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Refugee Support

The Humanitarian Settlement Program provides essential early support and information to refugees and humanitarian entrants. Learn more


IgniteAbility Small Business Start-ups is a pilot program established to facilitate business creation for people with disability. Learn More:

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Local Area Coordination

SSI is partnered with the National Disability Insurance Agency (NDIA) to support people aged 7 and over to access the National Disability Insurance Scheme (NDIS) and other mainstream community services. Learn more

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SSI Employment

Employment is integral for newly arrived refugees, migrants, asylum seekers and for other vulnerable people in our community. Learn more

SSI News Blog

Is the supplier required to acknowledge the purchase order?

This field allows the users to know that the supplies has seen the purchase order and can complete the order by the execution date. It is encouraged that suppliers use this feature to communicate back to the SSI requisitioner. You can also use the comments section at the bottom of the PO to communicate with the SSI requisitioner.

Where can I find the terms and conditions of the SSI purchase order?

You will find SSI purchase order terms and condition here.

How do I change the price in a Purchase Order?

Suppliers do not have this functionality. Speak with your SSI contact; their name and email will appear on your PO.

How will I receive my Purchase Orders?

This will depend on the Ordering Option you have selected:

  • Coupa Supplier Portal: Go to: Main Menu>Orders. Select SSI (if you are connected to more than one Coupa customer.) You can acknowledge the PO and create an invoice direct from the Coupa portal.
  • Supplier Actionable Notification: You will receive an email which will contain the PO. You can acknowledge the PO and create an invoice direct from the email.

Quality services and support

SSI is a community organisation and social business that supports newcomers and other Australians to achieve their full potential. We work with all people who have experienced vulnerability, including refugees, people seeking asylum and culturally and linguistically diverse (CALD) communities, to build capacity and enable them to overcome inequality.

SSI draws on its expertise and experience to advocate for the people and communities it serves. Through the work we do, we empower people to change their lives. Through our advocacy and representation, we influence ideas and policy.

Our vision is to achieve a society that values the diversity of its people and actively provides support to ensure meaningful social and economic participation and to assist individuals and families reach their potential.