punctuality and other forms of professionalism
  • Developing problem solving skills
  • Networking to enhance employment outcomes

SSI Youth@Work empowers and supports youth on their employment journey by linking them with a highly skilled mentor who supports them to identify and work towards goals that align with their current and future employment interests.

Mentors and youth establish an agreement based on individuals’ goals and interests, and develop a work plan to help participants achieve tangible goals within six months. Meeting times and locations are flexible to fit around the work and life schedules of both participants and mentors, and can include email, text message, phone or face to face.

Benefits for employers

SSI Youth@Work empowers and supports young people from refugee and migrant backgrounds by providing a direct link with mentors who have extensive experience in the Australian workforce. This approach can benefit employers by improving staff retention rates while also helping young people to develop career skills.

Youth are supported to adapt to the workforce, while employers receive cultural responsiveness support to help workplaces gain a deeper understanding of the experiences of employees from diverse backgrounds, with the aim of increasing workplace harmony.

Cultural responsiveness support

Cultural responsiveness support aims to equip workplaces with tools to achieve the following:

  • Understand the impact of the settlement experience from the perspective of new arrivals
  • Address barriers and issues that may arise in working with Culturally and Linguistically Diverse (CALD) communities
  • Increase awareness of cultural sensitivities


The SSI Youth@Work program is available to young people who meet the following criteria:

  • Are migrants or refugees who have been living in Australia for less than 10 years
  • Are employed, studying or completing an apprenticeship or traineeship
  • Are aged 1524 years and living in Sydney

Employers are encouraged to refer employees or prospective staff who may benefit from the program.

Submit a referral now


T: (02) 9685 0100

M: 0487 680 207

E: This email address is being protected from spambots. You need JavaScript enabled to view it.

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