Women looking at paperwork together

Refugee Support

The Humanitarian Settlement Program provides essential early support and information to refugees and humanitarian entrants. Learn more


IgniteAbility Small Business Start-ups is a pilot program established to facilitate business creation for people with disability. Learn More:

Man picking fruit

Local Area Coordination

SSI is partnered with the National Disability Insurance Agency (NDIA) to support people aged 7 and over to access the National Disability Insurance Scheme (NDIS) and other mainstream community services. Learn more

People sitting together smiling at the camera

SSI Employment

Employment is integral for newly arrived refugees, migrants, asylum seekers and for other vulnerable people in our community. Learn more

SSI News Blog

Reconciliation Action Plan

Reconciliation Action Plan

SSI believes it has a role to play in a more unified, equal and respectful nation. We have a deep commitment to knowing and understanding more about Aboriginal and Torres Strait Islander peoples’ wide-ranging cultures, beliefs, and kinship systems.

In 2019 we established a Reconciliation Action Plan (RAP) working group called Walking Together to gather input from staff, clients and community and to focus attention on developing our first RAP. While COVID-19 delayed our internal timeframes, work continued and Reconciliation Australia conditionally endorsed our RAP at the Innovate level in July 2021. It was officially launched in February 2022.

Implementing an Innovate RAP signals SSI’s readiness to develop and strengthen relationships, engage staff and stakeholders in reconciliation, and pilot innovative strategies to ensure effective outcomes.

The artwork was created for SSI in 2019 by Julie Ruttley, a Gomeroi woman from Northern NSW, and former SSI staff member.


 Our RAP was launched on 23 February 2022. Watch our video from that day below:

Quality services and support

SSI is a community organisation and social business that supports newcomers and other Australians to achieve their full potential. We work with all people who have experienced vulnerability, including refugees, people seeking asylum and culturally and linguistically diverse (CALD) communities, to build capacity and enable them to overcome inequality.

SSI draws on its expertise and experience to advocate for the people and communities it serves. Through the work we do, we empower people to change their lives. Through our advocacy and representation, we influence ideas and policy.

Our vision is to achieve a society that values the diversity of its people and actively provides support to ensure meaningful social and economic participation and to assist individuals and families reach their potential.