This workshop will assist you in planning and implementing an engagement process for the communities you work with.

A key reason why CALD communities do not access disability services at the same rate as the broader population is that they are often not aware of the services that exist or what their entitlements are under the NDIS. Service providers therefore cannot rely on people from culturally diverse backgrounds walking through the door, but instead need to have targeted strategies in order to engage and build relationships with CALD communities.

This workshop will look at strategies for capacity building with a particular focus on enablers to enhance service accessibility and minimise barriers experienced by CALD individuals and families.

Learning outcomes

At completion of this training participants will be able to:

  • Identify the cultural diversity in their service catchment area
  • Understand common barriers to engaging CALD communities
  • Implement effective strategies to improve access and use of disability services for CALD communities
  • Understand the available assets, resources and access points to better connect with and support culturally diverse communities

Target audience

This workshop is designed for NDIS service provider staff including frontline workers, team leaders and managers.