Settlement FAQs

For refugee and humanitarian entrants, the SSP builds upon the foundation services provided by Humanitarian Settlement Services, by delivering settlement services that assist eligible clients to become fully-functioning members of society. As a consequence, the program promotes social cohesion and productive diversity within the Australian community. 

Success stories

Refugee turned citizen feels privileged to have a say

Paz Roman smiling to camera.At 17, Paz Roman was nominated as Young Australian of the Year, mostly for her volunteer work. Ironically, she wasn’t an Australian. She came here from Chile as a refugee with her family when she was just a baby, and despite living in Australia since then, she struggled with the idea of becoming a citizen.  

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