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Refugee Support

The Humanitarian Settlement Program provides essential early support and information to refugees and humanitarian entrants. Learn more


IgniteAbility Small Business Start-ups is a pilot program established to facilitate business creation for people with disability. Learn More:

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Local Area Coordination

SSI is partnered with the National Disability Insurance Agency (NDIA) to support people aged 7 and over to access the National Disability Insurance Scheme (NDIS) and other mainstream community services. Learn more

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SSI Employment

Employment is integral for newly arrived refugees, migrants, asylum seekers and for other vulnerable people in our community. Learn more

SSI News Blog

Applications on my SSI mobile


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SSI Employee Portal (ConnX)

Staff can access the SSI Employee Portal (Connx) mobile version on their SSI mobile phone and can use simple gestures to view personal details, employee details and approve common workflow actions (leave requests and timecards).

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How to WiFi Hotspot


If your laptop does not have a internet SIM card or it is not working, you can connect your laptop to your iPhone using a WiFi Hotspot.  The personal hotspot lets you share the mobile data connection of your iPhone.

You can launch the Windows 10 Settings app by clicking on the Start button at the lower left corner of your screen and then clicking the Settings icon, which looks like a gear.

Set up Personal Hotspot

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  1. Go to Settings > Personal Hotspot.
  2. Tap the slider to the right, next to Personal Hotspot so it switches to green.
  3. Verify the Wi-Fi Password – you will need this on your computer.
  4. Stay on this screen until you’ve connected your Laptop or PC.

Connect your laptop or PC to the Hotspot

  1. Open Settings.
  2. Click on Network & Internet.
  3. Click on Wi-Fi.
  4. Click on Show available networks.
  5. Look for your Personal Hotspot, named after your iPhone serial number, such as SSI_DNRXP123456 (this will be different for your phone).
  6. Make sure to tick Connect automatically and click on Connect
  7. Enter the Wi-Fi password and click Next
  8. The password will verify and connect.
  9. If the password is accepted you will now be connected.

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Quality services and support

SSI is a community organisation and social business that supports newcomers and other Australians to achieve their full potential. We work with all people who have experienced vulnerability, including refugees, people seeking asylum and culturally and linguistically diverse (CALD) communities, to build capacity and enable them to overcome inequality.

SSI draws on its expertise and experience to advocate for the people and communities it serves. Through the work we do, we empower people to change their lives. Through our advocacy and representation, we influence ideas and policy.

Our vision is to achieve a society that values the diversity of its people and actively provides support to ensure meaningful social and economic participation and to assist individuals and families reach their potential.