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Refugee Support

The Humanitarian Settlement Program provides essential early support and information to refugees and humanitarian entrants. Learn more


IgniteAbility Small Business Start-ups is a pilot program established to facilitate business creation for people with disability. Learn More:

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Local Area Coordination

SSI is partnered with the National Disability Insurance Agency (NDIA) to support people aged 7 and over to access the National Disability Insurance Scheme (NDIS) and other mainstream community services. Learn more

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SSI Employment

Employment is integral for newly arrived refugees, migrants, asylum seekers and for other vulnerable people in our community. Learn more

SSI News Blog

Will you use the bank details I specify in the CSP?

No, SSI will continue to use the existing banking details. If you need to change your bank details, please contact the admin team at This email address is being protected from spambots. You need JavaScript enabled to view it.

If I use the SSI Coupa system, who will pay me?

SSI is still responsible for paying you directly. Coupa does not pay suppliers on behalf of buyers. You can follow the status of your invoices and payment through the Coupa portal.

I can't see my transactions or the SSI tab to list my transactions.

Once you're signed into the Coupa Supplier Portal, if you are unable see your transactions it could be because you have registered using a different email address than the one SSI used for the invitation. Please contact This email address is being protected from spambots. You need JavaScript enabled to view it. and request we send an updated invitation email to the nominated email address you have used to register with Coupa.

How do I get paid?

Once an invoice is approved in Coupa, the information will be transferred to our Finance Team who will process the payment in accordance with our agreed payment terms. You will be notified when your invoice status has changed via the Coupa Supplier Portal or Supplier Actionable Notifications.

Quality services and support

SSI is a community organisation and social business that supports newcomers and other Australians to achieve their full potential. We work with all people who have experienced vulnerability, including refugees, people seeking asylum and culturally and linguistically diverse (CALD) communities, to build capacity and enable them to overcome inequality.

SSI draws on its expertise and experience to advocate for the people and communities it serves. Through the work we do, we empower people to change their lives. Through our advocacy and representation, we influence ideas and policy.

Our vision is to achieve a society that values the diversity of its people and actively provides support to ensure meaningful social and economic participation and to assist individuals and families reach their potential.