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Refugee Support

The Humanitarian Settlement Program provides essential early support and information to refugees and humanitarian entrants. Learn more

IgniteAbility

IgniteAbility Small Business Start-ups is a pilot program established to facilitate business creation for people with disability. Learn More:

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Local Area Coordination

SSI is partnered with the National Disability Insurance Agency (NDIA) to support people aged 7 and over to access the National Disability Insurance Scheme (NDIS) and other mainstream community services. Learn more

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SSI Employment

Employment is integral for newly arrived refugees, migrants, asylum seekers and for other vulnerable people in our community. Learn more

SSI News Blog

Trauma-informed service delivery for the non-clinician

While there is limited data on the prevalence of trauma in Australia, 2 studies suggest that 57–75% of Australians will experience a potentially traumatic event at some point in their lives (Mills et al. 2011; Rosenman 2002). As service providers working with people, particularly those who have experienced vulnerabilities, we need to consider how trauma may impact how people experience the world.

This workshop will assist non-clinical workers to respond to people in a trauma-informed way, minimising retraumatising people and providing services that support recovery.

Content includes:

  • Defining trauma, its causes and impacts
  • Recognise trauma reactions and the possible impact on interactions
  • Incorporate strategies specific to your work context

Target audience: Service providers working with communities who have experienced vulnerabilities

Supporting positive cultural identity for foster carers ad adoptive parents

Supporting positive cultural identity for children and young people from migrant and refugee backgrounds in your care is easier said than done. This course aims to support carers to find more meaningful and practical ways to support a child’s development of a positive cultural identity.

Content includes:

  • The influence of culture on the interaction between carers and children and young people in the care context
  • Impact of prejudice and racism on cultural identity for children in care
  • Responding to prejudice and racism
  • Strategies to support ongoing and new cultural connections

Target audience: Foster carers and adoptive parents

Culturally responsive practice and multicultural care planning

Supporting positive cultural identity for children and young people from migrant and refugee backgrounds in out-of-home care and adoption is easier said than done. This workshop aims to take participants past the basics of cultural exposure into more meaningful and practical ways to support a child’s development of positive cultural identity.

Content includes:

  • Framework for understanding culturally responsive practice
  • Competencies for caring for children and young people from culturally and linguistically diverse backgrounds (CALD)
  • Unpacking ‘culture’ and finding the common ground to work collaboratively with families and carers
  • Impact of prejudice and racism on cultural identity for children in care
  • Strategies for responding to racism and prejudice
  • Developing an effective and child-focused multicultural care plan

Target audience: Managers and caseworkers in out-of-home care

Creating inclusive workplaces for a humanitarian cadet program

This workshop is an introduction to the migration and exile experience and introduces participants to the benefits and potential of recruiting people from a refugee background to their workforce. 

Content includes:

  • Key definitions of migrant, refugee and asylum seeker
  • Context of the Australian Humanitarian Program
  • Experience of exile and refugee flight
  • Benefits of recruiting staff from a refugee background
  • Engagement and inclusion of staff from refugee backgrounds

Target audience: Corporates, government and non-government who are recruiting people from a humanitarian background

Working effectively with cultural diversity in the humanitarian context

This workshop assists those leading and working in culturally diverse teams and service provision who are wanting to build their capacity to work more effectively with refugees and asylum seekers.

Content includes:

  • Defining diversity and inclusion
  • A framework for culturally responsive practice
  • Unpacking ‘culture’ and finding the common ground to work collaboratively
  • Managing unconscious bias
  • Intersectionality and disadvantage
  • Experience of migration, seeking asylum and exile
  • Trauma-informed service delivery

Target Audience: Corporates, government and non-government who are recruiting or providing services to people from a refugee background

Quality services and support

SSI is a community organisation and social business that supports newcomers and other Australians to achieve their full potential. We work with all people who have experienced vulnerability, including refugees, people seeking asylum and culturally and linguistically diverse (CALD) communities, to build capacity and enable them to overcome inequality.

SSI draws on its expertise and experience to advocate for the people and communities it serves. Through the work we do, we empower people to change their lives. Through our advocacy and representation, we influence ideas and policy.

Our vision is to achieve a society that values the diversity of its people and actively provides support to ensure meaningful social and economic participation and to assist individuals and families reach their potential.