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Refugee Support

The Humanitarian Settlement Program provides essential early support and information to refugees and humanitarian entrants. Learn more


IgniteAbility Small Business Start-ups is a pilot program established to facilitate business creation for people with disability. Learn More:

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Local Area Coordination

SSI is partnered with the National Disability Insurance Agency (NDIA) to support people aged 7 and over to access the National Disability Insurance Scheme (NDIS) and other mainstream community services. Learn more

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SSI Employment

Employment is integral for newly arrived refugees, migrants, asylum seekers and for other vulnerable people in our community. Learn more

SSI News Blog

What happens if I have staff currently on sick leave or annual leave this week?

If you have staff who are out on annual leave or sick leave this week and are affected by the stand down please notify your General Manager and People and Culture Business Partner.

Are there any opportunities at SSI for me to increase my hours to reduce the impact of stand down? If so, how do I find out about these roles?

Throughout this period, we have found opportunities for staff to fill vacant roles to reduce the impact of the stand down. We will continue where possible to do this.

If you have skills you think could be made useful in other areas of the business, please speak to your manager or explore our career website via the SSI intranet, or contact your People and Culture Business Partner.

Should we be looking for other work?

That is a decision you will need to make based your own personal situation. We are committed to timely, transparent communication with you when there is more to share about job security and the future of your role specifically.

We know that we have lost some valuable staff members already. Searching for other work in no way reflects on how much the organisation and the Executive Team values you and your contribution.

If you do find secondary employment, please notify your manager to ensure there are no conflicts of interest.

Where can I find out more information about JobKeeper Enabling Directions?

The Fair Work Ombudsman website provides useful information explaining the JobKeeper scheme. If you have any questions, please raise these with This email address is being protected from spambots. You need JavaScript enabled to view it.

These changes will place me in particular financial hardship. Who can I contact for help?

The Australian Federal Government’s MoneySmart website has information and advice for Australians financially affected by COVID-19. View the MoneySmart website here.

We also have a number of Be Well messages sent out through In the Loop and recently had a number of financial sessions conducted by Commonwealth Bank. Be sure to scroll through all articles In The Loop, so you don’t miss any opportunity to know how to manage your well being including that of your financials.

Quality services and support

SSI is a community organisation and social business that supports newcomers and other Australians to achieve their full potential. We work with all people who have experienced vulnerability, including refugees, people seeking asylum and culturally and linguistically diverse (CALD) communities, to build capacity and enable them to overcome inequality.

SSI draws on its expertise and experience to advocate for the people and communities it serves. Through the work we do, we empower people to change their lives. Through our advocacy and representation, we influence ideas and policy.

Our vision is to achieve a society that values the diversity of its people and actively provides support to ensure meaningful social and economic participation and to assist individuals and families reach their potential.