Our recruitment process

About the role

The Manager Casework is responsible for providing support to children, young people and foster carers, consistent with the SSI model and internal policies. The Manager Casework leads the provision of casework services within the Multicultural Foster Care Service.

Duties & Responsibilities:

  • Lead, motivate, supervise and support Bilingual Caseworkers
  • Ensure that case plans and review case plans are developed as per policies and procedures and ensure the views and wishes of children and young people are considered
  • Implement OOHC Policies and Procedures
  • Support new staff with skills and knowledge surrounding casework practice
  • Liaise with funding body and Community Services in relation to referrals and reportable activity as per OOHC policies and procedures
  • Match children and young people with foster carers as per Multicultural Model
  • Ensure compliance with NSW Standard for Statutory OOHC and implement the OOHC quality improvement processes to meet the OCG Standards
  • Provide information, advice and support to the Manager OOHC
  • Participate in interagency collaboration; engage with support services, working groups and other meetings
  • Comply at all times with SSI and OOHC policies and procedures as well as with SSI staff responsibilities

Selection Criteria


  • Tertiary Education in Social Work or other relevant qualification
  • Minimum 4 years' experience in the field of casework, OOHC and/or child protection
  • Current or previous experience working with culturally & linguistically diverse communities
  • Previous experience with court work
  • Previous experience working with children and parents with challenging behaviours
  • Previous experience managing a team and coordinating workloads
  • Well-developed analytical and organisational skills
  • Excellent written and oral communication skills
  • Negotiating strategy, techniques and skills
  • Computer literate with well-developed MS Office skills
  • NSW Driver Licence


  • Previous work with Family and Community Services or with a non-Government Organisation

How to apply:

To be considered for this position, you must email include your resume and a cover letter outlining your experience against each of the selection criteria listed above to: This email address is being protected from spambots. You need JavaScript enabled to view it.

The successful candidate must undergo a current National Police Clearance and a Working with Children Check in order to be employed in this position.

Applications close date: Wednesday 22nd July 2015

SSI adheres to the principles and practices of equal employment opportunity and workplace health and safety.

Vision and values

SSI’s vision is to achieve a society that values the diversity of its people and actively provides support to ensure meaningful social and economic participation and to assist individuals and families to reach their potential.

Social Justice

Equity and access to all


Respecting diversity and being non-discriminatory


Caring, empathy and respect for the dignity of others


Co-operation and mutual respect


Dynamic, flexible and responsive service


Professional practices and accountability


Commitment to partnerships and excellence