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Build a bright future

Parenting is demanding, so it’s important to have the right support that helps you prepare for your future while also balancing family life.

We can help you find and fund your study and work goals.

Our free 1:1 support offers mentoring to prepare you for the next phase of life, including help accessing childcare, developing skills and experience, obtaining training and certifications, and access to funding to help you reach your goals.

Group of two mothers who are participants of SSI Parents Next employment support for mothers holding papers and laughing.

Attending your appointments just got even more rewarding!

Unlock extra support with Engagement Support Vouchers! As an extra perk, you can receive a store gift card of your choosing for attending face-to-face appointments. New ParentsNext clients can receive $100, while existing participants receive $50, with a cap of $250 per person.

Plan your next step with ParentsNext

The ParentsNext program is designed to support parents and carers receiving Parenting Payments, with a child under 6 years old, in preparing for employment. You can receive help to:


Identify your goals for the future, both personally and professionally.



Find and fund training and courses that will help you meet your goals.

Cover work and study expenses such as licenses, equipment, and clothing.



Access suitable childcare options to make work and study manageable.


Transport assistance – including driving courses.


Access other services that could benefit you and your family.

You can get help like…


who aimed to regain custody of her children and work outdoors, and has achieved her goals by becoming a traffic controller after we helped her plan her career, find childcare, pay for training, and get the job.

Michelle standing on an airport runway with snow capped mountains in the background


who has built her confidence and skills since getting tutoring for her dyslexia that we helped pay for.

Joanne on blue background smiling to camera


a teen mum who experienced domestic violence, is now getting ready for work since being helped to find a home, courses, and resources for her and her kids.

Jasmine giving her daughter a kiss while sitting on the ground


a single mum from South Korea, who didn’t speak much English and never had a job or went to school. She now has a job and a diploma in Early Childhood Education after we helped organise and fund her courses, laptop, licenses, English lessons, and work clothes.

Hye helping her daughter to read


who found it hard to work whilst caring for her three children with health needs but is now feeling more confident thanks to the support of her mentor.

Christine with her 3 children


a single mum who hadn’t worked since before her two daughters were born, is now employed in healthcare since getting help with daycare fees, travel, job searching, and interviewing. She’s saving for her own accommodation and car.

Mira sitting with her mother who is in a wheelchair

*Names have been changed.


Your journey
with us

1. Get in touch

Contact us directly or request a referral from Centrelink.

2. Goal setting

With flexible meeting options, we set personal and professional goals, whether it’s childcare, training, or exploring career options.

3. Planning

Together, we develop a plan tailored to your goals and family commitments, so you can plan your next chapter.

4. Activities

Put your plan into action with activities designed to support your objectives. Our Participation Fund helps covers some expenses like training, courses, licenses, equipment, clothing, and transport.

5. Progress or completion

We’ll guide you through your journey, helping you achieve your goals, whether it’s gaining employment or making significant progress towards your objectives.

Are you?

  • In NSW, living in Bankstown, Cabramatta, Campbelltown, Daceyville, Fairfield, Liverpool, Rockdale, Sutherland, or
  • In QLD, living in Townsville, Goodna or Brisbane South East (Logan, Yarrabilba, Beenleigh, Springwood, Marsden, Crestmead, Regents Park, Woodridge).
  • A parent to a child aged six and under.
  • Receiving the Parenting Payment.

About ParentsNext

ParenstNext is a free program funded by the Australian Government that supports parents and carers who receive Parenting Payment to plan and prepare for work by the time their youngest child starts school.

SSI provides ParentsNext services at locations in Sydney, and SSI business Access Community Services delivers services in parts of Queensland.

ParentsNext an Australian Government InitiativeIn Queensland, our ParentsNext service is delivered by Access Community Services Limited (ABN 45 149 783 639) a subsidiary of Settlement Services International Limited (ABN 38 031 375 761).

We deliver ParentsNext across Sydney and in parts of Queensland:

Sydney East and South: Daceyville, Rockdale, Sutherland.

Sydney South West: Bankstown, Cabramatta, Campbelltown, Fairfield, Liverpool.

Brisbane: Townsville, Goodna or Brisbane South East Logan, Yarrabilba, Beenleigh, Springwood, Marsden, Crestmead, Regents Park, Woodridge.

Regional QLD: Ipswich (Goodna), Townsville.


Am I eligible for ParentsNext?

If you get Parenting Payment and have a child under six, you can ask to take part in ParentsNext. Contact us today to discuss your eligibility.

What will you help pay for? What is the Participation Fund?

As a provider of the ParentsNext program, we have access to a Participation Fund that we can use to help cover the costs associated with your work and study goals. This means we can potentially pay for items such as training, courses, licenses, equipment, clothing, transport and more.

How do I apply for ParentsNext?

To get started, fill in our contact form. We will be in touch to check your eligibility and begin the process.

Is ParentsNext mandatory?

No. As of May 2023, any participation with ParentsNext is voluntary and there are no payment suspensions or penalties for non-engagement.

What if I decide I don’t want to continue?

Your participation in our program is voluntary. Whilst we hope we can support you for as long as it takes to reach your goals, you have no obligation to continue with the program. Your Parenting Payment will not be affected if you choose not to attend any appointments or activities.

I am with another provider. How can I change to join ParentsNext with you?

You can change your ParentsNext provider. Get in touch with us if you would like our assistance with this, or you can contact the ParentsNext National Customer Service Line on 1800 805 260.