Raghda Aziz looking at the camera

Increasingly newly arrived refugees are required to navigate online forms in English for services crucial to their everyday life, such as online banking and Centrelink. The Chaldean League’s technology support project aims to develop the skills, knowledge and confidence of newly arrived refugees to use technology and advance their English language skills. The project was developed by Raghda Aziz, a volunteer caseworker with the Chaldean League. Raghda arrived in Australia in 2011 with her family after fleeing persecution in Iraq. She has seen how simple mistakes on forms can affect people’s lives and is now known for her expertise and willingness to support newly arrived members of the community. This is the second time this project has been assisted by the Community Innovation Fund. Raghda has expanded the program and has brought on an English language educator who is supporting the classes with English language learning.