What resources are available in-language?
The Communications Team has worked in collaboration with the Clinical Practice Unit and Trauma Informed Framework Team to create a space on the SSI website that links to in-language resources from government departments and other mental health and wellbeing resources. Click here to visit this website.
We also included a letter in the working from home toolkit that has key information that case managers can verbally communicate to clients in-language. We encourage where possible that case managers communicate with their clients as normal.
In most cases we will be conducting our services as normal while we are working from home, so we encourage you to communicate with your clients through the normal processes you follow.